Found the website very helpful, once you’ve entered the details you receive several links to choose a company to move forward. The slow process of completing has nothing to do with my claim group.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very professional, polite and patient. Made sure I was clear in all information when I questioned. I feel they genuinely look out for your welfare ,only small negative is that it does take time to... See more
Company replied
They have kept me informed about what is happening and what happens next. I am still waiting for the company l had my loan to get back to them but they do review what is happening regularly.
Company replied
My Claim group are working very hard to redeem those overpriced charges from various banks and brokers. 5 Star for their efforts and for keeping clients up to date on matters unfolding
Company replied
Company details
Written by the company
My Claim Group Are A Claims Compensation Specialist. Who work tirelessly to achieve the right outcomes for our clients. Our bespoke technology allows us to identify potential claims immediately and providing you assurance that your case will be dealt with efficiently. Our vision is to be the UK’s first choice for compensation claims, keeping our processes clear and simple for our clients. Getting the right resolutions for all involved.
How can I check if I'm eligible to claim?
Written by the company
- 1. We’re making some updates to our advertising and sign-up processes.
- 2. As part of this, we’ve agreed with the FCA to temporarily pause new customer sign-ups while these updates take place.
- 3. This won’t affect our existing customers. Your claims are still moving forward, and our team is working hard behind the scenes everyday.
Contact info
Unit 8a, Ashbrook Business Park, M22 5LB, Manchester, United Kingdom
- 08007563986
- info@myclaimgroup.co.uk
- myclaimgroup.co.uk
Check to see if you are owed
4.4
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple to understand
30 June 2026
Reply from My Claim Group
Dear Lynne,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Reply from My Claim Group
Hello,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
Yes very good myclaim group very…good fantastic company
Yes very good myclaim group very helpful and keep you informed of every think that goes on.i realy recommend this company they are fantastic to deal with brilliant
30 June 2026
Reply from My Claim Group
Dear Mr Heath,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Being kept up to date with our claim
Being kept up to date with our claim, and the good service we have received via email.
30 June 2026
Reply from My Claim Group
Dear Mr & Mrs P De Garis,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Always keeping me updated
29 June 2026
Reply from My Claim Group
Dear Reggi,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Dedicated to getting my claim is very…
Dedicated to getting my claim is very appreciated
30 June 2026
Reply from My Claim Group
Dear Nicola,
Thank you for taking the time to leave a review. We're happy to hear that you had a positive experience. We're always striving to provide the best possible service, and your feedback is valuable to us.
Claim tefund
Have given this rating as they keep me informed about the claim and any further information on my claim
30 June 2026
Reply from My Claim Group
Dear Mrs Stanger,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
They're keeping me well informed on the…
They're keeping me well informed on the progress of my claim.
Very informative 😃
30 June 2026
Reply from My Claim Group
Dear Mr Kitchen,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
Reply from My Claim Group
Dear Mr Scott,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
They good help me to sign ok
30 June 2026
Reply from My Claim Group
Dear Linda,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Very good customer service and very…
Very good customer service and very helpful
Cannot remember the name of the person that I spoke to but she was very pleasant and helpful in sorting out my situation.
30 June 2026
Unprompted review
Reply from My Claim Group
Dear Winifred,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Regular contact and updates and prompts…
Regular contact and updates and prompts
I am satisfied with their service so far
30 June 2026
Reply from My Claim Group
Dear Mohammad,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
MCG have made everything easy
MCG have made everything easy. I’m kept well informed of every step.
29 June 2026
Reply from My Claim Group
Dear Ange,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Good customer care
I had a worry about an email I received, I was reassured and she explained everything very thoroughly, put my mind at rest.
29 June 2026
Unprompted review
Reply from My Claim Group
Dear Gillie,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Reply from My Claim Group
Dear Mr Price,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Seems to have taken ages to get here…
Seems to have taken ages to get here and if it happens and I get sent ant compensation, then the starting will go up.
27 June 2026
Reply from My Claim Group
Dear Margaret,
Thank you for speaking with us to resolve your concerns. We appreciate you taking the time to leave a review. We take all feedback seriously and are committed to improving our service.
From the submission of the initial…
From the submission of the initial claim, I received advanced informàtion of how it would be administered with a point of contact to consult with if for any reason any difficulties or questions needed clarification. I must admit everything stated in the process has been very straightforward and as helpful that it could be. My wife and I are both elderly have medical long term illness, some of which has no cure and this was taken into consideration and further help proferred if we needed assistance.
We are reasonably organised and have not required that welcome offer which was very considerate and thoughtful. The process that has been created to solve the unexpected damage has been clear and simple to understand who is going to do what service and when. I have covered the damaged area with tarpaulin and heavy securing straps to prevent any water infiltration or seepage which has been successful in preventing any further costings of damage to be considered. The assessor was very thorough and notified us of his visit arranging specifically to avoid any clash with our medical appointments thoughfully. His visit with a building advisor also helped by explaining how the damage could be repaired and a possible time schedule once the claim has been resolved with the very helpful Insurers, who again kept us fully notified how things were progressing, making the problem less stressful for us. Overall the whole thing has been very professionally managed and a credit to all the various people who have been very considerate to us.
Thank you very much.
27 June 2026
Reply from My Claim Group
Dear Mr Fitch,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Told me exactly what I needed to know…
Told me exactly what I needed to know very polite person on the phone first rate
25 June 2026
Unprompted review
Reply from My Claim Group
Hello,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
EFFICIENT AND HELPFUL COMPANY.
The Company is keeping me informed when they have any news for me but don’t overload me with emails. When I ring they are always polite, helpful and friendly.
I feel I can trust them to be honest with me.
25 June 2026
Unprompted review
Reply from My Claim Group
Dear Amanda,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
This company informs you they have…
This company informs you they have contacted previously but the email must be invisable
22 May 2026
Reply from My Claim Group
Dear Anita,
Thank you for speaking with us to resolve your concerns. We appreciate you taking the time to leave a review. We take all feedback seriously and are committed to improving our service.
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