myCaseCovers Reviews 83

My package got lost by AusPost and mycasecovers sent me a new one for free with express shipping. Thank you so much Joanne :)

Do not buy from this company. Two faulty cases sent, bad quality. No chance of refund as apparently I had passed the 3 month qualify (even though the second case I was given was faulty too).

My phone case arrived quickly and the online support was exceptional.

We received the wrong case but Joanne was quick and helpful with sending the new case. Joanne followed up on several occasions to ensure we were satisfied with the case.
I would highly recommend my case covers to anyone looking for a new case.
Excellent customer service!

Thank you thank you thank you. 🥰

I received my phone cover today - Folio Case iPhone 13 Leather Wallet Cover Butterfly Apple iPhone13 - and it is perfect for my phone. The quality is 100%, the leather is soft, and the pattern on the cover suits my personality. I am in love with the colour.
I have in the past found on other brands that often the magnetic clasp is not very strong but the clasp on the cover I purchased is strong and sturdy. Means that the cover does not want to flip open easily.
I love the product so much that I have ordered another different case to have - because I can. ♥️
One happy customer. Thank you again.

Amazing service. I ordered the wrong size iPad case and my case covers went above and beyond to sort out my mistake. Case is excellent quality. Highly recomend

Ckd heaps of stores in Perth for the ipad cover I needed but to no avail.Went on line and found the exact one I needed at mycasecovers.Excellent price Free postage.Ordered and received in very short time.Can only praise this company and would give it a 10/10.wish more companies had this great service.

The product was as advertised and process efficient. But it arrived worse for wear - smashed. Joanna immediately sent a replacement with a big fragile warning for our esteemed postal workers. Perfect result! Thank-you.

I find the way to judge a company is the management of a problem. I made an error with my, new, postal address. Therefore the original order did not arrive. The company sorted the issue and sent a replacement. A generous act considering the fault did not rest with Mycasecovers. I will buy from them in future.

Their customer service team went above and beyond to help me get the product that I ordered. Really great cases. I would buy from them every time.

Ordered to phone covers/cases and one tempered glass screen protector. Supposed to be sent with australia post tracking. It wasn't, and the $12 screen protector turned up shattered like a car windscreen. Not impressed with the phone covers either. Definitely won't be using this company again. Edit, got a refund for damaged item.

the service and support from Joanne was fantastic

The customer service is exceptional. I needed to exchange the phone cover I purchased after I ordered the incorrect size. Many thanks to Joanne who was extremely helpful assisting me. I am very happy with my purchase. Highly recommend this business.

My first order never arrived and these guys sent new covers free of charge. Kudos to them!

Purchased a phone case and protective screen cover for the Samsung Galaxy S10. The case fit perfectly and is in excellent condition. The protective screen cover did arrive in the mail shattered, however after contacting mycasecovers they responded very quickly and mailed a new one, free of charge. Mailing was also quick. I recommend. :)

I had an excellent experience purchasing my phone case, although I ordered the wrong one, the after sales service was amazing. A case officer was assigned and I wish to extend my thanks to Joanne. She provided friendly customer care and nothing was too much trouble. I was kept fully informed every step of the way. I'm thrilled with the phone case quality, the price and wonderful customer service which makes online shopping a breeze. Thank you Joanne and the amazing team at My Case Covers.

I purchased a cover for my iPhone and was impressed by the fast service, delivery and quality of my case.
The Folio Case For iPhone 12 Leather Case Cover Skin Apple iPhone12 6.1", looks stylish in brown and has secure slots for my cards.
While browsing the myCaseCovers web-site I noticed they have a range of products at competitive prices.
I will buy from this service again.

This is very confusing and somehow my review about Caseoz has gone to mycasecovers. My apologies and maybe I order the item I need from myCaseCovers as Caseoz never delivered after payment was made !! Not sure how this happen, I think it defaulted to myCaseCover when a review was requested. Could Caseoz be that evil ?

I had an excellent experience purchasing my phone case, thanks to the amazing team, especially to Joanne. She was incredibly helpful and made sure I received the phone case. Communication was clear, and the delivery was prompt. I'm thrilled with the product and the top-notch service!

I ordered an iPad mini case recently. It arrived promptly and I am extremely happy with it. 3 of the corners have developed a crack. I contacted the company and was immediately responded to by Joanne. She indicated that it was within the warranty period and that a new case would be sent. 3 days later and a replacement case has just arrived. Thank you so much.