MyScents.Shop Reviews 

385
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the perfumes for their amazing quality, noting how long the fragrances last and the wide selection available. Many people appreciate the significantly lower prices compared to other retailers, finding excellent value for money. Reviewers frequently highlight the fast and efficient delivery, with items arriving quickly and well-packaged, supported by good communication. However, some customers noted significant issues with order delivery, reporting non-receipt of items or considerable delays, sometimes extending for weeks. Some also found customer service unresponsive to inquiries about missing orders or requests for re-delivery due to address issues.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the amazing and stunning fragrances... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting super fast and quick... See more

Service

People report positive experiences with service, often describing it as fast, efficient, and reliable, with... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process simple and easy to... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and excellent prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for a citrus fragrance and chanced upon the My Perfume Shop website. The perfume I choose was considerably cheaper than anywhere else I had looked so, I placed an order. I got a conf... See more

Company replied

Rated 5 out of 5 stars

Perfumes are gorgeous and actually last throughout the day. Celebrity woman is a favourite being a dupe of este le belle by lancom. And the paco rabanne pure xs. Both by yodemya. Amazing value and del... See more

Company replied

Rated 5 out of 5 stars

I came across this website using a search engine for a perfume I needed for a birthday present. I am so glad I found it, not only did I save £40 on the price everywhere else, delivery was quick, the p... See more

Company replied

Rated 5 out of 5 stars

First time I've used My Perfume Shop and am very impressed. Prices and choices were good and delivery quick. Notified when items were despached for delivery and method of delivery. Will definitely... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

Written by the company

At MyScents.Shop, we understand that fragrance is more than just a scent – it's a personal statement, a moment captured, and a story told without words. That’s why we are passionately committed to helping you find your perfect match, whether it’s a timeless classic or a modern masterpiece. We pride ourselves on offering a carefully curated collection of 100% authentic designer perfumes, catering to every personality, occasion, and preference. But what truly sets us apart is our unwavering focus on you, our valued customer. From seamless shopping experiences to fast, reliable delivery and dedicated support, your satisfaction is at the heart of everything we do. Explore our range and experience a level of service that makes your fragrance journey as memorable as the scents themselves. 💛


Contact info

4.8

Excellent

TrustScore 5 out of 5

385 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(385)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Legit business

Fast, reliable service and they product was perfect. I really recommend this business as I’d never used them before

7 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks so much, Ferne. I know ordering from somewhere new can feel like a bit of a gamble, so I’m glad I could show you we do things properly – fast, reliable, and exactly what you ordered. Now you know we’re the real deal, I’ll look forward to helping you again any time.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

It's a great service everything great…

It's a great service everything great price always arrive quickly never had any problems everyone so helpful and friendly highly recommended 😀

6 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Dawn. That really means a lot – I work hard to make sure everything from the prices to the delivery is spot-on, and it’s great to hear that comes across. I’ll always do my best to keep it that way for you.

Chris
Founder
MyPerfume.Sho

Rated 5 out of 5 stars

Perfect

Perfect. Fast. 5star

6 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Roland – short, sweet, and straight to the point! Glad we could give you that 5-star, fast service you were after.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

great service

Great service, easy to use website and fast delivery

6 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Sue. I’ve worked hard to make the website as straightforward as possible and to keep delivery times quick – so I’m really pleased to hear both hit the mark for you.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

She bangs all the right notes

I ordered 6 bottles of aftershave, well, 5 really, accidentally got a perfume, but passed it on and scored points, so no complaints.

They’re not exact clones, but close enough, and honestly? They all smell great. Each one hits in its own way, and that’s all I was after.

Since I work from home, I’m not wearing them daily, but when I do, it’s solid. No regrets, fully stocked and smelling sharp.

6 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Love this review, Trey – sounds like that accidental perfume ended up being a win anyway! I’m glad you’re enjoying our range of “Inspired by” fragrances from Yodeyma. They’re not exact designer clones, but they’re quality scents in their own right – and of course, we also stock authentic, original designer perfumes for those who want the real deal.

Now you’re fully stocked, you can pick your moments and still keep them guessing. Appreciate you taking the time to share your experience.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Fantastic prices, great service

I came across this website using a search engine for a perfume I needed for a birthday present. I am so glad I found it, not only did I save £40 on the price everywhere else, delivery was quick, the product was well packaged and in perfect condition. Genuine perfumes at really good prices, I will definitely use again and recommend to everyone I know.

4 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks so much, Cathryn. I’m really pleased you found us – and even better that we could save you £40 while still getting the genuine perfume to you quickly and in perfect condition. I take a lot of care with packaging, so it’s great to know it arrived just right for that birthday present.

I’ll look forward to helping you again any time, and I really appreciate you recommending us to others.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Easy to pick website fab prices

Easy to pick website fab prices and fast and easy delivery thanks chris for the easy service

4 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks for that, and you’re very welcome! I’ve kept the website simple on purpose – no confusing menus, just straightforward browsing – and I’m glad the prices and delivery hit the mark too. Always happy to make things easy.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Brilliant company

Never heard of the company before but after seeing a few reviews on here, I thought I would give them a try. I ordered a 75ml bottle of Hugo Boss Man fragrance which was on sale at a great price. Was happy with my product and even happier that it arrived a day earlier than my scheduled delivery day.

Really good prices and great products too. Highly recommended :)

5 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Massoud. I’m glad those reviews gave you the confidence to give us a try – even better that we could impress you with both the price and an early delivery. Hugo Boss Man is a classic choice, so I’m pleased it arrived in perfect condition and ahead of schedule.

I really appreciate the recommendation, and I’ll be here whenever you’re ready for your next fragrance.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Happy and recommended

Fantastic service, very quick delivery, great tracking provided too.

3 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Kate. I’m glad everything ran smoothly for you – quick delivery, clear tracking, and no fuss. That’s exactly how I like things to be for customers.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great product with an excellent price

I am slowly working my way through the trial size perfumes and have already found some favourites. The quality is great and the fragrance lasts all day. The prices are great, items are well packaged and delivered quickly.

4 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Deb. I’m glad you’re enjoying working your way through the trial-size perfumes – it’s a great way to find new favourites without committing to a big bottle straight away. I’m pleased to hear the quality and longevity are hitting the mark for you, and that the delivery and packaging have been spot on too.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Outstanding Service & Quality!

Outstanding Service & Quality!
Really pleased with my experience at MyPerfume.Shop. The products are fantastic, delivery was quick. Would definitely order again

30 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, N.B. I’m really pleased to hear you had such a positive experience – quality products and quick delivery are exactly what I aim for every time. I’ll be ready to help whenever you’re ready for your next order.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great service from MyPerfume.Shop

Have dealt with MyPerfume.Shop for some time now and cannot fault their service and the quality of their products. Thanks again for another swift and satisfying purchase.

1 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Andrew. It means a lot to have your continued trust over time – repeat customers are the best compliment I can get. I’m glad the service and quality continue to meet your expectations, and I’ll always aim to keep it that way.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

My order came quickly

My order came quickly, within 4 days. I had plenty of notices of when and how it was arriving and the delivery was on time. The product was also exactly as stated in the advert, and at a very good price. What's not to like? Love it!

2 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Shaz. I’m glad everything went exactly as it should – quick delivery, clear updates, and the product matching exactly what you ordered. Pair that with a great price, and I’d say that’s a win all round!

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great service and arrived a lot soon…

Great service and arrived a lot soon then expected! Thank you!

2 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Christine. Always nice when an order arrives ahead of schedule – I’m glad we could surprise you in a good way!

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Choose my perfume

Choose my perfume, deliver quickly, well packaged and better price , than other bigger companies

30 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Thanks, Diane. I’m really pleased we could get your perfume to you quickly, well packaged, and at a better price than the big-name retailers. That’s exactly what I aim to deliver every time.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

All good

All good, genuine perfume dispatched within promised time frame quickly delivered (only £1.50 postage for Royal Mail tracked), Also the perfume was at the lowest price I could find for that particular fragrance anywhere

1 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Great to hear the perfume landed exactly as promised, Rebecca. Genuine fragrance, tracked delivery for just £1.50, and the best price you could find – that’s exactly the mix I aim for every time.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, well packaged

1 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Always happy when an order makes it to its new home quickly and safely. Glad the packaging did its job, Helen – I like everything to arrive looking just as good as when it left me.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

I have been buying the 'IRIS' perfume…

I have been buying the 'IRIS' perfume for a few years now & I love it. I have been asked a number of times what I was wearing. I ordered it Wednesday afternoon & it arrived on Thursday. Was pretty stunned at the fast service. If you haven't tried "IRIS' give it a go. It smells just like Muglers Alien. Wonderful.

30 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Diane, I’m glad to hear “Iris” is still a favourite – it’s one of the most popular fragrances in our Yodeyma ‘Inspired by’ range. For anyone reading, we also stock authentic, original designer perfumes alongside Yodeyma, so there’s something for every preference and budget.

That next-day delivery was a bonus – I like it when the postie helps me impress! Appreciate you spreading the word about “Iris” and the Alien-like magic it delivers.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great service

Great service, choice of products and quick delivery

1 August 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Glad we could deliver on all fronts, Gary – plenty of choice, quick turnaround, and the service to match. That’s exactly how I want every order to go.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Definitely cheaper than elsewhere

Definitely cheaper than elsewhere, fast delivery.
All in all great service.

24 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Beating the big retailers on price is always satisfying, Mrs Carroll – and getting it to you quickly is the icing on the cake. Glad the whole experience ticked the right boxes for you.

Chris
Founder
MyPerfume.Shop

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