Great kit, shipped quickly I’ve just used the kit for the first time and am really pleased with the results. Excellent instructions and generous amount of product. I’d love Mylee to bring out a ca... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been ordering gels from Mylee for a few years. They’re great quality for the price and have a wide and evolving range of colours and types. Recently had an issue with an order and emailed with Ne... See more
Company replied
This site was recommended by my daughter who really looks after her nails. My order arrived as advised and I am really pleased with how easy the gel wraps are to apply. So far into my 5th week of toe... See more
Company replied
Love Mylee products, yes they are a little more expensive than some other brands but the that's reflected in the quality and I often get a lot of products in the sale. My gel nails always last 3 weeks... See more
Company replied
Company details
Information provided by various external sources
When we launched our British-brand in 2014, professional looking nails involved regular salon visits or expensive DIY kits. So we set out to help everyone easily and affordably look and feel their very best. It began with our game-changing nail gel kit. Since then, we’ve welcomed hundreds more high–quality, on trend beauty products to our nail and waxing range, from hair removal kits to gel nail colours in every shade. Promising the same flawless results you’d expect from a beauty salon, Mylee makes it easy to experiment with new looks a higher yourself from the convenience of home.
Contact info
HSNF 139-141 Pembroke Rd, London , N10 2JE, London, United Kingdom
- 02083655858
- info@mylee.co.uk
- mylee.co.uk
4.2
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mylee
Hi Michelle,
Thank you for your lovely feedback.
We're so happy to hear you love our products and you are happy with our service and pricing!
Best wishes,
The Mylee Team
Reply from Mylee
Hi,
We're happy to hear that our delivery was quick and that you enjoy our wide range of colours. We appreciate your positive feedback!
Best wishes,
The Mylee Team
Reply from Mylee
Hi Ed,
We are so happy to hear that you had such a positive experience with our website and delivery service! We appreciate your kind words.
Best wishes,
The Mylee Team
Reply from Mylee
Hi Dawn,
We're so glad you found our ordering process easy and appreciated our product selection and quick delivery. Thank you for your kind words!
Best wishes,
The Mylee Team
Easy to order and quick delivery
Easy to order and quick delivery. Arrived well packed and really happy with my goods.
29 June 2026
Reply from Mylee
Hi Gillian,
We are so happy to hear that your ordering experience was easy and that your delivery was quick and well-packed. We are glad you are happy with your order!
Thank you for choosing Mylee.
Best wishes,
The Mylee Team
Great range of items
Great range of items, easy to order, top quality, excellent prices, helpful customer services and prompt well packed deliveries.
29 June 2026
Reply from Mylee
Hi Lesley,
Thank you so much for your kind words!
We are glad to hear you're pleased with our product range, ordering process, prices, customer service, and delivery.
Best wishes,
The Mylee Team
Quick delivery
Quick delivery, just as easy to do as it says in the instructions. Stayed on without peeling for at 2 weeks then I had to take them off, easy to take off too.
29 June 2026
Reply from Mylee
Hi Angela,
We're so happy to hear about your positive experience with our products. We appreciate you sharing your feedback!
Best wishes,
The Mylee Team
Unfortunately I had a problem with a…
Unfortunately I had a problem with a gel polish I had order . But with the help from Sam and the Mariah I’m pleased to say a replacement polish quickly arrived. Perfect service.
29 June 2026
Reply from Mylee
Hi Wendy,
We are so glad Sam and Mariah were able to quickly resolve the issue. We appreciate you sharing your positive experience with us. Thank you for choosing Mylee.
Best wishes,
The Mylee Team
Reply from Mylee
Hi Kim,
We are sorry to hear that your order has not yet been delivered despite the review coming through. Someone from our Customer Care team will be in touch with you shortly to look into this.
Best wishes,
The Mylee Team
Ordering is easy
Ordering is easy, once you know which colours to buy! Huge selection of colours available and all that I have bought have been perfect for me. Easy to apply, and I have improved my technique the more I use the polishes.
29 June 2026
Reply from Mylee
Hi Jackie,
We're so happy to hear you're enjoying our wide selection of colours and finding them perfect for your needs! It's wonderful to know that you've found the application easy and have improved your technique. Thank you for your kind words!
Best wishes,
The Mylee Team
Really disappointed
I've used a range of nail wraps before and I am really disappointed with the Mylee range. I followed the instructions carefully, yet the wraps have not stuck well to my nails and by the end of the day, they were already lifting. There is no way they will last 3 weeks as advertised.
*update 15.7.26 following the comment made by Mylee, I contacted their customer services department.....no response.
29 June 2026
Reply from Mylee
Hi Abbey,
Thank you for taking the time to share your feedback.
We're sorry to hear our Nail Wraps didn't meet your expectations and that they started lifting so quickly.
While many of our customers enjoy up to three weeks of wear, we appreciate that a number of factors can affect how long Nail Wraps last. We'd love the opportunity to look into this with you and help identify what may have happened.
Please reach out to our Customer Care Team, and they'll be happy to troubleshoot with you and find the best solution.
Best wishes,
The Mylee Team
Reply from Mylee
Hi Robyn,
We are so glad you enjoyed our products, packaging, and fast delivery! We appreciate your kind words. Thank you for being part of the Mylee Tribe.
Best wishes,
The Mylee Team
Reply from Mylee
Hi Kim,
We're so happy to hear you found the purchasing process easy and the delivery quick! Thank you for choosing Mylee.
Best wishes,
The Mylee Team
Products arrived super fast and well…
Products arrived super fast and well packaged. Quality fabulous as ever!
29 June 2026
Reply from Mylee
Hi Wendy,
We're so glad to hear our products arrived quickly and well-packaged, and that you love the quality!
Best wishes,
The Mylee Team
I had a failed delivery attempt
I had a failed delivery attempt, so I updated my delivery preferences with Yodel and put a sign on the door. Im still waiting a week after placing the order. It took 2 days to dispatch my order and Yodel have had it since. Its my first order with Mylee and I doubt that I will place another. As I have yet receive my order, 2 stars is generous.
28 June 2026
Reply from Mylee
Hi,
We are really sorry to hear about the delivery issues you have had with your first order. We understand your frustration, and we appreciate you bringing this to our attention. Someone from our Customer Care team will look into this matter with Yodel to understand what went wrong and prevent similar issues in the future.
Best wishes,
The Mylee Team
Wonderful …….
28 June 2026
Reply from Mylee
Thank you for choosing Mylee Neha!
Best Wishes,
The Mylee Team
Reply from Mylee
Hi Wendy,
We are so glad to hear your parcel arrived quickly and was well-packed. Thank you for your kind words!
Best wishes,
The Mylee Team
Amazing nail wraps and service
I was recently recommended Mylee by a friend who had been using their nail wraps, so I decided to give them a try!
I’m glad I did! The nail wraps are fantastic! They are very easy to apply, look great, and last for weeks!
I placed another order last week. I contacted customer service with a query about my order, and Neren was extremely helpful. She responded promptly, answered my questions, and resolved everything effectively!
I would definitely recommend Mylee, and I will certainly be placing more orders in the future!
1 July 2026
Unprompted review
Reply from Mylee
Hi Louise,
We are so happy to hear that you are enjoying our nail wraps and that they are easy to apply and long-lasting! We are so glad you are happy with the service you received from Neren. We'll ensure your feedback is passed on to her. Thank you for your kind words and for choosing Mylee.
Best wishes,
The Mylee Team
Reply from Mylee
Hi Carla,
We're so glad to hear that your delivery was super fast and that everything went smoothly for you. We appreciate your positive feedback!
Best wishes,
The Mylee Team
v quick delivery perfect
26 June 2026
Reply from Mylee
Hi Malgorzata
We're so glad to hear that your delivery was quick and perfect! We truly appreciate your positive feedback.
Best wishes,
The Mylee Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.