NCF LIVING Reviews 

I spoke to Arfan preston he was very lovely and helpfull when marketing are choice he didnt rush us and made sure we was happy with the choice that we picked. We couldn't have asked for better help

Aaron in paisley was really helpful and im delighted that im able to get my new couch within 1 and 3 weeks

Liam at Uddingston sofas was absolutely full of knowledge. Could tell us how our sofa was made and went over the 5 year care plan with us. Exceptional service

Very helpful and friendly without being

Mr. Naz has Very good costumer service and exceptional staff.

Farah was a great help in rugby today!! Fantastic customer service! Cannot wait for the new Freya Chaise sofa to arrive!

Rob at Bristol was very helpful Happy with service

Liam, Stockton

Friendly & helpful

Liam at Stockton was very friendly and helped us select 3 items without any selling pressure

Friendly, approachable. Very helpful

Our order was for an ottoman double bed , mattress and an opulent sand headboard.
However we were delivered a drak green headboard!!
Now having to wait a further two weeks for a replacement. Not good at all and very disappointed.
Then we get to the assembly of the bed which we paid extra for, the two bases were not aligned properly at least 10mm difference, this means the lifting mechanism is not aligned and as a consequence the nut on the right cannot be applied, so they just left it!!! Dreadful.
What a downer on a day we were looking forward to.
Now dealing with customer care in the hope i do not need to ask my credit card company to charge back funds. Shocking.

Jackie at Leeds was friendly and helpful, without making us feel pressured. I would definitely recommend Jackie to anyone looking for great customer service!

Had a three piece sofa delivered on the 6th July arrived damaged 2 months down the line the situation still hasn't been resolved
Customer Service don't reply and you have to constantly chase with no updates

Donald @ncfperrybarr was a very friendly and knowledgeable assistant and was excellent in helping g us decide on the best sofa to purchase. Would go back to him again.

We ordered a bed from WILLIAM IN PAISLEY who was our Sales Advisor.
Having spoke with him previously we decided to go back and go through with our order of a new bed.
He was approachable and friendly explaining everything from the order to delivery 🚚 reassuring us he will help with any issues that may arise as we are moving home very soon.
Thank you William.

Aaron in Paisley is an absolute star! He asked what we needed and helped us me the decision best for us.

Hugh in Paisley was Very quick and professional and showed us all the options. He was not pushy but was informative. Excellent

In store staff very helpful when selling you the sofas, the problem starts once they have taken your money. No contact at all with updates, had to chase. HLOM8347 were advised delivered to store on 7th, no one knows where it is or when I'm getting delivery. No phone line for customers to ring store only Birmingham tel no and they can't ring through either. All done by emails that nobody answers. Tell you they will ring you back and they don't. Appalling service!