Muve Reviews 

12,370
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,885 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for providing exceptional support and keeping buyers fully updated throughout every single step of the journey. Consumers deeply appreciate the efficient service, remarkably quick response times, and clear guidance, which make property purchases wonderfully smooth and stress-free. However, some people mentioned significant difficulties with communication and noted that reaching their assigned case handlers could sometimes be extremely slow and frustrating. Some reviewers also experienced unexpected delays, extra costs, and a lack of proactive updates, which negatively affected their overall transaction experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional and helpful approach... See more

Service

Users describe positive interactions with service, highlighting efficient communication and quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive and helpful... See more

Response time

Consumers find response time to be positive, highlighting speedy service and regular updates throughout the... See more

User experience

Clients share positive opinions on user experience, highlighting that the whole process is professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently completed our move using Muve Conveyancing’s LiteSpeed service, taking just 9 weeks from start to finish. Reon & Mahiru were brilliant throughout the entire process, super friendly, incred... See more

Company replied

Rated 5 out of 5 stars

I am truly grateful that I found Muve. They were really supportive and was only a phonecall away. Tuan my account manager helped me a lot to clarify my confusions he was an angel, Debrah my conveyance... See more

Company replied

Rated 5 out of 5 stars

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We we... See more

Company replied

Rated 5 out of 5 stars

The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole pro... See more

Company replied


Company details

  1. Conveyancer

About Muve

Written by the company

At Muve, we’re transforming the home-moving experience by eliminating the legal black hole that causes delays and uncertainty.

Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.

Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.

We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.6

All reviews

(12,370)

2,742 reviews in the last 12 months

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Rated 5 out of 5 stars

Dinashi and Rashida

I have just moved into my new home. Rashida and Dinashi were exceptional. They were very informative keeping me updated every step on the way and promptly answering any questions I had. The quote was accurate aswell. I would definately recommend.

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Linda,

Thank you for your lovely review.

Congratulations on moving into your new home! We're delighted to hear that Rashida and Dinashi played such an important role in making your experience a positive one. Keeping clients informed and responding promptly to questions is something we take great pride in, so it's wonderful to know that you felt supported every step of the way.

We're also pleased that our quotation was clear and accurate from the outset. Thank you for your recommendation and for choosing Muve to assist with your purchase.

We wish you all the very best as you settle into your new home!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I found Muve to be a great company

I found Muve to be a great company to deal with, from start to finish. Noor Abraar was a big asset, having a dedicated Account Manager made communication and the whole process much smoother. Malin Kaushika was an efficient Conveyancer and able to resolve all issues along the way. I felt that I always had a point of contact and I was well informed about the progress of my house purchase.
The fixed fees were very competitive and honoured.

14 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Susan,

Thank you for your fantastic review!

We're delighted to hear that you had such a positive experience with Muve from start to finish. It's wonderful to know that Noor provided the dedicated support and communication that helped make the process smoother, while Malin worked efficiently to address matters and keep your purchase progressing.

We're also pleased that you felt well informed throughout and that our competitive fixed-fee service met your expectations. Your feedback means a great deal to us, and we'll be sure to share your kind words with both Noor and Malin.

Thank you for choosing Muve!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Buying my home through the Right to Buy

Buying my home through the Right to Buy scheme felt like a big step, but Muve Conveyancing handled the legal side well and kept the process on track.
​The communication was reliable throughout, and I was given regular updates on my case so I always knew where things stood. A special thanks to Noor and Danver for their help and prompt responses along the way. I’m really pleased to have completed on my home and would happily recommend Muve’s services.

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Yousaf,

Thank you for your kind review.

We're delighted to hear that your Right to Buy purchase went smoothly and that Noor and Danver were able to support you throughout the process. Keeping our clients informed and providing timely updates is something we take great pride in, so it's wonderful to know this made a difference to your experience.

Congratulations on your new home, and thank you for your recommendation.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Had an amazing experience with Muve

Had an amazing experience with Muve. The account manager (Dinashi) and Solicitor (Amreek) were very helpful in the whole process. Must recommended.

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Client,

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that Shalini and Zimana made such a positive impact on your property purchase journey. Knowing that you found them professional, approachable, and consistently available whenever you needed support is fantastic feedback for the team.

It's especially rewarding to hear that their communication and dedication helped turn what can often be a stressful process into a smooth and straightforward experience.

Your recommendation means a great deal to us.

Wishing you all the best as you settle into your new home!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

We had a great experience with Muve…

We had a great experience with Muve throughout our house purchase. A big thank you to Keith (Conveyancer) and Gautham (Account Manager) for their professionalism, support and clear communication throughout the process.

They were always helpful, responsive and kept us updated, making the whole process much easier for us. We really appreciate all their hard work and would definitely recommend them and Muve to others.We had a great experience with Muve throughout our house purchase. A big thank you to Keith (Conveyancer) and Gautham (Account Manager) for their professionalism, support and clear communication throughout the process.

They were always helpful, responsive and kept us updated, making the whole process much easier for us. We really appreciate all their hard work and would definitely recommend them and Muve to others.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Amir,

Thank you for your wonderful feedback!

We're so pleased to hear that Keith and Gautham helped make your house purchase a positive experience. Buying a home is an important milestone, and it's great to know that their professionalism, responsiveness, and commitment to keeping you informed helped make the process easier every step of the way.

Thank you for recommending Muve. We wish you many happy years in your new home, and should you ever need our assistance again, we would be delighted to help.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Muve in May, House in August!

Started using Muve in May, I believe and straight after I asked for a quote, was emailed and then called a few days later. Muve explained my quote and asked if I wanted the express option 8-10 weeks or the normal 12 weeks. I chose the latter. All the way through they explained and gave me a summary of what had been done, what they were doing and what the seller+solicitors were doing. Then I got my own Accounts Manager: Sharan Prabakaran. Who carried the weekly emails, explained everything including my questions in detail and professionally. I was then introduced to Tirani who also told me what needed to be done and what was being done in the background, mentioning anything that I needed to complete before another section was complete. Very professional from the both of these two employees of Muve. With what I paid, I was surprised at what I got and would highly recommend using Muve for buying/selling property. If any of my family or friends wish to Muve/Buy/Sell, I will be emailing Sharan Prabakaran, my accounts manager in order for them to get the best service abd care that I received as a First Time Buyer.

Thanks to Muve, Sharan Prabakaran & Tirani for their professionalism and expertise in allowing me to own my first home.

Cheers guys.

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Daniel,

Thank you for taking the time to leave such a detailed review.

We're absolutely delighted to hear that you had such a positive experience as a first-time buyer. Purchasing a home is a significant milestone, and it's wonderful to know that the guidance, communication, and support provided throughout the process helped make your journey a smooth and informed one.

We're especially pleased to hear your recognition of Sharan and Tirani. Keeping clients updated, answering questions thoroughly, and ensuring each stage of the transaction is clearly understood are all key priorities for us, so it's fantastic to know their professionalism and dedication made such a positive impact on your experience.

Your recommendation means a great deal to us, and we're honoured that you would confidently refer your family and friends to Muve.

Congratulations on purchasing your first home. We wish you many happy years ahead!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I’ve had the most amazing experience…

I’ve had the most amazing experience with Mohamed Rashid. I am a mortgage adviser so i deal with solicitors a lot and many of which have been terrible however Mohamed has been absolutely exceptional. I can’t wait to recommend him to everyone for truly top class service. At times I forgot the stresses of buying a house as he made everything so easy and corresponded with me throughout the entire process ensuring I was kept fully updated. He is such a kind and thoughtful man and I’m very grateful to have had him dealing with my case.
I would also like to thank Aiyash for being great in dealing with the case too whenever he was involved. I will definitely be recommending that my clients use Mohamed Rashid for their purchases in future.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Emily,

Thank you for taking the time to leave such a fantastic review.

It's especially rewarding to receive feedback from a mortgage adviser, and we're thrilled to hear that Mohamed Rashid provided such an exceptional experience throughout your purchase. His dedication to keeping clients informed and making the process as smooth as possible is something we value highly, so it's wonderful to know this made such a positive impact.

We're also pleased to hear that Aiyash was able to support you along the way. Thank you for your recommendation and for your confidence in recommending Mohamed to your clients.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

As a Mortgage Adviser I have a pleasure…

As a Mortgage Adviser I have a pleasure to work with Muve on the daily basis . I just wanted to take this opportunity to share a positive feedback and say a big thank You for the very efficient service I have received from Muve over the last few months.

In particular , I would like to highlight one name - Tiyasha and the fanstastic work she has been doing on my client's cases .She is incredibly efficient and proactive, provides regular updates and keeps the cases moving forward at a great pace. You can genuinely see that things are constantly progressing when she is handling a case! Communication is excellent and I always feel fully up to date with where everything stands.
Most importantly, my clients have been extremely happy with the service they have received, which of course makes me very happy too.

Thank you again for the great service and support from the team — it is very much appreciated.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Marta,

Thank you for taking the time to share such thoughtful feedback.

It’s especially rewarding to receive recognition from a Mortgage Adviser who works with us regularly and has firsthand experience of our service and processes.

We're delighted to hear that Tiyasha has made such a positive impression through her efficiency, proactive approach, and commitment to keeping cases progressing smoothly.

Your kind words will certainly be shared with Tiyasha and the wider team, who will be thrilled to know their hard work and dedication have been recognised.

Thank you again for your continued trust and support. We truly value our relationship with you and look forward to working together on many more successful cases in the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Our agents Rajitha and Udantha were…

Our agents Rajitha and Udantha were very helpful in the process and everything moved very swiftly. We'd highly recommend Muve to anyone who wants a smooth process.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Ioana,

Thank you for your fantastic review!

We're delighted to hear that Rajitha and Udantha were able to make your experience a smooth and efficient one. Providing clear support and keeping matters progressing swiftly is something we strive for, so it's fantastic to know this was reflected throughout your transaction.

Thank you for your recommendation and for placing your trust in Muve. We wish you all the very best!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I had an excellent experience with the…

I had an excellent experience with the conveyancing team, specifically Sharmila and Rukshana. Throughout the entire process, they provided outstanding service and maintained exceptionally clear, transparent communication. They kept me fully informed at every stage, answered all my questions promptly, and handled everything with the utmost professionalism. Their efficiency and dedication made what is typically a stressful process feel smooth and straightforward. I highly recommend their conveyancing services to anyone looking for a reliable and supportive team.

28 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Hussain,

Thank you for taking the time to share such a detailed review.

We're thrilled to hear that Sharmila and Rukshana delivered the high level of service and communication that helped make your conveyancing journey a positive one. We understand that buying or selling a property can often feel overwhelming, so it's fantastic to know that their professionalism, responsiveness, and commitment to keeping you informed helped make the process feel smooth and straightforward.

Your kind recognition of their dedication and support is greatly appreciated, and we'll be sure to pass your feedback on to both Sharmila and Rukshana. Thank you for your recommendation and for trusting Muve with your transaction.

We wish you all the very best for the future, and should you choose to use our services again, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Excellent communication

We just completed the purchase of our first house in Cardiff with Muve. We are so thankful to the conveyancers (Nethra & team). From the beginning, communication was paramount (via apps, emails & phone calls). They kept us updated on every step & supported us very well, including sticking with our completion date. Moreover, the fees were transparent and easily outlined (no hidden costs). We would definitely recommend them! Thanks, Fred & Tee.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Fred and Tee,

Thank you for your wonderful review!

We're delighted to hear that your first home-buying journey was such a positive experience. Purchasing your first property is a significant milestone, and it's fantastic to know that Nethra and the team were able to provide the communication, support, and guidance needed every step of the way.

We're especially pleased that you found the updates clear and consistent, and that the transaction progressed smoothly through to your planned completion date. It's also wonderful to hear that our transparent pricing gave you confidence throughout the process.

Thank you for your recommendation and for placing your trust in Muve. We wish you both every happiness as you settle into your new home and begin this exciting new chapter.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Excellent service

I've just sold my property with Muve. My Conveyencer was Khadeeja Shama and Migdhad Ali as the Account Manager - both have done a fantastic job. I cannot thank them enough for their hard work and efficient service. They always kept me updated every week if not more. I would 100% recommend them to anyone who's looking for conveyancing - their service is first class without a doubt!
Thank you Khadeeja and Migdhad for your excellent service!

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Julie,

Thank you for your fantastic review.

We're delighted to hear that you had such a positive experience with your property sale. It's wonderful to know that Khadeeja and Migdhad delivered the level of service, communication, and support that helped make the process a smooth one from start to finish.

Keeping our clients informed is a key priority, so we're especially pleased that the regular updates gave you confidence throughout the transaction. Your kind words and recommendation mean a great deal to us, and we'll be sure to share your feedback with both Khadeeja and Migdhad.

Thank you for choosing Muve. We wish you all the very best for the future, and should you choose to use our services again, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Second time

We have used Muve twice now.

Each time, the conveyancers have been extremely pleasant, communicative, professional and were looking out for us.

The only issue during the second time, our emails and possibly calls were not responded to for about 2 weeks or so due to IT issues and there was a shuffle of case manager and conveyancer. However, following the change, Desh our conveyancer who completed the sale of our house was extremely quick to reply to our queries and gave us regular feedback about the progression. He was extremely understanding of our situation. I am glad it was Desh who helped us cross this stressful time.

Based on our experience, definitely recommend Muve.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Siva,

Thank you for your continued trust in Muve and for choosing us for a second time!

We're delighted to hear that you found the team professional, communicative, and supportive throughout your transactions. Whilst we're sorry to learn that you experienced some disruption during your recent matter due to IT issues and changes within the team, we're pleased that Desh was able to step in, provide regular updates, and support you through what can often be a stressful process.

We'll be sure to share your kind feedback with Desh. Thank you for your recommendation, and we wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Purchasing property

Myself, my husband and daughter were together, purchasing our first property.
The team took us through the process step by step, always explaining everything clearly and offering all the necessary support that we needed right through to the end. Thank you very much for the excellent service you provided.

28 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Juliana,

Thank you for your kind review.

We're honoured to have been part of your family's first home-buying journey. It's wonderful to hear that the team was able to provide clear guidance, support, and reassurance throughout the process, helping you navigate each stage with confidence.

Moments like these are incredibly special, and we're delighted that your experience with Muve was a positive one from start to finish. We truly appreciate your trust in us and your lovely feedback.

We wish you, your husband, and daughter all the very best as you begin this exciting new chapter in your new home. Should you choose to use our services again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Muve were brilliant

Muve were brilliant. Especially my manager Reon and Daphne my conveyancer. I I used them as I was buying a house. It was quick from start to finish. I was kept updated and never had to chase things. There was no hassle from start to finish. Would recommend and I will be using them again as I’m selling a flat.

11 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Charlie,

Thank you for your wonderful review.

We're delighted to hear that your house purchase was such a positive experience. It's fantastic to know that Reon and Daphne kept you well informed throughout, ensuring everything progressed smoothly and efficiently without the need for you to chase updates.

We'll be sure to pass on your kind words to them both. Thank you for your recommendation and for placing your trust in Muve. We look forward to assisting you again with the sale of your flat and wish you all the very best in the meantime.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Would highly recommend have used twice now

We used Muve when we sold our shared ownership flat 3 years ago and we could not fault the service.

We have also used them again recently to buy a maisonette, which was a complicated property involving a lease extension. Muve got everything completed with in the time frame smoothly and efficiently.

Also a very polite professional team who kept us updated regularly.

Would highly recommend

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Kyrstie,

Thank you for your wonderful review and for choosing Muve once again.

We're delighted to hear that your recent purchase was another positive experience, particularly given the additional complexities involved with the lease extension. It's fantastic to know that the team was able to guide the transaction through to completion smoothly and within your desired timeframe.

We truly appreciate your continued trust in Muve and are pleased that our regular communication and professional service met your expectations. Your recommendation means a great deal to us.

We wish you all the very best in your new maisonette, and should you choose to use our services again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I was helping my son to buy his first…

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We were kept updated both by email and weekly phone calls on the progress and ant issues that were occurring. The whole Muve team were superb. I can't recommend them highly enough

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Denis,

Thank you for your kind review!

We’re delighted to hear that Kevin Assauw and Udantha Amarakoon helped make your son's first home purchase a smooth and reassuring experience.

It's wonderful to know that their regular updates, weekly phone calls, and clear communication kept you informed throughout the process.

We truly appreciate your recommendation, and we wish you all the very best!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Great service received from start to…

Great service received from start to finish, we are so grateful.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Edem,

Thank you for your kind review!

We're pleased to hear that you had a great experience with us from start to finish. Your feedback means a lot to the team, and we're grateful that you chose Muve to assist with your transaction.

Thank you for taking the time to share your experience, and we wish you all the best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Charithma is an amazing convenyancer

I had the pleasure of working with Charithma and Krisnath who handled my case with utmost care. Even through some hurdles i was always kept in the loop and the team really did their best to expedite things on my behalf. I would thoroughly recommend them. Fantastic work and service.

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Jacyra,

Thank your lovely feedback!

We're pleased to hear that Charithma and Krishanth provided you with attentive support throughout your transaction.

We appreciate your recognition of their efforts to keep you informed and help navigate the challenges that arose along the way. It's great to know that their communication and commitment to progressing your case made a positive difference to your experience.

Thank you for your recommendation and for choosing Muve. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I could not be happier with the service…

I could not be happier with the service I received from Muve, especially from Adisha. As a first time property buyer I was slightly overwhelmed but Adisha guided me through every step, made sure all my enquiries were answered and made sure I understood everything that was happening by giving me weekly phone calls/ emails updating me. Thanks to Adisha, instead of staying overwhelmed like I was at the beginning, buying my first property was a smooth and stress-free experience. I highly recommend the Muve team!

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Emily,

Thank you for sharing your experience!

We're delighted to hear that Adisha was able to provide the support and guidance you needed throughout your first property purchase.

Buying your first home can feel overwhelming, so it's wonderful to know that the regular updates, clear communication, and reassurance helped make the process smoother and easier to navigate. We're pleased that all of your questions were answered and that you felt supported at every stage.

Congratulations on your first property, and thank you for your kind recommendation. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

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