I have severe sciatic nerve pain and neuropathy,it has taken several months but my relief helps relieve the pain,it will be sometime before or if it will ever be gone . I also have three compressed... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every time I order from this company, it is always a hassle! I am not the only one I have spoken to this week about the same problem. Their merchandizing department needs a complete overhaul if th... See more
Company replied
Product works well but the advertising is deceiving. I trusted the visual as far as jar size goes so was very disappointed when received and it was such a small container. I would have probably boug... See more
Company replied
The customer service provided was very helpful. The process of ordering 3 Total Relief jars went smoothly and they arrived in a reasonable time. I shared a small sample with a friend whose discomfort... See more
Company replied
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 2 weeks
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Customer service
Customer service is actually very good, took some time, but I got my product. The product is good and does work. Because it was delayed in processing, they have issued a refund!
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Kathy,
Thank you for your review! We're delighted to hear that our customer service team was able to assist you and that you ultimately received your order.
While we regret the delay in processing your shipment, we're pleased we could make things right by issuing a refund. It's also wonderful to know that you're enjoying Total Relief and that it's working well for you.
Thank you for your patience, understanding, and for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
MyHiRelief Team
I was kept updated on where the process…
I was kept updated on where the process of my order was at.
Parcel was delivered well packaged and item was exactly what I wanted
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Eileen,
Thank you for your 5-star review! We're delighted to hear that Total Relief provided quick comfort and that you appreciated its non-greasy formula.
Your feedback means a great deal to our team and encourages us to continue providing products that are both effective and comfortable to use.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Very responsive
Very responsive, communicative, helpful and found a solution that worked for both of us.
22 July 2026
Unprompted review
Great problem solver
Great problem solver, took my order and correct it with fast and accurate service.
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Roberta,
Thank you for your 5-star review! We're delighted to hear that our team was able to quickly and accurately resolve your order and provide the assistance you needed.
Your kind words mean a great deal to us and encourage our team to continue delivering the best possible customer service.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Quick and helpful response.
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Shalima,
Thank you for your 5-star review! We're delighted to hear that you received a quick and helpful response from our team.
Providing timely and supportive assistance is important to us, and we truly appreciate you taking the time to share your positive experience.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Both my husband and I tried the cream…
Both my husband and I tried the cream immediately. I have already felt a "calming" in my feet & lower legs! I have suffered with neuropathy for years. My husband just had an x-ray of his foot and was told he has osteoarthritis and said he can feel a difference and a reduction in pain already. He is leaving to go sailing and told me he is taking one of our jars with him!
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Lynn,
Thank you for your 5-star review! We're delighted to hear that both you and your husband have had such a positive experience with Total Relief.
We're glad to know you've already noticed a calming sensation in your feet and lower legs, and that your husband has experienced a reduction in his foot discomfort as well. It’s wonderful to hear that Total Relief has become something you both want to keep close, even during his sailing trip!
We truly appreciate you sharing your experience with us. Your feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We wish you and your husband continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Instant Relief
Speedy delivery is a bonus.
Total Relief truly is an instant feel of improvement.
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Penny,
Thank you for your 5-star review! We're delighted to hear that you enjoyed the speedy delivery and that Total Relief has provided a positive experience for you.
We truly appreciate you taking the time to share your feedback. Your support and kind words mean a great deal to our team.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I suffer from severe osteoarthritis
I suffer from severe osteoarthritis. I have found this Magnesium Cream very helpful for the pain. I would definitely recommend it for anyone suffering with arthritis or any other type of pain in their joints. I would also say that delivery is very good and fast.
24 July 2026
Unprompted review
Reply from MyHiRelief
Hi Carolyn,
Thank you for your 5-star review! We're delighted to hear that Total Relief Magnesium Cream has been a helpful addition to your routine and has provided comfort for your joint discomfort.
We truly appreciate your recommendation and your kind words about our delivery service. It means a great deal to us when customers share their positive experiences with others.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The product was easy to order online…
The product was easy to order online and delivered in a timely fashion.
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Barbara,
Thank you for your 5-star review! We're delighted to hear that you found the ordering process easy and that your Total Relief arrived in a timely manner.
We appreciate you taking the time to share your experience with us. Your feedback helps us continue providing a smooth and reliable experience for our customers.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The product is working well
The product is working well. Love it. Works quickly. Thanks.
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Butch,
Thank you for your 5-star review! We're delighted to hear that Total Relief is working well for you and that you've been enjoying the results.
We truly appreciate you taking the time to share your experience. Your feedback means a great deal to our team and encourages us to continue providing quality products for our customers.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
My questions were answered promptly and…
My questions were answered promptly and to my satisfaction. Thank you kindly.
22 July 2026
Unprompted review
Reply from MyHiRelief
Hi Raff,
Thank you for your 5-star review! We're delighted to hear that your questions were answered promptly and that our team was able to provide the assistance you needed.
We truly appreciate your kind words and are grateful for the opportunity to support you. Your feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The phone service was very good
The phone service was very good. I could tell she really wanted to help me feel better. The product hasn’t really changed my pain. I will give a little more time to kick in. I want it to work because the medication I’m currently taking for pain is causing me to pick up to much weight.
14 July 2026
Unprompted review
Reply from MyHiRelief
Hi Ustilla,
Thank you for your 5-star review! We're grateful to hear that you had a positive experience with our phone support team and that our representative took the time to listen and assist you.
We appreciate you giving Total Relief more time as you continue using it. Every customer's experience is unique, and we truly value your patience and trust in our product.
Thank you for choosing MyHiRelief. We appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great products and the company is doing…
Great products and the company is doing very well
21 July 2026
Unprompted review
Reply from MyHiRelief
Hi Neil,
Thank you for your 5-star review! We're delighted to hear that you're enjoying our products and that you've had such a positive experience with MyHiRelief.
Your kind words and support mean a great deal to our team and encourage us to continue providing quality products and excellent customer service.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The cream is wonderful
The cream is wonderful! My first order has come and I’m still waiting for HiRelief2 to come. Love this product!!
21 July 2026
Unprompted review
Reply from MyHiRelief
Hi Terri,
Thank you for your 5-star review! We're delighted to hear that you love Total Relief and that it's been a wonderful product for you.
We're also excited for you to receive your Total Relief order and hope it arrives very soon. We truly appreciate your patience and your continued support of MyHiRelief.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Misleading promotional ads
I ordered the promotion deal of buy 3 get 3 free at $34.95 per jar. What they do not tell you is that you pay for all 6 jars at the promotional price or what they do is spread the full price of the 3 jars over all three jars. Be prepared to pay for six jars at the promotional price. They were quick to respond by email but explain that you pay the full price for the 3 jars plus taxes and handling fees but get free shipping! Glad I didn’t have it on auto subscribe
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Patricia,
Thank you for sharing your feedback. We understand how the promotion may have caused confusion, and we appreciate the opportunity to clarify.
The Buy 3, Get 3 Free offer requires purchasing six jars in a single order. Instead of charging full price for three jars and giving the other three for free, the promotional discount is applied evenly across all six jars. This means every jar is billed at the reduced rate — so your total reflects six jars at this lower price, rather than paying the regular $69.95 per jar.
We're also glad to hear that our team was able to respond promptly to your questions and provide additional clarification. We appreciate your feedback regarding how the promotion is presented, and we'll be sure to share your comments with the appropriate team as we continually look for ways to make our offers clearer.
Regarding the subscription, we're pleased you were able to choose the purchase option that best suited your needs.
Kind regards,
Aga
MyHiRelief
Nothing really helped until I tried…
Nothing really helped until I tried this. Just ordered another jar. Thank you.
23 July 2026
Unprompted review
Reply from MyHiRelief
Hi Joy,
Thank you for your 5-star review! We're delighted to hear that Total Relief has made a positive difference for you when other options hadn't.
It means a great deal to know that you've already ordered another jar. Your trust and support are truly appreciated, and we're grateful you took the time to share your experience with us.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Product arrived on time and was as…
Product arrived on time and was as expected. I have only been using it a few days but I already have less leg cramps
20 July 2026
Unprompted review
Reply from MyHiRelief
Hi Linda,
Thank you for your 5-star review! We're delighted to hear that your order arrived on time and that everything met your expectations.
It's wonderful to know that after just a few days of using Total Relief, you've already noticed fewer leg cramps. We appreciate you taking the time to share your experience and hope you continue to enjoy even greater benefits with continued use.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Easy to order and effective
17 July 2026
Unprompted review
Reply from MyHiRelief
Hi Chris,
Thank you for your 4-star review! We're delighted to hear that you found the ordering process easy and that Total Relief has been effective for you.
Your feedback means a great deal to our team, and we're grateful you took the time to share your experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
best cream ever
This cream helps with pain relief like no other. I'm a physical therapist and use it on my clients they absolutely love it. it also helps with sleep. Client that have circulation issues have great result using this cream.
22 July 2026
Unprompted review
Reply from MyHiRelief
Hi Thea,
Thank you for your 5-star review! We're delighted to hear that Total Relief has made such a positive impression on you and that you've found it to be a valuable addition to your routine.
It means a great deal to us that you've chosen to share the product with your clients and that they have been enjoying their experience as well. We truly appreciate you taking the time to share your feedback and your confidence in recommending MyHiRelief to others.
Thank you for choosing MyHiRelief. We wish you and your clients continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
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