This company was the first one I contacted. Not knowing an awful lot about who to contact, I soon became very confident that they would deal with my claim swiftly and promptly. Jordan who initially sp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've never had to make a claim before and the thought of it made me anxious. I felt like time was taken to listen to me properly and that everything was explained well. There were a few glitches withi... See more
Company replied
I’m honestly delighted with the outcome. The case dragged on for three years due to the opposition’s slow pace but Dayna relentlessly pursued it without my prompting. Throughout the entire process,... See more
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Started my claims process easily, the first agent I spoke to was Malcolm, he was knowledgeable and asked questions to see how they could help, after speaking with him, i was then transferred to Aaliy... See more
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Company details
About National Accident Law
Written by the company
At National Accident Law, we’re completely focused on you and your personal injury claim.
From initial claim to case conclusion, we’ll support you every step of the way. We’ve taken the best of many years’ legal expertise and combined it with a fresh approach to compensation. One delivered with compassion and care.
We believe that if you've had an injury and it feels wrong, it probably is - and we're committed to getting you the best possible support to help make it right.
Over the last 28 years, we’ve helped hundreds of people each day who've been injured in accidents that were not their fault.
Start your claim online
We offer help with:
- Road Traffic Accident claims
- Injuries at work claims
- Injuries in public claims
See what’s happening with your claim
Our straightforward legal advice is built around you. The MyAccount portal gives our customers 24/7 access to your claim including updates, progress and messages.
“It’s been an emotional rollercoaster. I called National Accident Law because I felt what happened to me wasn’t right, so I’m relieved that they were able to help me with a successful claim. I’d recommend them to others.”
– Steve, from Sapcote, Leicester
If you’ve been involved in an accident that wasn’t your fault, speak to us today.
We’re here to help. We’re National Accident Law.
Start your claim online
Access to ‘MyAccount’
Written by the company
- Get 24/7 access to your case
- National Accident Law provides customers with access to MyAccount, an online portal giving you 24/7 access to your case. It allows you to view progress, respond to requests and message your case handler. We make it simple and easy for you to stay up to date with how your claim is progressing.
Our No Win No Fee Guarantee
You won’t pay anything if your claim does not win
A no win no fee claim means that there are no upfront costs to pay. Our no win no fee lawyers will take up the case on your behalf and if the claim fails, there's nothing for you to pay providing you have the appropriate insurance in place.
Speak to use today to start your personal injury claim.
Speak to use today to start your personal injury claim.
Contact info
United Kingdom
- national-accident-law.co.uk
4.6
Excellent
2K reviews
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Reply from National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again - wishing you a lovely week ahead.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
The ladies I spoke to were very helpful…
The ladies I spoke to were very helpful and friendly they explained everything and didn’t try to rush me
21 August 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with our colleagues, you spoke to.
Kind regards,
The Client Experience Team at National Accident Law
Friendly helpful
Julie was so helpful . Explained to me when I did not understand . Nothing to much trouble . Lovely friendly service made me feel at ease throughout .
20 August 2026
Reply from National Accident Law
Hi Susan,
We really appreciate the time you have taken to write us a review.
Julie will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely weekend.
Kind Regards,
The Client Experience Team at National Accident Law
Branden was very professional and…
Branden was very professional and enganging with his communication skills.
Makes you feel ease on the phone, and answers all questions with politeness.
Thanks,
Eugene
20 August 2026
Reply from National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again, wishing you a lovely weekend.
Kind regards,
The Client Experience Team at National Accident Law
The service was quick and very…
The service was quick and very informative, Nicole was very attentive and helpful in providing all the necessary information. The process was explained thoroughly, taking away any doubts or confusion about making claims in general.
20 August 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us, so far and will be sure to share your kind comments with Nicole.
Kind regards,
The Client Experience Team at National Accident Law
Exellent staff and service
20 August 2026
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
I was asked all relevant questions the…
I was asked all relevant questions the lady was very calm and explicit I understood everything
She was also very pleasant explained everything to me and was very patient
Regards
Frances Hart
19 August 2026
Reply from National Accident Law
Hi Frances,
We really appreciate the time you have taken to write us a review.
Karam, the advisor you spoke to, will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
The person I spoke to was very clear…
The person I spoke to was very clear and went threw all options and different options
18 August 2026
Reply from National Accident Law
Hi Jason,
We really appreciate the time you have taken to write us a review.
Erin will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Great experience …
Extremely efficient staff...but- just as important- friendly, helpful and adept at rendering complex information into standard English that I can readily understand. Lacey has been guiding me through my claim and I can honestly say that there is nothing she could do better- thank you, Lacey.
18 August 2026
Unprompted review
Reply from National Accident Law
Good morning Ann,
This positive review means a lot to us, so thank you for sharing your feedback.
I'm thrilled to hear that you have had a great experience with us and we're glad to have helped you on your journey to recovery. Putting our customers first is what we do, and it's great to see that shine through in your experience.
I'll pass your kind words onto Lacey.
Thanks again, and take care.
Kind regards,
The Client Experience Team at National Accident Law
Was easy to talk to
17 August 2026
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Your staff were absolutely brilliant…
Your staff were absolutely brilliant explained everything with care and professionalism it was a pleasure to talk to them
17 August 2026
Reply from National Accident Law
Hello Michael
We really appreciate the time you have taken to write us a review.
Hayden, the advisor you spoke to, will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Brandon talked me through everything I…
Brandon talked me through everything I needed to do, he was also pleasant and patient in providing an excellent service.
17 August 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us, so far and will be sure to share your kind comments with our colleagues, you spoke to.
Kind regards,
The Client Experience Team at National Accident Law
They have got me compensation from a…
They have got me compensation from a very difficult insurance company.
11 August 2026
Unprompted review
Reply from National Accident Law
Good morning,
This positive review means a lot to us, so thank you for sharing your feedback.
I'm thrilled to hear that you had a positive experience with Abbie here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto her.
Thanks again, and we wish you all the best moving forward.
Kind Regards,
The Client Experience Team at National Accident Law
I was happy to receive a quick call…
I was happy to receive a quick call back.
The questions I was asked regarding my claim were clear and straightforward.
I found the call handler I spoke to be very efficient.
I found the experience very satisfactory.
17 August 2026
Reply from National Accident Law
Hello Ruth,
Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.
It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Great friendly staff explained how…
Great friendly staff explained how things were we’re going to work with the claim couldn’t get any better
17 August 2026
Reply from National Accident Law
Hi Matthew,
We really appreciate the time you have taken to write us a review.
Ellen will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Brilliant service from start to finish…🤩
Brilliant service from start to finish put my mind at rest through every step of the process highly recommended 5 star ⭐️
15 August 2026
Unprompted review
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Stuart.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good morning,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again, wishing you a lovely week ahead.
Kind regards,
The Client Experience Team at National Accident Law
Both ladies I spoke with were great…
Both ladies I spoke with were great (Leah and Aaliyah) Explained the claim process clearly and made the whole process simple and straightforward. Would definitely recommend
14 August 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with our colleagues, you spoke to.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good afternoon,
I'm sorry to hear your thoughts on your recent experience.
Having reviewed your file I can see that we are corresponding with you, in regards to your claim, and have replied to you accordingly.
If you have any further queries, please let us know at resolutionteam@national-accident-law.co.uk and we'll be happy to help.
Kind regards, The Client Resolution Team at National Accident Law
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