mycar Tyre & Auto - Ballina Reviews 

1,082
TrustScore 5 out of 5

4.9

Ballina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478 Ballina, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The girls at Ballina My Car were exceptional and solution oriented. Thank you so much for your quick response, great customer service and professionalism. It is rare to see such a great, honest and fr... See more

Rated 5 out of 5 stars

I was so impressed with the service provided. This was a very busy garage but every customer was treated professionally and with attention to detail. The receptionist was very knowledgeable and treate... See more

Rated 5 out of 5 stars

The staff at mycar Ballina make the experience personal. They are professional, discuss what they need or want to do in terms that any lay person can understand. Thanks guys as always I am totally s... See more

Rated 5 out of 5 stars

MyCar Ballina has the most amazing crew working there. The mechanics and the counter staff are super helpful, friendly and always give me the best service. I woudl neer go anywhere else!


Company details

  1. #3 of 4 best companies in Tire Shop
  2. #1 of 2 best companies in Auto Electrical Service
  3. #1 of 1 best companies in Car Battery Store
  4. #1 of 1 best companies in Car Repair and Maintenance
  5. #3 of 3 best companies in Mechanic
  6. #2 of 2 best companies in Oil Change Service

About mycar Tyre & Auto - Ballina

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Ballina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478, Ballina, NSW, Australia

  • (02) 9212 8902

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,082)

35,636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional, honest and great staff

The girls at Ballina My Car were exceptional and solution oriented. Thank you so much for your quick response, great customer service and professionalism. It is rare to see such a great, honest and friendly team these days. Thank you so much, Nick and Iva

14 June 2026
Rated 5 out of 5 stars

Impressive Service.

I was so impressed with the service provided. This was a very busy garage but every customer was treated professionally and with attention to detail. The receptionist was very knowledgeable and treated all with dignity and patience. In the economic climate where costs are always questioned she was calm, had a very warm voice and spoke with confidence. She is an asset. I will certainly be spreading by word of mouth the value of my experience at My Car Ballina. Thanks everyone.

17 June 2026
Rated 5 out of 5 stars

Great service

Great service. Communication was fantastic from check in until when the car was completed. Friendly staff and that is why I don't go anywhere else for both my cars.

16 June 2026
Rated 5 out of 5 stars

Great to know warranty works for a flat...

Got a flat over the long weekend... so 8am I was there as they opened and they were happy to fit me in at short notice. Left my keys with them and 2 hours later they had fixed it. And best of all... because I'd purchased my tyres only 9 months before, it was free to fix as they have a 12 month warranty.
Great service. Highly recommend. Thankyou!

9 June 2026
Rated 5 out of 5 stars

Rego & Essential Services Check

I required my car to be scheduled for an essential services check which was to be done in conjunction with a NSW Registration Inspection. The whole process from the booking to the completion of work on the day was very efficient and well managed. The customer service staff involved were Shannon and Mikayla.

4 June 2026

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