This company was the first one I contacted. Not knowing an awful lot about who to contact, I soon became very confident that they would deal with my claim swiftly and promptly. Jordan who initially sp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've never had to make a claim before and the thought of it made me anxious. I felt like time was taken to listen to me properly and that everything was explained well. There were a few glitches withi... See more
Company replied
I’m honestly delighted with the outcome. The case dragged on for three years due to the opposition’s slow pace but Dayna relentlessly pursued it without my prompting. Throughout the entire process,... See more
Company replied
Started my claims process easily, the first agent I spoke to was Malcolm, he was knowledgeable and asked questions to see how they could help, after speaking with him, i was then transferred to Aaliy... See more
Company replied
Company details
About National Accident Law
Written by the company
At National Accident Law, we’re completely focused on you and your personal injury claim.
From initial claim to case conclusion, we’ll support you every step of the way. We’ve taken the best of many years’ legal expertise and combined it with a fresh approach to compensation. One delivered with compassion and care.
We believe that if you've had an injury and it feels wrong, it probably is - and we're committed to getting you the best possible support to help make it right.
Over the last 28 years, we’ve helped hundreds of people each day who've been injured in accidents that were not their fault.
Start your claim online
We offer help with:
- Road Traffic Accident claims
- Injuries at work claims
- Injuries in public claims
See what’s happening with your claim
Our straightforward legal advice is built around you. The MyAccount portal gives our customers 24/7 access to your claim including updates, progress and messages.
“It’s been an emotional rollercoaster. I called National Accident Law because I felt what happened to me wasn’t right, so I’m relieved that they were able to help me with a successful claim. I’d recommend them to others.”
– Steve, from Sapcote, Leicester
If you’ve been involved in an accident that wasn’t your fault, speak to us today.
We’re here to help. We’re National Accident Law.
Start your claim online
Access to ‘MyAccount’
Written by the company
- Get 24/7 access to your case
- National Accident Law provides customers with access to MyAccount, an online portal giving you 24/7 access to your case. It allows you to view progress, respond to requests and message your case handler. We make it simple and easy for you to stay up to date with how your claim is progressing.
Our No Win No Fee Guarantee
You won’t pay anything if your claim does not win
A no win no fee claim means that there are no upfront costs to pay. Our no win no fee lawyers will take up the case on your behalf and if the claim fails, there's nothing for you to pay providing you have the appropriate insurance in place.
Speak to use today to start your personal injury claim.
Speak to use today to start your personal injury claim.
Contact info
United Kingdom
- national-accident-law.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Initial claim experience
Lacey was very considerate, answered allmy questions, gave me time to compose myself and effectively gather information.
7 August 2026
Reply from National Accident Law
Good morning,
This positive review means a lot to us, so thank you for sharing your feedback.
I'm thrilled to hear that you had a positive experience with Lacey here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto her.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Fantastic support and Customer Service
I have given National Accident Law Solicitor a five star, as the customer service and experience received from the team has been on point from start to finish.I felt supported throughout, and a massive thank you to Adam McKessy Litigator who took over my claim and got me the compensation I deserved.
7 August 2026
Unprompted review
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Adam.
Thanks again - we wish you all the best moving forwards.
Kind regards,
The Client Experience Team at National Accident Law
I spoke to Josh today and he helped me…
I spoke to Josh today and he helped me through the whole process. Polite and friendly throughout and gave a great understanding of the whole process. Josh deserves some praise as he really made me feel at ease throughout, a great employee !
6 August 2026
Reply from National Accident Law
Hi there,
We really appreciate the time you have taken to write us a review.
Josh will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Ruby was so helpful
Ruby was so helpful. Dealing with the one person made it easier. I was kept up to date with the claim. And all queries were dealt with quickly. I'm happy with the service and outcome. Would use again. Many thanks.
6 August 2026
Unprompted review
Reply from National Accident Law
Good morning,
This positive review means a lot to us, so thank you for sharing your feedback.
I'm thrilled to hear that you had a positive experience with Ruby here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto her.
Thanks again, and we wish you all the best moving forward.
Kind Regards,
The Client Experience Team at National Accident Law
Superb experience from start to finish
Superb experience from start to finish. Every detail discussed and sorted.
6 August 2026
Reply from National Accident Law
Good morning,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again, wishing you a lovely week ahead.
Kind regards,
The Client Experience Team at National Accident Law
So helpful and friendly
So helpful and friendly. No time wasted in getting to business. Am really pleased I contacted NAL.
6 August 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with our colleagues, you spoke to.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
First time
The staff were so friendly, helpful and understanding as I explained my situation.
The service offered made the claims process super simple.
I'd highly recommend National Accident Law
5 August 2026
Reply from National Accident Law
Good morning,
Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.
It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.
Thank you again.
Kind regards,
The Client Experience Team at National Accident Law
Amelia was unbelievable helpfully and…
Amelia was unbelievable helpfully and very good at her job 10/10 no complaints whatsoever
5 August 2026
Reply from National Accident Law
Good morning,
We really appreciate the time you have taken to write us a review.
Emilija, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Helen was very helpful and couldn't…
Helen was very helpful and couldn't have done more to assist me
4 August 2026
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Nicola was very good talked me through…
Nicola was very good talked me through every step by step.
3 August 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Nicola.
Kind regards,
The Client Experience Team at National Accident Law
Very good people who I spoke to today
3 August 2026
Reply from National Accident Law
Hi,
We really appreciate the time you have taken to write us a review.
Karam, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Useless
Useless, 2 years and they have been unable to provide me a doctors report that can be valued for my daughter who was injured in a car crash. You can never contact your solicitor….only emails which they ignore for weeks on end sometimes….I’m switching to another law firm, total waste of time !
3 August 2026
Unprompted review
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your review.
I'm sorry to hear your thoughts on your recent experience. Whilst we strive to provide excellent service to all our customers, I appreciate you feel you've encountered some difficulties.
Regrettably, with the information given, I haven't been able to identify you on our system.
So we can work to resolve this, please email us at resolutionteam@national-accident-law.co.uk and we'll be happy to discuss this further.
We hope to hear from you soon.
Kind regards,
The Client Experience Team at National Accident Law
Contacted them due to an injury at work…
Contacted them due to an injury at work supported from the off obviously its early days but entitle contact has been fantastic
3 August 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us, so far and will be sure to share your kind comments with Ellen.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Nicolas did a great job at helping me…
Nicolas did a great job at helping me with my enquiry and clearly explained all I needed to know.
31 July 2026
Reply from National Accident Law
Hi Amy,
We really appreciate the time you have taken to write us a review.
Nicola will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Personal and professional
31 July 2026
Reply from National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Hi Carol,
We really appreciate you taking the time to leave us four stars.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Karen made me feel listened to all the…
Karen made me feel listened to all the way through. I could not have asked for more. She is an asset to your business.
31 July 2026
Reply from National Accident Law
Good morning,
We really appreciate the time you have taken to write us a review.
Karam, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Very nice and comforting very helpful…
Very nice and comforting very helpful and supportive especially the ones I spoke to (Nicole and Jordan )
31 July 2026
Reply from National Accident Law
Good morning,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again, wishing you a lovely week ahead.
Kind regards,
The Client Experience Team at National Accident Law
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