I bought my first Bella earrings 5 years ago, I have a few pairs now and wear them every day. Recently I sent for 2 more pairs but wasn't happy with the colour of one pair. I followed the retur... See more
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I bought some earrings and is was buy one pair get one free offer. The earrings are beautiful well worth the money and very comfortable to wear. Delivery was smooth and problem free. Love the earrin... See more
I’ve had loads of the Bella earrings and I’m always complimented on them. Nice, easy to use website, free delivery and just great quality. Couldn’t fault the service. Great online purchasing experi... See more
Received my earrings, absolutely beautiful had lots of comments saying how good they look. Have just ordered some others. Colours are so vibrant and they shine so bright. Great price Highly recommend... See more
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Company details
Written by the company
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that every woman should have access to the perfect piece to elevate any look.
Contact info
6 Thornes Office Park, WF2 7AN, WAKEFIELD, United Kingdom
- help@myjewellerystory.co.uk
- myjewellerystory.co.uk
4.6
Excellent
321 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service, quick delivery of beautiful earrings
12 May 2025
Unprompted review
My wedding earrings
I really love my earrings the blue stone is exactly what I was looking for to match my dress for my sons up and coming wedding.
28 April 2025
not received
beautiful earrings, well packed, such a small packet though I almost missed it in the post.
28 April 2025
Reply from My Jewellery Story
Hi Charlie,
Thanks for your feedback. We can confirm your order was delivered on May 10 via Royal Mail, and we've also sent you a separate email with the delivery details. You can refer to the link below:
https://www.royalmail.com/track-your-item#/tracking-results/QM393531355GB
If you still haven't received the parcel, please check your inbox or spam folder and get in touch with us—we’re happy to help resolve this.
Kind regards,
Erika
MYJS Customer Care
Kept informed re expected arrival
Kept informed re expected arrival. Beautifully packaged. Lovely earrings. Simply stunning
3 May 2025
Reply from My Jewellery Story
Hi Lynn,
We're sorry to hear you haven’t received your order yet. We’ve sent you an email with your tracking information and an update on the delivery progress.
As of May 3, your parcel has reached the Glasgow Mail Centre and will be delivered to your local delivery office shortly. Please note that our shipping timeframe is approximately 5 to 10 business days.
Kindly check your inbox (and junk/spam folder) for our message so we can assist you further.
Best,
Erika
MYJS Customer Care
My wife says they are very similar to…
My wife says they are very similar to swarvoski bella just a tad lighter she's already ordered more
28 March 2025
Beautiful earrings!
I keep coming back for more of these gorgeous crystal earrings!
I’d seen them advertised and thought I’d try them. I was not disappointed! Beautiful colours which catch the light and are just stunning! Even the price is great!
25 March 2025
Very swift response to my query which…
Very swift response to my query which was dealt with professionally & Tommy satisfaction. Thank you MYJS
25 March 2025
Order still not received
Order still not received. No updates.. nothing. Beginning to think scam site! Buyer beware
24 February 2025
Reply from My Jewellery Story
Hi Carole,
I’m sorry to hear that you haven’t received your order yet. I’ve checked on this for you, and your order was already shipped out. Since our products are dispatched from our Sydney headquarters, they require a 4-6 day transfer to our UK office before being handed over to Royal Mail, which then delivers within 1-3 days.
Please check your email for the tracking details we sent. If you don’t see it in your inbox, kindly check your spam or junk folder as well. If you still need assistance, let me know, and I’d be happy to help.
Best,
Erika
MYJS Customer Care
Bella earrings
Bella earrings arrived within the stated delivery time. Nicely packaged.
These are replacements. I am looking forward to buying more colours. Love wearing them and always get compliments.
Only downside is when I bought them last they were £14.99 and now they are £24.99.
28 January 2025
Great sparkle
Great service and quick delivery. I bought 2 pairs of earrings, and they arrived well packaged and presented. I loved both sets, and can't wait to wear them. Beautiful colours, well made and great sparkle. Look much more than I paid for them. Very pleased. Tempted to by more now
27 January 2025
How can I review something I have not…
How can I review something I have not received?
26 January 2025
Reply from My Jewellery Story
Hi Helen,
I completely understand your concern, and we're very sorry for the delay. Due to unforeseen circumstances and a backlog, our shipments are now scheduled to resume on February 8, 2025.
May I kindly ask if you're still willing to wait, or would you prefer that we issue a refund instead?
We sincerely apologize for this inconvenience and truly appreciate your patience.
Please let me know how you'd like to proceed or if you need any further assistance.
Kind regards,
Erika
MYJS Customer Care
The earrings are very pretty the look…
The earrings are very pretty the look lovely on very simple and just right for me
25 January 2025
Great quality
Great quality, delivered within a week from ordering, have purchased a few earings , never been disappointed
28 December 2024
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