Brendan in Paisley was really great as he was giving us time and no pressure in choosing a sofa. We arrived nearer closing time and he stayed back an extra hour to help us out. He was really friendly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience today ordering my new couch. Bruce was knowledgeable and could answer all the questions I had, he never pressured us and gave us time to make our decision which I liked. He also makes... See more
Company replied
I visited the Glasgow store last weekend and spoke with Joe who was very helpful. I returned this evening to purchase the couches and Emma explained the process and aftercare amazingly. Would highly r... See more
Company replied
Emma at Glasgow was really helpful in helping us purchase our sofa. We had visited to store prior and on both occasions, she was brilliant! Emma assisted us with colour and material choices and sofa l... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Glasgow
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Furniture Park, 2229, London Road, G32 8NS, Glasgow, United Kingdom
- 0121 356 5698
4.7
Excellent
325 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brendan in Paisley was really great as…
Brendan in Paisley was really great as he was giving us time and no pressure in choosing a sofa. We arrived nearer closing time and he stayed back an extra hour to help us out. He was really friendly and well mannered.
24 May 2026
Unprompted review
Bruce at Glasgow was fantastic helping…
Bruce at Glasgow was fantastic helping us choose our new sofas
24 May 2026
Unprompted review
Great service
23 May 2026
Unprompted review
Bruce at Glasgow was great
Bruce at Glasgow was great, he guided us very professionally to the perfect choice and when we settled he made me a coffee while he completed the paperwork first class
21 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We're delighted to hear about your experience at our Glasgow store, Emily - we'll be sure to pass the kind words along to Bruce.
Many thanks,
NCF Living, Marketing Team
Emma in the London Road store was so…
Emma in the London Road store was so welcoming, explained everything really well with no pressure! Super exited for our new sofa and would deffo return to store to shop again! 10/10 no notes! Xx
21 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We look forward to seeing you again in future, Aimee - all the best with your new sofa!
Many thanks,
NCF Living, Marketing Team
Great customer service from Balgit
Great customer service from Balgit. Helpful and informative but no sales pressure.
20 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We're grateful for your charming feedback, Graham.
Many thanks,
NCF Living, Marketing Team
Joe was fantastic could not be more…
Was in with my gran to find a new sofa and Joe was fantastic could not be more helpful through the full experience and came away very happy with a new sofa on order thanks a lot 5 stars
17 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We hope that you enjoy your new sofa, Jamie!
Many thanks,
NCF Living, Marketing Team
Very knowledgeable and helpful
Very knowledgeable and helpful, no pressure to buy….we did buy though and the whole process was seamless
17 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We're pleased that you were able to find the perfect piece for you, Lorraine!
Many thanks,
NCF Living, Marketing Team
Glasgow store
I visited the Glasgow store last weekend and spoke with Joe who was very helpful. I returned this evening to purchase the couches and Emma explained the process and aftercare amazingly. Would highly recommend.
15 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We're very happy to hear that Joe and Emma provided excellent feedback, Miss Cairns.
Many thanks,
NCF Living, Marketing Team
Balgit was Very helpful and explained everything.
Very helpful and explained everything.
13 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
It's delightful to hear that, Laura. Thank you for the review.
Many thanks,
NCF Living, Marketing Team
Bruce at Glasgow was great nothing was…
Bruce at Glasgow was great nothing was too much trouble.
10 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
That's delightful to hear, Rathal.
Many thanks,
NCF Living, Marketing Team
Balgit was very helpful the moment we…
Balgit was very helpful the moment we entered the store. She helped us find exactly what we were after, a pleasure to deal with and definitely be back.
11 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We hope to see you again soon, Derek! Thank you for the kind feedback.
Many thanks,
NCF Living, Marketing Team
Balgit did a great job finding the sofa…
Balgit did a great job finding the sofa we wanted, wasn’t on the shop floor but we managed to get it all sorted. Even bought a dining table :) all very friendly and helpful.
11 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
Thank you for taking the time to write a review, Jennifer - we wish you all the best with your new dining table.
Many thanks,
NCF Living, Marketing Team
Great experience today ordering my new…
Great experience today ordering my new couch. Bruce was knowledgeable and could answer all the questions I had, he never pressured us and gave us time to make our decision which I liked. He also makes a great hot chocolate which the kids loved!
9 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We're glad to hear that you enjoyed your time with us, Stephanie! All the best with your new sofa and we hope you enjoyed the hot chocolate, too.
Many thanks,
NCF Living, Marketing Team
Thank you Bruce at Glasgow for all your…
Thank you Bruce at Glasgow for all your help with our purchase
7 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
You're more than welcome, Angela - thank you for taking the time to provide us with a review.
Many thanks,
NCF Living, Marketing Team
Emma at Glasgow was incredibly helpful…
Emma at Glasgow was incredibly helpful and knowledgeable in helping me find the perfect sofa. She listened to my needs, offered great suggestions, and made the whole process stress-free. I highly recommend her !" Thanks
7 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We're delighted to hear that Emma was so helpful during your time with us, Asima.
Many thanks,
NCF Living, Marketing Team
Very helpful
The whole process was painless, answered all our questions, very friendly and helpful. Highly recommend
6 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
Thank you for leaving such excellent feedback about your time with us, Graeme.
Many thanks,
NCF Living, Marketing Team
BALGIT Excellent service no explanation…
BALGIT Excellent service no explanation was a problem. So patient and friendly but professional. Even provided a cup of 🫖 Thank you
4 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We appreciate you taking the time to leave such lovely feedback, Marjory.
Many thanks,
NCF Living, Marketing Team
Balgit was very professional & helpful
2 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
We'll be sure to pass along the excellent feedback, John.
Many thanks,
NCF Living, Marketing Team
BALGIT GLASGOW was very helpfully will…
BALGIT GLASGOW was very helpfully will be back
2 May 2026
Unprompted review
Reply from NCF LIVING - Glasgow
Thank you for the charming review, Javier.
Many thanks,
NCF Living, Marketing Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.