MyOrigines Reviews 

188,752
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Genuine product at an excellent price, clear info provided when buying from Europe so no concerns about unexpected bills on arrival. Couldn't be happier and will definitely buy again. The little perfu... See more

Rated 5 out of 5 stars

Second order from them and I'm very satisfied with the service overall. Some products are much cheaper than UK rip-off Britain prices. Huge variety and this time around, I was super happy to have... See more

Rated 3 out of 5 stars

Easy to use website. Good product prices and choice. But insistence of using Royal Mail with a signature instead of tracked led to a delivery timeline of 9 days past the due date and the only resolut... See more

Company replied

Rated 5 out of 5 stars

Very happy with the goods I purchase from MyOrigines. I make an order every month or two and the goods are dispatched quickly, arrive quite quickly and everything is packed perfectly. I would recommen... See more

Company details

  1. Perfume Store
  2. Beauty Products Vending Machine
  3. Skin Care Products Vending Machine

About MyOrigines

Written by the company

MyOrigines, la sélection des plus belles marques beauté.
Parfum, soin, maquillage, capillaire.

Depuis plus de dix ans, my-origines.com est ce point de rencontre unique de marques beauté iconiques et plus confidentielles : plus de 400 marques et 35 000 références.
Passionnés par la beauté, nous vous faisons vivre l’expérience d’une beauté experte à prix juste.
My-origines.com assure une livraison dans près de 26 pays en Europe, soit, pour plus d’un million de clients.

MyOrigines

Written by the company

Notre service client à votre écoute 💌
Du lundi au samedi de 8h à 18h, par téléphone au N° Cristal 0969 321 310
Notre engagement
Cette expertise que nous vous offrons au quotidien, nous a permis de gagner la confiance des plus grandes marques qui nous suivent et nous soutiennent depuis nos débuts. Grâce à une collaboration rigoureuse de nos équipes, nous sommes à même de vous proposer ces attentions particulières qui transforment votre expérience beauté en moments privilégiés : offres personnalisées, rendez-vous d’exception avec nos partenaires beauté, doses d’essais rigoureusement sélectionnées.

Livraison offerte dès 49€

Paiement sécurisé


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

189K reviews

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4.5

All reviews

(188,752)

24,863 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and efficient service

I ordered products from MyOrigines and they were dispatched and arrived very quickly, well packaged and as described.
I was kept informed of the parcel journey at every stage which was very helpful.
I will be ordering again soon.

16 June 2026
Rated 5 out of 5 stars

Fantastic prices!!

After falling in love with a Jean Paul Gaultier perfume, I managed to find it on the My Origines website a lot cheaper than it was in the shops. Highly recommend this company and will definitely use again A+++

13 June 2026
Unprompted review
Rated 5 out of 5 stars

If you are someone who wants your items…

If you are someone who wants your items immediately then this is not for you. However if you are prepared to wait 1-2 weeks for delivery then you can get excellent products and prices from here. Personally I have never experienced any problems with the company and have used them multiple times and will continue to do so.

31 May 2026
Rated 4 out of 5 stars

SVR Products

Good prices. Hoods well packaged. Delivery very slow.

14 June 2026
MyOrigines logo

Reply from MyOrigines

Hello,

Thank you for your feedback.

We are glad to hear that you appreciated our prices and that your goods were well packaged. However, we are sorry that the delivery took longer than expected.

We understand that slow delivery can be disappointing, and we will share your feedback with our logistics partners to help improve this point.

Thank you for your trust, and we hope to offer you an even better experience next time.

Kind regards,

The MyOrigines Team

Rated 1 out of 5 stars

Very bad experince in my online entire…

Very bad experince in my online journey
with origins. I ordered one month ago. Still did not received the order. Waiting and waiting. The order goes back all the time without information. I will never ever try to order from this site. No trustable, No timetable.

14 June 2026
MyOrigines logo

Reply from MyOrigines

Hello,

We sincerely apologize for the inconvenience you have experienced and fully understand your frustration regarding the delay in receiving your order.

Please be assured that an investigation has been opened with the carrier to determine what happened to your parcel. We are currently awaiting their response and will get back to you as soon as possible as soon as we receive further information.

We are truly sorry that your experience did not meet your expectations and appreciate your patience while this investigation is ongoing.

Should you need any further assistance, our customer service team remains available at info@my-origines.com or by phone at 02 00 97 00 15 (Monday to Saturday, 8am to 6pm).

Kind regards,

The MyOrigines Team

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