Windscreen was replaced due to crack as a result of a stone chip. Car is 12 years old, windscreen was original. Replacement was noted to be non OEM screen. Drove home, car was parked up for 4 days wh... See more
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Location
Switch location2 Jardine Park Bradman Way, Grace Road West, Marsh Barton, EX2 8PE Exeter, South Devon, GB
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See what reviewers are saying
Perfect job done very quickly on a bank holiday Monday, which was also the first day of the year. Staff were already really cheerful (actually, only one bloke in the day!), which I'm not sure I woul... See more
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Easy to book online and I was able to drop the car off early as I would not be there at the time they needed it for fitting... Was kept informed for the whole process including aftercare procedures. V... See more
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My 14yr old 1-series BMW had a crack running the full width of the windscreen. The technician arrived at my house at 10am, I'd requested a morning appointment. He proceeded to fully explain the pro... See more
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Company details
About National Windscreens - Exeter
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
2 Jardine Park Bradman Way, Grace Road West, Marsh Barton, EX2 8PE, Exeter, South Devon, United Kingdom
- 01392-590-046
4.7
Excellent
474 reviews
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Reply from National Windscreens - Exeter
We're so pleased to hear that you experienced a smooth process and found our team to be both professional and friendly. Thank you for your kind feedback!
Reply from National Windscreens - Exeter
We're so pleased you found our service helpful, with clear communication and friendly, quick service. Thank you!
Easy to book online and I was able to…
Easy to book online and I was able to drop the car off early as I would not be there at the time they needed it for fitting... Was kept informed for the whole process including aftercare procedures. Very happy
15 June 2026
Reply from National Windscreens - Exeter
We appreciate your positive feedback. We're happy to hear that booking online was easy and that you were kept informed throughout the process. We're glad you're very happy.
Replacement screen failed
Windscreen was replaced due to crack as a result of a stone chip. Car is 12 years old, windscreen was original. Replacement was noted to be non OEM screen. Drove home, car was parked up for 4 days whilst I was away working. Went to drive the car, and after 25mins of driving a crack appeared extending from the near used lower corner 12inches towards the centre of the screen. No stone chip, no impact, crack just appeared while driving on dual carriageway. Not impressed, now for the inconvenience of having to go and have another screen fitted after they have “investigated” what has happened. Original screen lasted 121k miles, replacement lasted 4days and 20miles!
11 June 2026
Reply from National Windscreens - Exeter
We are truly sorry to hear about the crack appearing so soon after your windscreen replacement. We understand your frustration and the inconvenience this has caused. We will thoroughly investigate the issue to ensure a satisfactory resolution.
Reply from National Windscreens - Exeter
We are so pleased you found us efficient and professional. Thank you for your kind words!
Great service
Friendly helpful and quick to deal with replacing the windscreen - great job
4 June 2026
Reply from National Windscreens - Exeter
We're delighted our service was friendly, helpful, and quick. Thank you for your feedback!
Excellent service from online booking…
Excellent service from online booking to site visit.
29 May 2026
Reply from National Windscreens - Exeter
We are so pleased you had an excellent experience from booking to your visit. Thank you for sharing!
Reply from National Windscreens - Exeter
We are delighted by your kind words. We appreciate your positive feedback.
I had every stage of the replacement…
I had every stage of the replacement explained before work started by one of the technical team - the waiting room was clean and bright and well kept my windscreen was fitted with sensors, camera and mirror, some needing re-calibration but branch was equipped for this and all went smoothly - I have no trouble in recommending National Windscreens for their excellent service.
14 April 2026
Reply from National Windscreens - Exeter
We're happy to hear that the replacement process was clearly explained and that our waiting room was clean. It's great to know the sensor and camera calibration went smoothly. Thank you for your recommendation!
Perfect job done very quickly
Perfect job done very quickly on a bank holiday Monday, which was also the first day of the year. Staff were already really cheerful (actually, only one bloke in the day!), which I'm not sure I would have been in those circumstances. Communications and reminders were great too.
Great job, couldn't have been better.
25 May 2026
Reply from National Windscreens - Exeter
We are so glad to hear we could provide such excellent service, especially on a bank holiday! It's wonderful to know our team's cheerfulness and clear communication made a positive impact. Thank you for your kind words.
The fitter arrived on time ad did a good job
The fitter arrived on time ad did a very good job. The interior of the car was left clean.
18 May 2026
Reply from National Windscreens - Exeter
We appreciate your positive feedback! We are so happy to learn that our fitter arrived on time and did a very good job.
Very prompt and professional.
13 May 2026
Reply from National Windscreens - Exeter
We appreciate your kind words.
I was made to feel welcome and…
I was made to feel welcome and everything was explained clearly to me
18 May 2026
Reply from National Windscreens - Exeter
We appreciate your positive feedback! We are so happy to learn that we made you feel welcome and explained everything clearly.
professioal helpful and friendly
7 May 2026
Reply from National Windscreens - Exeter
We appreciate your kind words.
Reply from National Windscreens - Exeter
We appreciate you sharing that our service was quick and efficient, and that you liked our smart premises! We are so happy you were pleased.
Good experience with all staff
Good experience with all staff
Service was clear and precise
24 April 2026
Reply from National Windscreens - Exeter
We're happy you had a good experience with our staff and that our service was clear and precise! Thank you for your positive feedback.
The staff were excellent
28 April 2026
Reply from National Windscreens - Exeter
We appreciate you sharing that our staff were excellent! We are so happy you were pleased with us and the service you received.
National Windscreens fast and convenient response.
National Windscreens came within 48 hours and fixed it whilst I was working. Great service.
22 April 2026
Reply from National Windscreens - Exeter
We're happy to hear that our service met your needs with such speed and convenience. Thank you for sharing your positive experience with us!
Reply from National Windscreens - Exeter
We appreciate your positive feedback! We are so happy to learn that you found our team very friendly and liked the fix at your home.
Reply from National Windscreens - Exeter
We appreciate you sharing that our service was excellent, quick, and fairly priced! We are so happy you were pleased with our service.
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