Agent Alero immediately emailed me to have my request resolved. Timing is impeccable He even sent a follow up email so he can have my case resolved
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See what reviewers are saying
Great customer support. It does not take long to get a helpful response for your queries which makes for a pleasant experience.
very nice, and their assistant team was very helpful, thanks to elsa for helping me solve my problem smoothly
I will rate them 5 because the service is excellent. I was able to cancel my account and also they made an exception on refunding my money. Thank you so much!
Hasn’t replied to negative reviews
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the chat with costumer servoce
This was all a scam
This was all a scam . I’ve entered for Mac cosmetics .
Quick and satisfactory responses
Quick and satisfactory responses! I really hope that my request to suspend my account will be fulfilled and that they stop withdrawing money from my account. Otherwise, the employee was very responsive!
🚨 SCAM ALERT
🚨 SCAM ALERT: MyHobbNest.com is
Fraudulent! Unauthorized Charges &
Phishing Scam
My Experience:
"I was scammed by MyHobbNest.com. Here's what happened:
1. Phishing Link: During a purchase on a
*different website* I received a link that redirected me to MyHobbNest.com (likely a phishing scheme to steal payment details).
2. Unauthorized Subscription: Without my consent, they enrolled me into a
"subscription" and withdrew money from my account. I NEVER signed up for their service or visited their website directly.
3. Refusal to Refund: When I contacted them, they refused to refund the money and even charged me a fee to cancel the fraudulent…
After I did the reviews, warning people about spam from this company, I have been receiving this type of email daily 3 times a week, I am showing them to be careful with them.
“”*Hi Luzinete,
I hope this message finds you well. I’m just following up regarding your recent concern and our previous message. As mentioned, we truly value your feedback and apologize for any inconvenience and misunderstanding. We've taken steps to close your account and have offered a full refund as a goodwill gesture.
To help us proceed, I’d like to gently remind you of the next step. In order for us to finalize the refund, we kindly ask you to consider removing your public comments or reviews, as they may continue to impact our platform even after the issue has been resolved.
This is part of our standard process to ensure transparency and fairness, as we’ve unfortunately had past instances where reviews remained unchanged despite full resolution. Removing the review helps us maintain an accurate reflection of our service and ensures our Payments Department can process your refund without delay.
To delete your review,
Note: Once the review is deleted, your refund will be submitted for processing and should arrive within 3–5 business days, depending on your bank.
If for any reason the refund is not received within that window, you're absolutely free to re-evaluate and rewrite your review, we stand by that.
Thank you again for your time and understanding. Please let me know once the review has been removed so I can move forward with issuing your refund.
Warm regards,
Xxxxxxxxxx
Effective solutions always - [Support #16]
Harry help soo much
Harry help soo much. We was very kind!
Thanks for your attetion
I have cancelled my subscription which…
I have cancelled my subscription which I do not knowingly subscribe! Payments still pending from my account since my cancellation! Hard work to deal with this! Do get your merchants code so that you can cancel your payments!!how & why this was achieved is beyond me!!
Thanks emily for your assistance i…
Thanks emily for your assistance i highly appreciate it
Good customer service
It's very trustworthy to buy there…
It's very trustworthy to buy there products!❤️
He was fast i will wait
i don’t know
The managers are so good
The managers are so good, Eugene helped me a lot with my account and he show me how to do everything.
Escalation support
Barbie is in touch and helping to resolve the issue.
very nice
very nice, and their assistant team was very helpful, thanks to elsa for helping me solve my problem smoothly
Good Service
I will rate them 5 because the service is excellent. I was able to cancel my account and also they made an exception on refunding my money. Thank you so much!
Agent Alero
Agent Alero immediately emailed me to have my request resolved.
Timing is impeccable
He even sent a follow up email so he can have my case resolved
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