I towed my Merc to MyCar Sunbury with 2 flat tyres after hitting pothole on Calder Freeway driving north. They helped analysing the damage and offered great solutions. They offered one new tyre free a... See more
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Company details
- #3 of 4 best companies in Tire Shop
- #1 of 2 best companies in Auto Electrical Service
- #1 of 1 best companies in Car Battery Store
- #1 of 1 best companies in Car Repair and Maintenance
- #3 of 3 best companies in Mechanic
- #2 of 2 best companies in Oil Change Service
About mycar Tyre & Auto
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
PO Box H203, 1215, Australia Square Sydney, Australia
- 13 13 28
- careteam@mycar.com.au
- mycar.com.au
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Very good service
Excellent Service
Came in for a tyre replacement - unfortunately, the tyre didn't arrive on time as planned. The team handled it brilliantly with early communication and regular updates.
The team was warm, friendly, and professional from start to finish. Excellent customer service and a great experience overall.
Highly recommended!
Excellent service and perfect wheel alignment
Had my tyres replaced and a wheel alignment done. The alignment was spot on, and the car drives perfectly now. The receptionist was very friendly and provided excellent customer service. Highly
The service was unbelievable they look…
The service was unbelievable they look after my ute well
How easy it was to understand…
How easy it was to understand everything they did for the car and how wonderful the staff was. Shout out to Zed for customer service. Thank you
Reliable and friendly service
Lachie and his staff were very helpful…
Lachie and his staff were very helpful when we arrived with screw in front tyre of our tow vehicle heading to Mildura. Lachie got the staff to rearrange the other cars waiting for service so we could park with the caravan still attached and have our repair done. After removing the wheel and finding screw had done no damage they sent us on our way without charge. Very impressed with their super quick service and honesty.
Lives up to its name: Basic Servicing
The basic service was great overall. However, when booking the Essential Plus service, I had included a note asking if the condition of the timing chain could be checked.
Unfortunately, this wasn't mentioned during the service, so I'm not sure if the note was seen. For a $300 service, I was hoping this request would at least be discussed. I would have been happy to pay any additional cost if a separate inspection was required.
It's not a major issue, but I just wanted to provide some feedback and suggest checking the additional notes on bookings, as customers may include important requests there.
Thanks for your help.
On time and no fuss replacement of 4…
On time and no fuss replacement of 4 tyres on my Mercedes.
They slotted me in without an …
They slotted me in without an appointment because I needed a new Battery ASAP. Adam and the Staff are just so very friendly and helpful. Seven Hills.
May use AI-assist with repliesRead more
Waiting for refund
It’s not so much the car service. I paid for service, and am waiting over 2 weeks for a refund of work that was not performed on my car. I’ve called, emailed and gone in person but it seems nothing is being done about it.

Reply from mycar Tyre & Auto
Great price & work always done to very…
Great price & work always done to very high standards
Thank you
Thank you
Very friendly & experienced team,
Fixed my car
No probs
I’ve been taking my car here for around…
I’ve been taking my car here for around 10 years through all the changes. This company is reliable and honest, They don’t rip you off and the staff are always diplomatic and polite.
Don’t trust the tyre suggestions on the website even if you use your rego
I selected the tyres recommended on their website for my car (by the cars rego) and went to get them fitted. However, they were the wrong size. The staff then blamed me for the mistake, insisting it was my fault for choosing the wrong tyres. This was completely unacceptable and unhelpful. Definitely won’t be returning.
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