Cocoon Estate Agents Reviews 

56
TrustScore 2 out of 5

2.0

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See what reviewers are saying

Rated 1 out of 5 stars

“A truly personal service” is what they say in their website. I say ‘they’ but every time I have called them their answer service bureau picks up the call. I have not once spoken to an actual My Cocoo... See more

Company replied

Rated 5 out of 5 stars

We weren’t looking forward to selling our house in Haslemere, but Melanie was brilliant from the word go. Her knowledge of the local property market and clear-sighted information and advice were inval... See more

Rated 1 out of 5 stars

Not worth the effort or hassle. Much better platforms out there. Avoid if you can. I should have read the reviews before signing up.

Rated 5 out of 5 stars

A quick and easy solution to market your property. Fill out the form with all the property details, write a description, add your photos. Provide some proof of ownership, an energy certificate is als... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Property valuations, local estate agent property sales, property marketing, expert estate agents in Guildford, Kingston, and Haslemere.


Contact info

  • High Street, KT1 1EY, Kingston upon Thames, United Kingdom

  • mycocoon.co.uk

2.0

Poor

TrustScore 2 out of 5

56 reviews

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2.0

All reviews

(56)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

We were well looked after by Ed and the team, who kept us in the loop every step of the way. Highly recommended.

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Professional, efficient and helpful.

I have used Cocoon for the last 3 years. They are helpful, professional and efficient. Any problems are sorted out quickly. I would highly recommend them to any landlord.

12 March 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Honest and reliable, fantastic service. We have used Cocoon Estate Agents for a number of years. All staff are extremely helpful and quick to respond to any issues arising. They are very supportive and can deal with all situations that might arise from a tenancy.

10 March 2020
Unprompted review
Rated 5 out of 5 stars

Top firm

Cocoon went the extra mile to provide a top service throughout the process. Every member of staff made sure that we were progressing timely through all stages. In spite of some difficulties Cocoon never ceased to provide support!

6 March 2020
Unprompted review
Rated 5 out of 5 stars

Highly impressed

Cocoon provided all they promised and more. Highly recommend and sincerely hope that they don't change their personal touch and competitive rates as they grow.

4 March 2020
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, Knowledgeable, Act for you,
Personable not pushy, Driven for the right result. I have never used Cocoon before and they certainly over achieved my expectations! If you looking for agent who puts you first look no further.

3 March 2020
Unprompted review
Rated 5 out of 5 stars

Ed was fantastic

Ed was fantastic, so helpful, likeable and really knowledgeable about the local housing market.

3 March 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent service provided. If you are able to take photos, write a review of your property and are willing to conduct your own viewings this is unbeatable value in my opinion. Edward and team were helpful when I needed advice.

3 March 2020
Unprompted review

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