GymEquipment.co.uk Reviews 82

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I have bought all my recent gym equipments from this company. The customer service is excellent and the team go a long way to maintaining relationships. Will in particular is impressive in his desire... See more

Rated 5 out of 5 stars

Well deserved 5 stars! Great advice, super smooth from ordering to delivery and installation, a voice at the end of the phone or a phone call straight back to answer any queries.....installation team... See more

Rated 5 out of 5 stars

Excellent customer service and advice. Best prices which remained fixed during lockdown. Inspire FT2 arrived exactly as scheduled. Expertly installed by the UK Inspire Team who were very kind enough t... See more

Rated 5 out of 5 stars

Will and Hilary provide first rate customer service. I ordered a set of weights during the January rush and despite delays they kept me updated with the progress of my order and repeatedly chased the... See more

Company details

  1. Fitness Equipment Store

Written by the company

Specialist providers of gym equipment for home and commercial gyms. Design, supply and installation service. Call us on 01494 952182 for expert help and advice, free quotes and designs for gym equipment from leading brands. We work with Technogym, Life Fitness, Hammer Strength, Jordan Fitness, Hydrow, Physical Company, Spirit Fitness, Sole Fitness, Origin Fitness, Stages Cycles and Schwinn.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

I have bought all my recent gym…

I have bought all my recent gym equipments from this company. The customer service is excellent and the team go a long way to maintaining relationships. Will in particular is impressive in his desire to delight customers. They are my go to suppliers.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Will and Hilary provide first rate customer service. I ordered a set of weights during the January rush and despite delays they kept me updated with the progress of my order and repeatedly chased the supplier. I felt constantly supported by them and was so impressed by how attentive they were. Thanks so much, I will defiently be ordering from gymequipment.co.uk again.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free (for me) shipping to NI

I've had an amazing experience with Gym Equipment. I live in NI and they are one of the few companies who will ship Pilates Reformers here. First Will who talked me through the buying process and furnished me with invoices to secure some funding I had found. Then Hilary who went above and beyond to make sure the customs paperwork was correct and in place for the shipping deadline. She even monitored her emails afterhours to make sure there were no hiccups along the way.
The equipment I purchased arrived on time, in perfect condition, it's sturdy, user friendly and will stand up to the constant use it will receive. And not to forget competitively priced.
Thanks again guys!!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with…

Fantastic experience with Gymequipment.co.uk! The customer service was outstanding – attentive, responsive, and genuinely eager to help at every step. They made sure all my questions were answered promptly, and the attention to detail made the entire process smooth and enjoyable. Highly recommend them for anyone looking for a seamless and supportive shopping experience!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Great company for schools!!

Working with Gym Equipment has been such an easy and organised process. Nothing is too much trouble and as a teacher, having this company to organise, design and supply the equipment is so useful. Really couldn't ask for a better service!

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Russell has been excellent from design to installation - showing good flexibility and response when issues arose. Would definitely recommend.

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service for our FT2 purchase and installation

Gym Equipment have been great to deal with. We bought an FT2 functional trainer from them. Gym Equipment helped find someone local who had one of these bits of equipment so we could try before buying, they also gave us advice on gym layout and altogether have been great to deal with. The FT2 trainer arrived today with the installation team who were really thorough, friendly and efficient, and really helpful on advising how to use the trainer once set up. Note, this is a complex install, it took 2 people 5ish hours to put together. You may find these multigyms available elsewhere for less, but by the time you factor in installation, Gym Equipment are competitive and provide a genuinely great service. Thoroughly recommended!

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Spot on from start to finish

First time using these folk. I randomly found them via google as they stocked the bit of kit I was after…. Happy to say first class throughout. Great proactive comms. The installer that they used was superb, long time since I’ve seen service like it. Turned up early to ensure he could help with delivery and just got on. Great job thank you.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Great range, competitive pricing and top service

Great range and competitive pricing. Really good service and communication from the initial enquiry, through the order process and right through to delivery and installation. Wouldn’t hesitate to use them again and/or recommend them to anyone else. Great job!

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Meticulous and Professional

Meticulous, professional and personal service from a first class company who are fully cognisant of all gym equipment, their brands and their functionality. Thank You so much Gym Equipment.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Great company to deal with.

After shopping around online, GymEquipment were recommended to us by a friend. Not only were we able to buy everything for our new gym from one supplier, which saved so much time, the advice and recommendations were spot on.
We were kept in the loop with items that needed to be ordered and everything was delivered on time.
Also really helped that Russell invited us to their showroom to view and even try the equipment first.
Fantastic company.

8 August 2022
Unprompted review
Rated 5 out of 5 stars

Faultless service from start to finish

It was a challenge to find somewhere with TechnoGym equipment in stock but the exact treadmill I wanted to try was available at GymEquipment - I emailed them and response was great and Russell booked me in for a visit. He was super helpful and his advice was spot on and the whole transaction was super smooth. The treadmill arrived and was installed 48hrs later - faultless service from start to finish - highly recommended.

6 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I recently purchased a treadmill and dealt with Will Broome who I have to say was excellent from start to finish (including organising delivery to the Isle of Man). Thanks Will. Tanya

10 July 2021
Unprompted review
Rated 5 out of 5 stars

Treadmill

I was looking for a treadmill and recently bought a SoleF85 from Gym Equipment in Beaconsfield . Throughout the process Russell was great in giving me advice and assistance about treadmills and helping me generally . I would certainly recommend Russell if you are looking for a treadmill .

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service - pre, during and post purchase.

Great company to deal with. Russell was very helpful when I was seeking advice before buying a Life Fitness IC6. The bike was delivered quickly and on time with free assembly on site. I had a couple of small warranty issues a couple of months later and Russell was very diligent in arranging with Life Fitness to get the repairs and following up to ensure it was done. The IC6 itself is an excellent machine.

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Ian at gymequipment.co.uk has been extremely helpful. I have had a few queries along the way whilst ordering equipment, and the service has been brilliant. Always friendly and professional, and I would definitely recommend. Worked around my needs and timescales, can't thank them enough, very much appreciated!

25 May 2021
Unprompted review

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