Simon at Leeds ncf living was absolutely brilliant. He was friendly, patient, knowledgeable and never once made us feel under pressure. He happily answered all of our questions and gave two rather n... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 99% of negative reviews
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Only popped in for a mooch at the Warrington J9 store and ended up buying s suite from the Bargain Corner.
Assisted by the lovely Morgan who was so utterly charming.
Went in, adamant I was having green and came out with a beige one and it is far from boring - i love it.
Customer service was A***
Absolutely awful company to deal with, no email communications, contact number doest work, and Absolutely zero customer service.
Sofa ordered online after browsing in store, waited an absolute age for the sofa only for it to be delivered by the most incompetent delivery drivers I have ever witnessed. Finally when the sofa arrived indoors (without the help of the "delivery company") it looked terribly cheap, almost like what you see on the dodgy fb marketplace posts 😂, it is not actually how it is in the store, you can actually feel the base throught the cushions. Poor staff at the Metrocentre branch must already be questioning their career choices!
Avoid if you genuinely care about receiving any 1st class help!
Steve at the hull store was great. He took the time to listen to what we wanted and help us find the perfect sofas. Can’t wait for our delivery day!
William in paisley was a great help today. Showed us the best options within our requirements and price range, was very knowledgeable on all the set ups, materials and lead times. He was helpful - not pushy, something we had found issue with at many other sofa shops locally. Overall a great shopping experience that resulted in a same day purchase.
Jackie made us at ease from the minute we walked in. Was helpful and not pushy, she was brilliant and friendly.
Felt very welcoming . After been to a lot of places. Aaron in Paisley was very helpful he made the whole bed shopping experience very easy.
Aaron in paisley was really good advisor. Didnt push for high sales. Even showed us deals that were good for money
My husband and i visited your store today (Birstall) and Jimbob was very helpful and polite!
He made us feel welcome and asked us if we would like refreshments. He also was giving us good advice about the sofas and helping us with the measurements/sizes. We ordered a sofa with him he was very professional with the our order. We have never had such great customer service from a store, he is amazing.
The staff in particular Andy, was extremely helpful and from meeting him and him sourcing the correct dining table and chairs when we finally decided to purchase and returned to order it five days later he greeted us by name which was nice. The whole experience was great.
Just purchased sofa from your Gateshead store. Liam was brilliant. Very helpful in helping us decide. Would highly recommend.
Shannon in store was lovely too. Well done guys, you are a credit to the store.
William in Paisley was honest and professional . Not pushy gave us time to look and very helpful
Leanne was fantastic,very patient and clearly appreciate in what she is doing
First Time sofa shopping and Kevin was absolutely amazing with us .
Very Professional ,friendly, helpful and patient .
Highly Recommended.
Leanne was really good definitely in the right profession thanks so much
Holden at NCF in Hull was super helpful and really informative. The whole store and staff are lovely and I’d recommend you NCF highly.
Aaron from paisley was very very helpful and was a stress free experience...a great experience
Farah and Noel was happy to help us
Bradley at Uddingston was brilliant! So helpful and made the whole process much easier!
Dave at ncf living Derby (meteor centre) was exceptional. His product knowledge and enthusiasm was amazing. Looking forward to having a good night sleep on the mattress purchased.
Quick and professional service from Kevin
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