NCF LIVING Reviews 

This store was a great find. I came with my daughter to visit another few stores in the area which sold sofas and saw this store . I hadn't heard of the name before but what a refreshing change as I came back home having bought one. I loved as soon as we entered the store we weren't hassled. I would rather I find or call somebody if I need help. The sofas were a great price for the good quality they are . The salesman TONY@Manchester was patient as I had forgotten the measurements so needed the ones on sofas I spotted to see if they fitted. I love it when there is great customer service and delivery was sorted too. Can't wait for my comfortable sofas to arrive.

Margarita was so polite and helpful. She gave us everything we needed to know about the purchase

Margarita in Milton Keynes was very knowledgeable and helped us choose a beautiful dining set!

We bought our sofa from Kieran at the Preston store. He was very friendly & full of useful information (without being pushy & on top of us like what we had experienced at other sofa shops we had been to) We would 100% recommend. And thanks again Kieran!

Danielle @ merryhill was brilliant thank you

No reply or response to my email explaining the delivery company they use have emailed to say it was their fault my settee wasn't delivered. Therefore NCF should not have taken 25 % of my money off me for HAVING NO CHOICE but to cancel order and also I should have been refunded the £99 delivery cost as I haven't received my settee .This should of been sorted and looked into before hand as Furdeco ( the delivery company )say they are at fault both companies should of worked together and came to an agreement. I'm looking for compensation as I have written proof what was said
PLEASE DO NOT USE THESE COMPANIES
WEEKS IN AND IM STILL HAVING TO FIGHT MY CASE
My number incase you forget again GAOM5238

Noel in rugby.
MOST EXCELLENT.
Knowledgeable and helpful.
highly recommended

Ncf leeds I came to the leeds store today and we were seen to by Gary he was very polite knowledgeable and friendly he made us feel very comfortable

Saad at the Preston store was very friendly & helpful, he answered all my questions. It was a great experience & we found the perfect sofa that will fit our small living room with Saad's help.

Very patient, knowledgeable staff. We were in Uddingston and even though we couldn't make a purchase today, Csilla still showed us everything and gave us all the informations we needed

Gary at Leeds Birstall was absolutely amazing. Showed us all the sofas that were available for quick delivery and in the sale. We ended up getting a 3 piece set recliner for an amazing price and even better it was delivered the same day from their external delivery partner.

Great service from Csilla in Uddingston when purchasing our dining set

I had a very disappointing experience with NCF Living in Bradford. The item I received was damaged upon delivery, and the company has refused to accept any liability, citing a signed waiver. The delivery drivers were extremely rude and abruptly shoved a piece of paper in front of me to sign, without explaining what it was. I initially assumed I was signing for the delivery, but it turned out to be a waiver, which was never explained to me.
The delivery process was disappointing as well. The drivers were unwilling to build the sofa and expected to leave it unassembled. When I asked if they could take the sofa through the neighbor’s garden and lift it over the fence, they declined citing health and safety concerns. Despite this, they managed to get the items out of the vehicle and into the house, and they confirmed everything was okay at the time.
The sofa arrived missing three legs, which the driver acknowledged and said would be delivered within 2-3 days. It has now been over a week with no update. Additionally, the furniture is damaged — the beading is broken, there are faded areas, and there is minor damage to the bottom of the sofa. I paid £2,288 for this item, but NCF is only willing to replace the legs and refuses to investigate the other damages or offer any further resolution.
The customer service I received from Sally H was appalling and unhelpful, reflecting poorly on the company as a whole. Based on this experience, I would not recommend NCF Living to anyone

Went into london rd shop and was approached by balgit thornton who was very helpful and explained about sofa i was interested in..i will certainly go back and ask for balgit who was brilliant

We bought 2 beds and a mattress from Barry in Paisley store . He was so helpful , 10/10 service. Martis family

I bought a sofa and foot storage stool. At the end of the sale I was told it's £100 delivery charge, I should have been told this earlier.
I did go ahead with order but due to circumstances beyond my control I had to claim a refund. I only received 75% of the price of the sofa. I feel like I have been robbed, I lost £200 for a product I didn't receive. The staff in the shop were lovely, however, all this should have been explained before I paid any money. I will never use NCF again and do not recommend them.