Rang NAC and booked an appointment through the lovely Lisa who was very friendly. The engineer, Alan, who was polite and professional. arrived sooner than anticipated and sorted out my washing machi... See more
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Written by the company
We are an established and highly regarded brand within the domestic appliance repairs environment carrying out thousands of repairs to domestic appliances at a nationwide level every month. We work with accredited and experienced domestic appliance engineers to provide premium levels of service at a reasonable cost. Our network of employed and self employed engineers cover most parts of the UK and we aim to operate a same-day / next-day service.
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Highly qualified local engineers
4 Calder Close, Calder Park, WF4 3BA, Wakefield, United Kingdom
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Excellent service. Came to repair oven next day. Arrived promptly. Fixed issue efficiently and very good price. Perfect service for our problem. Will definitely use again. Many thanks

Reply from NAC
We decided to try a repair. Nick came the day after we reported the issue and diagnosed the issue within minutes. Emails were received giving a quote for the repair. It was paid parts ordered and the Nick returned in a timely manner and executed the repair. The dishwasher now works wonderfully!

Reply from NAC
A real person answered the phone which was great after several answerphones
Polite and very efficient lady took all details, explained costs and time scales. Sorted same day appointment. Received confirmation messages and Engineer called back within 15 mins

Reply from NAC
I booked online, very easy to book and they have explained cleary the cost. Upto now, very good

Reply from NAC
I was extremely pleased with the service I received from start to finish from the engineer coming out to assess the problem with my cooker to the parts being orderd and a few days later being fitted one very pleased customer thank you

Reply from NAC
Really efficient staff. Repair all arranged, call centre staff Sally very helpful, everything explained in detail and reassuring to length of time repair & cost would be. Highly recommended

Reply from NAC
It was easy to book, the costing was transparent & upfront, and the engineer was prompt, able to find a slot the next day. Service was quick, professional, and solved my problem.

Reply from NAC
Prompt reply to call Leesa was very informative professional and friendly

Reply from NAC

Reply from NAC
HI very good service and very quick repair , I would recommand it

Reply from NAC
The engineer, Darren arrived in the alloted time slot. He was very professional and firendly and sorted out our problem with the extractor fan with no problem. Very good service from this company.

Reply from NAC
I was more than happy with the service provided. Greg arrived much earlier than expected which was ideal for me on the day. He listen carefully as I explained the problem. He knew straight away what that problem was. After that he got to work and the fridge freezer was fixed in less than 30 minutes. He tided up and was on to his next appointment. I would certainly use this company again and recommend them gladly. MS Thornton

Reply from NAC
Brilliant service! Came out the same day to look at my washing machine, James was really thorough to find out what was actually wrong with it as it was quite odd! Part ordered and fixed within the week! Great communication and no hidden fees unlike some companies.
Would definitely recommend, and would definitely use again ☺️

Reply from NAC
Amazing work, skilled engineer, honest and straightforward, polite, friendly, everything went super fast and smooth!

Reply from NAC
Fantastic Service from Rob at Holywell Electrics. He did a fantastic job on my elderly mothers oven door, explained everything to her, she said he was professional, friendly & very respectful. Thanks again Rob 🙂

Reply from NAC
Yvonne was absolutely stellar, gave phenomenal friendly customer service, and scheduled a workman to attend for 48 hours later. Thank you Yvonne!

Reply from NAC

Reply from NAC
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