Muve Reviews 

12,377
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,885 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for providing exceptional support and keeping buyers fully updated throughout every single step of the journey. Consumers deeply appreciate the efficient service, remarkably quick response times, and clear guidance, which make property purchases wonderfully smooth and stress-free. However, some people mentioned significant difficulties with communication and noted that reaching their assigned case handlers could sometimes be extremely slow and frustrating. Some reviewers also experienced unexpected delays, extra costs, and a lack of proactive updates, which negatively affected their overall transaction experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional and helpful approach... See more

Service

Users describe positive interactions with service, highlighting efficient communication and quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive and helpful... See more

Response time

Consumers find response time to be positive, highlighting speedy service and regular updates throughout the... See more

User experience

Clients share positive opinions on user experience, highlighting that the whole process is professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently completed our move using Muve Conveyancing’s LiteSpeed service, taking just 9 weeks from start to finish. Reon & Mahiru were brilliant throughout the entire process, super friendly, incred... See more

Company replied

Rated 5 out of 5 stars

I am truly grateful that I found Muve. They were really supportive and was only a phonecall away. Tuan my account manager helped me a lot to clarify my confusions he was an angel, Debrah my conveyance... See more

Company replied

Rated 5 out of 5 stars

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We we... See more

Company replied

Rated 5 out of 5 stars

The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole pro... See more

Company replied


Company details

  1. Conveyancer

About Muve

Written by the company

At Muve, we’re transforming the home-moving experience by eliminating the legal black hole that causes delays and uncertainty.

Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.

Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.

We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.6

All reviews

(12,377)

2,753 reviews in the last 12 months

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Rated 5 out of 5 stars

Muve were brilliant

Muve were brilliant. Especially my manager Reon and Daphne my conveyancer. I I used them as I was buying a house. It was quick from start to finish. I was kept updated and never had to chase things. There was no hassle from start to finish. Would recommend and I will be using them again as I’m selling a flat.

11 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Charlie,

Thank you for your wonderful review.

We're delighted to hear that your house purchase was such a positive experience. It's fantastic to know that Reon and Daphne kept you well informed throughout, ensuring everything progressed smoothly and efficiently without the need for you to chase updates.

We'll be sure to pass on your kind words to them both. Thank you for your recommendation and for placing your trust in Muve. We look forward to assisting you again with the sale of your flat and wish you all the very best in the meantime.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Would highly recommend have used twice now

We used Muve when we sold our shared ownership flat 3 years ago and we could not fault the service.

We have also used them again recently to buy a maisonette, which was a complicated property involving a lease extension. Muve got everything completed with in the time frame smoothly and efficiently.

Also a very polite professional team who kept us updated regularly.

Would highly recommend

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Kyrstie,

Thank you for your wonderful review and for choosing Muve once again.

We're delighted to hear that your recent purchase was another positive experience, particularly given the additional complexities involved with the lease extension. It's fantastic to know that the team was able to guide the transaction through to completion smoothly and within your desired timeframe.

We truly appreciate your continued trust in Muve and are pleased that our regular communication and professional service met your expectations. Your recommendation means a great deal to us.

We wish you all the very best in your new maisonette, and should you choose to use our services again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I was helping my son to buy his first…

I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We were kept updated both by email and weekly phone calls on the progress and ant issues that were occurring. The whole Muve team were superb. I can't recommend them highly enough

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Denis,

Thank you for your kind review!

We’re delighted to hear that Kevin Assauw and Udantha Amarakoon helped make your son's first home purchase a smooth and reassuring experience.

It's wonderful to know that their regular updates, weekly phone calls, and clear communication kept you informed throughout the process.

We truly appreciate your recommendation, and we wish you all the very best!

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Great service received from start to…

Great service received from start to finish, we are so grateful.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Edem,

Thank you for your kind review!

We're pleased to hear that you had a great experience with us from start to finish. Your feedback means a lot to the team, and we're grateful that you chose Muve to assist with your transaction.

Thank you for taking the time to share your experience, and we wish you all the best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Charithma is an amazing convenyancer

I had the pleasure of working with Charithma and Krisnath who handled my case with utmost care. Even through some hurdles i was always kept in the loop and the team really did their best to expedite things on my behalf. I would thoroughly recommend them. Fantastic work and service.

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Jacyra,

Thank your lovely feedback!

We're pleased to hear that Charithma and Krishanth provided you with attentive support throughout your transaction.

We appreciate your recognition of their efforts to keep you informed and help navigate the challenges that arose along the way. It's great to know that their communication and commitment to progressing your case made a positive difference to your experience.

Thank you for your recommendation and for choosing Muve. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I could not be happier with the service…

I could not be happier with the service I received from Muve, especially from Adisha. As a first time property buyer I was slightly overwhelmed but Adisha guided me through every step, made sure all my enquiries were answered and made sure I understood everything that was happening by giving me weekly phone calls/ emails updating me. Thanks to Adisha, instead of staying overwhelmed like I was at the beginning, buying my first property was a smooth and stress-free experience. I highly recommend the Muve team!

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Emily,

Thank you for sharing your experience!

We're delighted to hear that Adisha was able to provide the support and guidance you needed throughout your first property purchase.

Buying your first home can feel overwhelming, so it's wonderful to know that the regular updates, clear communication, and reassurance helped make the process smoother and easier to navigate. We're pleased that all of your questions were answered and that you felt supported at every stage.

Congratulations on your first property, and thank you for your kind recommendation. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Outstanding, quick, and professional service

I recently worked with Muve for my property purchase, and the experience was outstanding from start to finish. Their service was quick, professional, and incredibly efficient — they managed to complete everything within 8 weeks, compared to the traditional 12-16 weeks it usually takes.

A special mention to Kevin and Daphne, who were fantastic throughout the process. Communication was excellent — they responded to my emails promptly, and I received a call every week with a clear progress update, which gave me real peace of mind during what can otherwise be a stressful process.

I couldn't have asked for better support. Highly recommend Muve, and especially Kevin and Daphne, to anyone looking for a reliable and professional solicitor.

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Joshi,

Thank you for taking the time to share your experience and for choosing Muve for your property purchase.

We're delighted to hear that you found the process quick, professional, and efficient, and that your transaction was completed within such a positive timeframe. Buying a property can be a significant milestone, so it's wonderful to know that the regular updates and clear communication helped provide reassurance throughout.

Thank you for your recommendation. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Positive experience with Muve

We have had a pleasant experience with Muve. The house buying process is stressful and overwhelming but Naduni and Sumaiya were consistent in their communication, support etc.
Thank you for the help during this time.

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Sana,

Thank you for taking the time to leave a lovely review!

We're pleased to hear that Naduni and Sumaiya provided consistent communication and support throughout your house purchase. We understand that the home-buying process can feel stressful and overwhelming at times, so it's great to know that their assistance helped make the journey a more positive one.

Thank you for choosing Muve, and we wish you all the best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

10/10 super fast and always contactable

10/10 super fast and always contactable

10 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Grace,

Thank you for your review!

We're delighted to hear that you found the service fast and that the team was always available when needed. We really appreciate your feedback and are pleased we could support you throughout your transaction.

Thank you for choosing Muve.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Charithma and Dinashi were exceptional

Charithma and Dinashi were exceptional. Questions and concerns were addressed within hours at the most. Great commuication. Would recommend for sure.

24 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Nick,

Thank you for taking the time to leave a review!

We're delighted to hear that Charithma and Dinashi provided such responsive support throughout your transaction. It's great to know that your questions and concerns were addressed promptly and that you were happy with the communication you received.

Thank you for your recommendation and for choosing Muve.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I was lucky enough to have Nadvi and…

I was lucky enough to have Nadvi and Nethmii, talking me through my legal property transfer and were able to answer all of my questions and reassure me at every stage. Mine was a complicated case with multiple title transfers, but it was all sorted for me by these two. Many thanks. Neil

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Neil,

Thank you for taking the time to share your experience!

We're pleased to hear that Nadvi and Nethmii were able to guide you through your property transfer, answer your questions, and provide reassurance throughout the process. We appreciate that your case involved multiple title transfers, and we're glad they could help see everything through to a successful outcome.

Thank you for your kind words and for choosing Muve.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Overall, a great experience and value for money

House purchases are known to be stressful, and mine was no different.
However, both Muniwara Sooriyabandara and Keith Peterson were amazing in helping me complete my purchase on my preferred date. There were some ups and downs along the way, including delays from the seller’s conveyancer. I had explained that I needed to complete by the end of the month due to my rental arrangements, and Keith and Muni managed to get everything completed by the 21st, a week ahead of schedule. I was delighted with the outcome, although the uncertainty beforehand was extremely stressful as my move had already been planned.
To keep this date, I ended up paying Muve’s expedite fee, as I was told that the seller’s conveyancer wasn’t ready to exchange on the Friday but ended up being able to exchange just two working days later, the following Tuesday, leaving less than the usual five working days between exchange and completion. I wasn’t particularly happy about having to pay this and will never know whether it was genuinely unavoidable or whether there was an element of upselling involved. That said, the overall conveyancing costs remained competitive, and being able to complete on my preferred date was ultimately worth it.
Throughout the process, Muni and Keith were professional, friendly and helpful. They kept me informed with regular phone calls or emails and were always available to explain what was happening. Overall, I was very happy with their service and, looking back, I would use Muve for conveyancing again.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Gaby,

Thank you for taking the time to share your experience.

We're pleased to hear that Muniwara and Keith supported you through what was a complex and understandably stressful property purchase. It's great to know they kept you informed throughout, answered your questions, and helped achieve your preferred completion date despite the delays encountered along the way.

We also appreciate your honest feedback regarding the expedite fee and are glad that, overall, you felt the service and communication provided by the team helped you reach a successful outcome.

Thank you for choosing Muve, and we wish you all the best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 4 out of 5 stars

We used Muve for our recent property…

We recently used Muve for our property purchase, with Vevin and Adheebha handling our conveyancing. Buying a house is inherently stressful, but they did a great job keeping the legal side of things as straightforward as possible. While we experienced a couple of minor hiccups, which is to be expected with any property transaction, the team handled everything professionally and ensured a successful completion. Overall, Muve provided solid service and great value for money

11 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Temi,

Thank you for taking the time to share your experience and for choosing Muve to assist with your property purchase.

We're delighted to hear that Vevin and Adheebha helped make the conveyancing process as straightforward as possible during what can often be a stressful time. While we appreciate that there were a couple of minor hiccups along the way, we're pleased our team was able to handle matters professionally and support you through to a successful completion.

Thank you for your feedback and for recognising the value and service provided. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team Muve

Rated 5 out of 5 stars

Excellent back up and service

5 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Sanjeev,

Thank you for your review.

We're pleased to hear that you were happy with the support and service you received. Your feedback is greatly appreciated, and we're delighted we could assist you throughout your transaction.

Thank you for choosing Muve.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Sajith, Chamani and Vihan - dream team

We were fortunate enough to be allocated with Sajith C as our account manager. He was exceptional from start to finish: providing clear updates, chasing every query we had, communicating via phone call when preferred and despite delays beyond his control, providing reassurance and support from day one. He is a real asset to this company.

We were also lucky to be allocated Chamani and Vihan as our conveyancers. Both handled our separate matters with professionalism and haste. No query was too small for them to address - they were always happy to call us to talk things through and reassure us.

We would not hesitate to recommend this team to anyone purchasing or selling their property. As long as you communicate with them clearly, you can expect a smooth and supportive journey.

21 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear James,

Thank you for your lovely review!

We're delighted to hear that Sajith provided clear communication, regular updates, and reassurance throughout your transaction, especially during delays outside of his control. It's also wonderful to know that Chamani and Vihan supported you so professionally and were always available to discuss any questions or concerns along the way.

Thank you for your kind words and recommendation. We really appreciate your feedback and are pleased that the team helped make your journey a positive one.

Kind regards,
Kavindi
Team MUVE

Rated 4 out of 5 stars

Great Service

Had a really good experience with Anali as my case handler and Tyana. Process was really straightforward and the communication was really good throughout. Would recommend!

26 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Adam,

Thank you for taking the time to leave us a review!

We're delighted to hear that you had a positive experience with Anali and Tyana, and that they were able to make the process feel straightforward for you. Clear communication is so important during a property transaction, so it's great to know you felt well supported and informed throughout.

We really appreciate your recommendation and wish you all the best in your new home.

Kind regards,
Kavindi
Team Muve

Rated 5 out of 5 stars

First Time Buyer - good communication

The main positive I found working with Muve was the communication. As a first time buyer, there were many questions, clarifications and explanations needed throughout the process which I felt I could reach out and speak to the team at any point.

10 July 2026
Unprompted review
Muve logo

Reply from Muve

Dear Sophie,

Thank you for taking the time to leave such a thoughtful review. We're especially pleased to hear that, as a first-time buyer, you felt supported throughout the process and were able to reach out to the team whenever you needed guidance or clarification.

We understand that buying your first home comes with plenty of questions, so it's wonderful to know that our communication helped provide reassurance and kept you informed every step of the way.

Thank you for choosing Muve and for your recommendation.

We wish you many happy years in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Extremely happy with the services we…

Extremely happy with the services we recieved by our conveyancer reon and mahiru we were wellinformed abt the case what is happening how long will it take took the lightbolt services which were extremely efficient...would 100% recommend them

13 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Hira,

Thank you for your fantastic review!

We're delighted to hear that Reon and Mahiru provided such a positive experience and kept you well informed throughout your transaction. Clear communication and regular updates are so important, and we're pleased that you always felt informed about the progress of your case.

Thank you for your recommendation and for choosing Muve. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

Excellent conveyancing services

Really excellent conveyancing services from Rashida and Krishanth from Muve. The onboarding through to general account management was smooth. Really appreciated the regular check-ins and polite communication. Thank you!

27 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Client,

Thank you for taking the time to share your experience!

We're delighted to hear that Rashida and Krishanth provided such excellent support throughout your transaction and helped make the process smooth from onboarding right through to completion.

It's wonderful to know that their regular check-ins, clear communication, and professional approach made a positive difference to your experience. We'll be sure to pass on your kind feedback to both of them.

Thank you for choosing Muve and for placing your trust in our team. We wish you all the very best for the future.

Kind regards,
Kavindi
Team MUVE

Rated 5 out of 5 stars

I used muve conveyancing to buy a…

I used muve conveyancing to buy a house. I would recommend this law firm to everyone who wants to buy a house quickly and get through the process of buying a house smoothly. Our calls and queries were promptly answered by the staff especially sumudu who would respond to my calls and emails within five minutes. I am glad I choose muve for the process of buying my house.
Changaiz

3 August 2026
Unprompted review
Muve logo

Reply from Muve

Dear Changaiz,

Thank you for sharing your experience!

We're delighted to hear that your house purchase went smoothly and that our team was able to provide the level of service and responsiveness you were looking for.

It's especially wonderful to hear your recognition of Sumudu's support. Prompt communication can make all the difference during a property transaction, and we're pleased that her quick responses to your calls and emails helped make the process easier and more reassuring for you.

Thank you for placing your trust in Muve and for recommending our services to others. We wish you every happiness in your new home and all the best for the future.

Kind regards,
Kavindi
Team MUVE

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