Agent Alero immediately emailed me to have my request resolved. Timing is impeccable He even sent a follow up email so he can have my case resolved
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See what reviewers are saying
Great customer support. It does not take long to get a helpful response for your queries which makes for a pleasant experience.
very nice, and their assistant team was very helpful, thanks to elsa for helping me solve my problem smoothly
I will rate them 5 because the service is excellent. I was able to cancel my account and also they made an exception on refunding my money. Thank you so much!
4.3
Excellent
132 reviews
Hasn’t replied to negative reviews
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Scammers
Would give a zero if possible. Internet scammers with an office based in Cyprus. Signed up to a 'subscription' I didn't want or ask for via a dodgy account link on my local UK chinese restaurant website. Then their 'customer service' people keep emailing asking for a 4 or 5 star review in order to process a refund, attaching another dodgy link which I do not trust. If you aren't scammed into 'joining' and have an option then avoid these fraudsters
12 January 2025
Unprompted review
Merci Kenny
10 January 2025
Unprompted review
Great customer support
Great customer support. It does not take long to get a helpful response for your queries which makes for a pleasant experience.
3 November 2024
Unprompted review
They took my money and never gave me…
They took my money and never gave me back for a membership that I didn’t asked for and can’t explain how they put me inside. Looked for help but they didn’t cared.
29 August 2024
Unprompted review
Support team was helpful
3 October 2024
Unprompted review
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