This company was the first one I contacted. Not knowing an awful lot about who to contact, I soon became very confident that they would deal with my claim swiftly and promptly. Jordan who initially sp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've never had to make a claim before and the thought of it made me anxious. I felt like time was taken to listen to me properly and that everything was explained well. There were a few glitches withi... See more
Company replied
I’m honestly delighted with the outcome. The case dragged on for three years due to the opposition’s slow pace but Dayna relentlessly pursued it without my prompting. Throughout the entire process,... See more
Company replied
Started my claims process easily, the first agent I spoke to was Malcolm, he was knowledgeable and asked questions to see how they could help, after speaking with him, i was then transferred to Aaliy... See more
Company replied
Company details
About National Accident Law
Written by the company
At National Accident Law, we’re completely focused on you and your personal injury claim.
From initial claim to case conclusion, we’ll support you every step of the way. We’ve taken the best of many years’ legal expertise and combined it with a fresh approach to compensation. One delivered with compassion and care.
We believe that if you've had an injury and it feels wrong, it probably is - and we're committed to getting you the best possible support to help make it right.
Over the last 28 years, we’ve helped hundreds of people each day who've been injured in accidents that were not their fault.
Start your claim online
We offer help with:
- Road Traffic Accident claims
- Injuries at work claims
- Injuries in public claims
See what’s happening with your claim
Our straightforward legal advice is built around you. The MyAccount portal gives our customers 24/7 access to your claim including updates, progress and messages.
“It’s been an emotional rollercoaster. I called National Accident Law because I felt what happened to me wasn’t right, so I’m relieved that they were able to help me with a successful claim. I’d recommend them to others.”
– Steve, from Sapcote, Leicester
If you’ve been involved in an accident that wasn’t your fault, speak to us today.
We’re here to help. We’re National Accident Law.
Start your claim online
Access to ‘MyAccount’
Written by the company
- Get 24/7 access to your case
- National Accident Law provides customers with access to MyAccount, an online portal giving you 24/7 access to your case. It allows you to view progress, respond to requests and message your case handler. We make it simple and easy for you to stay up to date with how your claim is progressing.
Our No Win No Fee Guarantee
You won’t pay anything if your claim does not win
A no win no fee claim means that there are no upfront costs to pay. Our no win no fee lawyers will take up the case on your behalf and if the claim fails, there's nothing for you to pay providing you have the appropriate insurance in place.
Speak to use today to start your personal injury claim.
Speak to use today to start your personal injury claim.
Contact info
United Kingdom
- national-accident-law.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from National Accident Law
Good afternoon,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Julie from national law was very…
Julie from national law was very helpful and understanding in regards to my potential claim
Excellent service
13 August 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Julie and the manager of the team.
Kind regards,
The Client Experience Team at National Accident Law
Amazing from start to finish
Amazing from start to finish. Supportive, understanding, compassionate and determined for me to be awarded the maximum amount of compensation for my injuries…of which they certainly did! Couldn’t recommend National Accident Law enough. Thank you!
13 August 2026
Unprompted review
Reply from National Accident Law
Hello there,
Thank you for taking the time to leave your review.
I'm happy to hear that you had a good experience with National Accident Law. We prioritise our consumers in all we do, and I'm pleased to see that it shows in your experience.
Thanks again, and take care.
Kind Regards,
The Client Experience Team at National Accident Law
Absolute pleasure to deal with and…
Absolute pleasure to deal with and helpful as I am not very good with online but was talked through what I had to do with ease thanks craig
13 August 2026
Reply from National Accident Law
Good afternoon,
Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.
It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.
Thank you again.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We will be sure to share your kind comments with our colleagues, you spoke to.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Very nice adviser very supportive and…
Very nice adviser very supportive and showed empathy..
12 August 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Nicole.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Loved the way they supported
Loved the way they supported. Now just waiting to see if they hand it well. Will be reviewing again. Up until now, I’m happy with everything
12 August 2026
Reply from National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again - we wish you all the best moving forwards.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Easy to follow instructions on the…
Easy to follow instructions on the portal, went through things clearly and lovely lady
11 August 2026
Reply from National Accident Law
Hi,
We really appreciate the time you have taken to write us a review.
Julie, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Hi Shirley,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Hi Kieran,
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with those responsible.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
I spoke with Branden today regarding my…
I spoke with Branden today regarding my accident claim and he was excellent. He was friendly, professional and very helpful throughout the call. He explained everything clearly, answered all of my questions and made what felt like a daunting process much easier to understand. Thank you for all your help.
7 August 2026
Reply from National Accident Law
Hi Teona,
We really appreciate the time you have taken to write us a review.
Branden will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Initial claim experience
Lacey was very considerate, answered allmy questions, gave me time to compose myself and effectively gather information.
7 August 2026
Reply from National Accident Law
Good morning,
This positive review means a lot to us, so thank you for sharing your feedback.
I'm thrilled to hear that you had a positive experience with Lacey here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto her.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Fantastic support and Customer Service
I have given National Accident Law Solicitor a five star, as the customer service and experience received from the team has been on point from start to finish.I felt supported throughout, and a massive thank you to Adam McKessy Litigator who took over my claim and got me the compensation I deserved.
7 August 2026
Unprompted review
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Adam.
Thanks again - we wish you all the best moving forwards.
Kind regards,
The Client Experience Team at National Accident Law
I spoke to Josh today and he helped me…
I spoke to Josh today and he helped me through the whole process. Polite and friendly throughout and gave a great understanding of the whole process. Josh deserves some praise as he really made me feel at ease throughout, a great employee !
6 August 2026
Reply from National Accident Law
Hi there,
We really appreciate the time you have taken to write us a review.
Josh will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Ruby was so helpful
Ruby was so helpful. Dealing with the one person made it easier. I was kept up to date with the claim. And all queries were dealt with quickly. I'm happy with the service and outcome. Would use again. Many thanks.
6 August 2026
Unprompted review
Reply from National Accident Law
Good morning,
This positive review means a lot to us, so thank you for sharing your feedback.
I'm thrilled to hear that you had a positive experience with Ruby here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto her.
Thanks again, and we wish you all the best moving forward.
Kind Regards,
The Client Experience Team at National Accident Law
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.