NCF LIVING Reviews 

Best customer service 100 % recommend sir Mr Ashraf
Thank you ☺️

Great customer journey from start to finish at Gateshead Metrocentre. Wasn’t harassed upon entering. Christina measured the store tables to confirm whether the chair dimensions worked with our table at home. Moved the chairs downstairs and round the back for easier collection. Honest in pointing out a scrape on one of the ex-display chair legs and attempted to resolve. Very easy to talk to and felt completely at ease throughout the whole process to the point we missed our cinema trip as we got lost in conversation! Would definitely recommend to others.

We had the pleasure of being served by Christina in the Gateshead metrocentre store to help us choose our new sofa bed. The customer service from Christina was excellent from start to finish. They were friendly and helpful without being pushy, and took the time to demonstrate how to operate the sofa bed.

They answered our questions and chatted with us which made the whole process feel easy and enjoyable. We really appreciated their patience and professionalism and felt genuinely looked after throughout our visit.

Excellent customer service and Christina is a real credit to the company. We would definitely recommend them to anyone looking for any new furniture! We are looking forward to receiving our new sofa bed!

I am highly disappointed with the aftercare service from NCF Living. Trying to get through to anyone on the phone is incredibly difficult, and my emails regarding my order issues have been completely ignored. For a company taking thousands of pounds of customers' hard-earned money, the communication is unacceptable. I expect a manager to check my account and contact me immediately to resolve this.

Paid £3000 cash for sofa from this company. Never received my delivery on due date and been ghosted. No response to my emails. Head office took over an hour to answer their phone and cut me off when i requested a refund. In store manager unhelpful with his suggestion i write to head office. Lol. Trading standards have taken my case over and i wont have a sofa to sit on before christmas thats for sure. Long process in trying to resolve. Avoid buying from NCL.

Brian at highgate was very professional, polite and explained everything that I didn’t understand thank you for your patience and time.

Brian at Highgate was exceptional in his service. Very welcoming from the beginning, super accommodating. He did not mind the multiple questions we posed to him.

Gary at Leeds great guy not pushy at all explained everything perfectly

Great service from Gary in Leeds , friendly, knowledgeable but gives enough room to make decisions and discuss

William in the Paisley store was a great help, he explained everything perfectly and answered all of our questions. He was very pleasant and is a credit to your company.

Had a fantastic honest hassle free experience with William from the Paisley store. No question was left unanswered. William definitely knows his stuff!

Went in with a lot of questions and William in Paisley was very helpful and explained everything clearly and made the experience of purchasing a sofa and bed seamless.

Tristan at the Manchester branch was extremely helpful and answered all our questions. Was lovely to chat to & helped us make a successful purchase. Thank you so much !

Yaz at Bradford gave me great service thank you )

Yaz at Bradford gave us fantastic service;)

The sales man Hugh in the paisley branch was very welcoming and made purchasing simple and easy for us when applying for the finance , will come back again

Good experience with MR Dev , really helpful and Appreciated

My client consultant Hareema Hanif was very attentive, but not too eager. Listened to me and what I wanted and my price range. Very good customer manner.

Naz is very very friendly and knows what she is doing . Very good experience.

Was served by Aaron in Paisley today and his service was top notch! Very helpful and informative about the sofa we were purchasing. Very happy with the service 😊