Arrived on time , staff was very helpful. Whole job took a bit over 2h (as told). ADAS. calibration has been carried out right after windscreen replacement. Another happy customer can recommend... See more
Company replied
Location
Switch location240 Springhill Parkway, Baillieston, G69 6GA Glasgow, the Glasgow area, GB
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See what reviewers are saying
I had booked a windscreen replacement but when I arrived the member of staff immediately said the damage could simply be repaired. Work was completed within 30 minutes of arrival
Company replied
First, they made an appointment as soon as possible. They time management was precise and on time. The lady who works in the reception room is absolutely kind, patient and helpful. As English is not m... See more
Company replied
Great service I thought we would need to replace full windscreen however the engineer advised that only a patch would be needed
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Company details
About National Windscreens - Glasgow
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
240 Springhill Parkway, Baillieston, G69 6GA, Glasgow, the Glasgow area, United Kingdom
- 0141-432-1069
4.7
Excellent
988 reviews
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Quick and efficient service
15 May 2026
Reply from National Windscreens - Glasgow
We appreciate your kind words. We are glad you had a great experience with us.
Reply from National Windscreens - Glasgow
Thank you for your positive feedback!
Replacement of damaged windscreen.
The premises I was directed to by Insurance company was a bit out of the way and difficult to get to. Unfortunately I had to return for a second visit as the calibration on my Nissan did not work following the first windscreen installation. Inconvenient to say the least. However, staff were courteous and helpful on both visits.
13 May 2026
Reply from National Windscreens - Glasgow
We appreciate your feedback regarding the location and the need for a second visit. We are sorry for the inconvenience this caused and are reviewing our processes.
Excellent service and staff were…
Excellent service and staff were lovely. Booking process easy
7 May 2026
Reply from National Windscreens - Glasgow
We're so pleased you found our service excellent and our staff lovely! We are glad booking was easy.
Great service staff were very friendly
Great service staff were very friendly
Service was very quick
16 April 2026
Reply from National Windscreens - Glasgow
We appreciate you sharing that our service was great, and our staff friendly! We are so happy you were pleased.
Great service and communication
The booking process was straightforward, I had good communication from the installer and the service was swift. Top job 👍🏻
6 May 2026
Reply from National Windscreens - Glasgow
We appreciate your positive feedback! We're so happy to learn that your booking was straightforward and our service was swift.
Reply from National Windscreens - Glasgow
We appreciate you sharing that our process was great. We are so happy you were pleased.
Excellent service thanks technician was…
Excellent service thanks technician was very polite and helpful job done in hour 👍
8 May 2026
Reply from National Windscreens - Glasgow
We're so pleased to hear about your excellent service! We appreciate you sharing your positive experience.
Ronaldo
Very good service, kept my car overnight for a morning appointment, called me at 8.30 to inform me my car was ready to collect. Excellent !
2 May 2026
Reply from National Windscreens - Glasgow
We appreciate your positive feedback. We're happy to hear that you experienced a very good service and that we informed you promptly when your car was ready.
Great service super quick at replacing
Great service super quick at replacing. Highly recommend.
28 April 2026
Reply from National Windscreens - Glasgow
We appreciate you letting us know our service was great and replacement was super quick! We are so happy to be recommended.
Eventually found location
After trying to find the place they were responsive quick turn around and I was away within hour and half
1 May 2026
Reply from National Windscreens - Glasgow
We're happy to hear that you had a quick and responsive experience! Thank you for your positive feedback; we appreciate you taking the time to share.
The young man that came to fit the…
The young man that came to fit the windscreen was very friendly and extremely helpful and is an asset to the company.
He called to say he would be with me in 20 mins.
He deserves a pay rise, he even offered to come up the stairs to collect the car key as i wasn't feeling well. A total star👌⭐️.
Good windscreen and excellent job done. ⭐️⭐️⭐️⭐️⭐️
29 April 2026
Reply from National Windscreens - Glasgow
We're so glad to hear that you had such a positive experience! We appreciate your kind words regarding our technician's helpfulness and professionalism. We'll be sure to pass along your compliments. Thank you for the five-star rating!
Reply from National Windscreens - Glasgow
We're happy to hear that you had a great experience with our quick service. Thank you for your feedback!
Replaced windscreen
The technician that came to replace my windscreen was great. My car was parked on a bank and when asked if it needed to be moved he said it was fine where it was. The job was completed quickly and professionally.
23 April 2026
Reply from National Windscreens - Glasgow
We're happy to hear that the technician provided a quick and professional service, especially given the parking situation. Thank you for sharing your positive experience with us!
Reply from National Windscreens - Glasgow
We appreciate you sharing that our staff was friendly, and our service prompt! We are so happy you were pleased with our overall service.
Excellent Prompt service & reassurance…
Excellent Prompt service & reassurance that my Windscreen is safe & durable.,
25 April 2026
Reply from National Windscreens - Glasgow
We appreciate your positive feedback! We are so happy to learn that you found our service prompt and reassuring, and that your windscreen is safe and durable.
Reply from National Windscreens - Glasgow
We appreciate you sharing that our team was fast and friendly! We are so happy to hear you were pleased with our service.
Technician was great and made the…
Technician was great and made the experience simple and easy
20 April 2026
Reply from National Windscreens - Glasgow
We appreciate you sharing that the technician made the experience simple and easy! We are so happy you were pleased with our work.
Reply from National Windscreens - Glasgow
We're glad you found our service efficient and our waiting area comfortable. Thank you for your positive feedback!
The guys had a difficult job to do
The guys had a difficult job to do, with our 1960 Buick Electra curved back window. They were nothing but professional at every interaction and we can't thank them enough. If you have an old classic, these are the guys to contact. Had to cancel and rearrange the install, due to unforeseen circumstances, but they were so understanding and accommodating. Will definitely use them again.
22 April 2026
Unprompted review
Reply from National Windscreens - Glasgow
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding the service you received, especially with the challenges presented by your classic vehicle. It's great to know we could be understanding and accommodating. Thank you for your feedback!
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