I visited the paisley ncf living store to buy a sofa set n a bed with mattress. I was served by William (sale advisor).I m impressed by his friendly n helpful way of service. Helped me to choose the b... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Efficient friendly service Hugh in Paisley
Good customer service, nice clean shop with a good variety of beds and dining room furniture. Csilla@uddingston even made us a coffee whilst we were browsing
Our situation changed due to the house sale falling through meaning we were no longer able to take delivery of the sofa approx 3 weeks after ordering. Tried to cancel only to be told we would lose our deposit of over £300. Poor customer service, no interest in our situation and takes an age to come back to you.
Dave at the Chester store very friendly and helpful

Reply from NCF LIVING
We went in looking for a new bed and mattress and Sue in Swansea branch was so helpful. She took the time to understand what we needed, explained the options clearly, and didn't rush us at all. Ended up finding exactly what we were looking for and the service was brilliant. Thank you Sue!

Reply from NCF LIVING
Great experience in store and delivery but impossible aftercare when you try to solve a fault!!! No joy quick to sell but nil aftercare
Dave at the chester store was very helpful and not pushy at all.

Reply from NCF LIVING
Great service and very informative
Susan was a very nice assistant who was very helpful never felt presured to buy anything and we were given the time and space to make the right choice.

Reply from NCF LIVING
Zahid was very professional and helpful. Nice experience!

Reply from NCF LIVING
Danielle @ merry hill was fabulous, gave us all the info we needed and was very professional

Reply from NCF LIVING
Salesman Sean in uddingston was very good. Put us at ease and didn’t pester us will use again

Reply from NCF LIVING
Got into shop Bradley just asked can I help and he piont us in the right direction to what we were looking for then helped us along the way to the purchase that we were looking for very helpful and it all went through well in and smoothly and honest

Reply from NCF LIVING
Amazing from start to finish, not overly pushy like some other places and communication was excellent. Brendan in Paisley done NCF proud.

Reply from NCF LIVING
Brendan in paisley was great from start to finish with helping us pick out our sofa he was so knowledgeable and great customer service from him throughout can’t thank him enough

Reply from NCF LIVING
This store was a great find. I came with my daughter to visit another few stores in the area which sold sofas and saw this store . I hadn't heard of the name before but what a refreshing change as I came back home having bought one. I loved as soon as we entered the store we weren't hassled. I would rather I find or call somebody if I need help. The sofas were a great price for the good quality they are . The salesman TONY@Manchester was patient as I had forgotten the measurements so needed the ones on sofas I spotted to see if they fitted. I love it when there is great customer service and delivery was sorted too. Can't wait for my comfortable sofas to arrive.

Reply from NCF LIVING
Margarita was so polite and helpful. She gave us everything we needed to know about the purchase

Reply from NCF LIVING
Margarita in Milton Keynes was very knowledgeable and helped us choose a beautiful dining set!

Reply from NCF LIVING
We bought our sofa from Kieran at the Preston store. He was very friendly & full of useful information (without being pushy & on top of us like what we had experienced at other sofa shops we had been to) We would 100% recommend. And thanks again Kieran!

Reply from NCF LIVING
Danielle @ merryhill was brilliant thank you

Reply from NCF LIVING
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