mycar Tyre & Auto Reviews 

131,835
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 37,122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's helpfulness and positive attitude. Many appreciate the extraordinary customer care, noting friendly, polite employees who clearly explain details. Reviewers frequently mention reasonable and transparent pricing, feeling they receive great value and timely service. However, some customers noted that specific product outcomes or the quality of work were not always satisfactory. A few reported issues like incorrect diagnoses, damage during service, or missed essential checks. Others mentioned dissatisfaction with certain repairs, such as tyre installations or overlooked mechanical problems, suggesting occasional inconsistencies.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professional, friendly, and helpful... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, friendliness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many customers expressing satisfaction with... See more

Price

Users describe positive interactions with price, often finding them reasonable and competitive. Customers... See more

Product

Customers consistently note ambiguous experiences with product, with some reporting issues such as a thump in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I towed my Merc to MyCar Sunbury with 2 flat tyres after hitting pothole on Calder Freeway driving north. They helped analysing the damage and offered great solutions. They offered one new tyre free a... See more

Rated 5 out of 5 stars

The team was extremely accommodating to fit my vehicle in on very short notice due to an oil leak. They were upfront about costs and were great with providing updates during the process. They were als... See more

Rated 5 out of 5 stars

I've been servicing my car (cars) for more than 10 years at Mycar Cloverdale WA and not to mention, been happy with their professional service and extraordinary customer care. Just as I thought it can... See more

Rated 5 out of 5 stars

I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed... See more



Company details

  1. #3 of 4 best companies in Tire Shop
  2. #1 of 2 best companies in Auto Electrical Service
  3. #1 of 1 best companies in Car Battery Store
  4. #1 of 1 best companies in Car Repair and Maintenance
  5. #3 of 3 best companies in Mechanic
  6. #2 of 2 best companies in Oil Change Service

About mycar Tyre & Auto

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

132K reviews

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4.7

All reviews

(131,835)

35,702 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shoutout to Roadside Assistance

Had to call roadside assistance today as my car wouldn't start. Steve turned up at the time he said and did a test which showed the battery was kaput. As he was removing it, he discovered that one of the terminals were loose, and that may be the problem so he tightened it up and got me to try again. Alas it was apparent that the battery needed replacing. This was done quickly and professionally. When it came to payment, it could not be recieved by his phone, so he rang the office and I spoke to Linda( I think that was her name). The transaction was completed in a professional and friendly manber.
Thanks heaps!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Service review

The staff are very professional. Prompt service and informed me of problems before undertaking them. Value for money. Definitely recommend them.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service and reliable.

Warren is a great mechanic and you can trust him to get your car sorted.

He got my car sorted and always find something to fix before it became an issue.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

The young bloke behind the counter was…

The young bloke behind the counter was organised.
He organised my car to be fitted with tyres in the allocated booking time.
He handled an older gentleman well that was rude and direct insisiting his car be attended to with tyre fitting..

16 June 2026
Rated 5 out of 5 stars

The service Sunnybank Hills MyCar Tyre…

The service Sunnybank Hills MyCar Tyre & Auto provide is fantastic. Staff all very professional, extremely hard working, great attention to detail even when totally under the pump with walk in customers streaming seemingly endlessly through the doors for help. Their friendliness and courtesy to everyone, no matter how large or small or urgent the problem is amazing! And they do a really great job making sure that you fully understand what has been done. So..Great value, convenience, customer service and professional skills. They are really excellent! To top it all off its a very convenient location located in an under cover shopping centre carpark. Its fixed while you shop 😂

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and kind

The team at Mycar Rochedale are so helpful and kind. Thank you for fixing my car and fitting me in on a busy day. I really appreciate it.

16 June 2026
Rated 5 out of 5 stars

After quote from dealer on TPMS repair.

After being quoted by the dealers service department I thought I’d check the price with Mycar as they replaced my tyres 12 months ago and now the TPMS was playing up. The price quoted was less than a quarter of the dealer price. The friendly staff and service was exceptional and I would have no hesitation in recommending them.

25 June 2026
Unprompted review

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