My Motor World Reviews 2,544

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 855 reviews, reviewers had a great experience with this company. Customers are really happy with the competitive pricing and the wide range of products available. Many people highlight the ease of ordering and the quick dispatch of items, often receiving their deliveries faster than expected. The service is frequently described as excellent, with many appreciating the helpfulness of the staff. However, some customers experienced issues with delivery services, noting delays, damaged packaging, or incorrect items being sent. A few people also mentioned receiving wrong parts despite using vehicle details for ordering, leading to inconvenience and return costs.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast delivery, with some... See more

Product

People report ambiguous experiences with product. Many customers praise the great range of products,... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers praise the ease of... See more

Price

Users describe positive interactions with price, frequently highlighting very good and reasonable prices for... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the excellent and fast service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent buyer experience, easy to order and pay for the item I bought. Lots of options for the item I needed and the prices were very competitive compared to another online market place. Sadly th... See more

Company replied

Rated 4 out of 5 stars

For the most part, great; however, one of the products arrived damaged, which, to their credit, they have dealt with the situation quickly and efficiently.

Rated 5 out of 5 stars

We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi... See more

Rated 3 out of 5 stars

I ordered some wiper blades, a set for a mini cabriolet and a set (front and back) for a bmw estate, plus two cleaning sponges on Thursday 8/5/2025 a.m. with the offer of a next day delivery. Ordered... See more


Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Auto Parts Store
  4. Car Battery Store

Written by the company

My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ordering is easy

Ordering is easy, items are dispatched quickly, usually the same day and delivery is quick. Plus the prices are good and the range of products is excellent. Never had a problem with My Motor World, I will continue to keep using them.

29 April 2026
Unprompted review
Rated 4 out of 5 stars

Good

Great product at a competitive price.
The only downside was the delivery time as it was two days later than expected due date.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

My first experience with this company was extremely positive. They had what I wanted in stock and delivered it very quickly. I will certainly consider using them again.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

We ordered a car battery from you in…

We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi who processed a refund which was paid back into my account the same day , since then ordered correct one and was delivered within 2 Days , thank you for a great service
Peter Ward

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Sent the wrong battery, didn’t refund

Ordered a car battery on 9 January for £99. Delivery took 3 days despite being advertised as next day.

The battery supplied was not compatible with my vehicle (not start-stop). The model sent also appeared to retail for around £75 on their website, despite me paying £99.

I arranged a return through the retailer and the battery was collected on 20 January. Despite this, I did not receive a refund and was repeatedly told to wait 14 days with no further updates.

After several weeks with no resolution, I had to raise a chargeback through my bank.

The refund was only received on 29 April, over 3 months after the return.

Based on my experience, I would not recommend.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a few items from…

I recently purchased a few items from My Motor World again, and just like before, the service was outstanding. From placing the order to receiving the delivery, everything was handled quickly and efficiently. Their fast delivery and overall reliability really set them apart—highly recommended.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I've used my motor world 3-4 times and…

I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you can use anytime. I've never had any problems I've never received damaged item everything is always packed well ⭐⭐⭐⭐⭐

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Confusing comms. No delivery.

Item was listed as being in stock. ApplePay didn’t work(it does for me everywhere else). Had to manually pay by card. Got expected emails about order prep, estimated arrival. Then got email saying the order had been cancelled owing to no stock. Had to monitor for refund. This purchase simply failed.

18 April 2026
Unprompted review
My Motor World logo

Reply from My Motor World

Thank you for taking the time to leave your feedback.

I’m really sorry that your experience with this order was confusing and ultimately unsuccessful. I completely understand how frustrating it must have been to go through payment issues, receive order confirmations, and then be told the item was out of stock.

We have since manually corrected the stock listing and flagged the issue internally to help prevent this from happening again.

Your refund was processed immediately upon cancellation, but I appreciate that the overall experience felt like a failed purchase from start to finish, which is not what we want for any customer.

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