Ordered storage boxes last friday arrived by Monday morning. Ordered more boxes this week and they arrived next day. Easy assembly and excellent value. Telephone answered within 9 seconds (sign of... See more
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About Must Have Ideas
Written by the company

We're a family-run, UK based company on a mission to bring you the most unique and innovative products from around the world.
Being family-run, we understand the importance of fantastic customer service and we pride ourselves on delivering amazing service to our customers every single day.
If we can help in any way, please get in touch.
Written by the company

100-day no-quibble money-back guarantee

Contact info
The Ideas Factory, New Hythe Lane, Aylesford, ME20 6WT, Snodland, United Kingdom
- 0800 999 66 55
- hello@musthaveideas.co.uk
- musthaveideas.co.uk
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Order took a while to arrive but after…
Order took a while to arrive but after messaging customer service I was kept informed and order arrived shortly after.

Reply from Must Have Ideas
Everything good
Good product does what it is supposed…
Good product does what it is supposed to do although it was delivered late took 3 days not to as promised
prompt delivery but have not opened yet…
prompt delivery but have not opened yet in view of the weather conditions.
Great items
Great items, once missed delivery promise and refund was immediately issued.
Highly recommended most items.
Everything as expected but you missed…
Everything as expected but you missed the 5* because you failed to tell customers subject to availability. It’s fine if not in stock but you need to indicate that on your. Website not promise 48 hours when it’s not feasible. Other than that I am very happy as are the other two parties.
They say 2 day delivery
They say 2 day delivery , it was more like 2 weeks . Got to admit the customer service was very good. The money back offer for late delivery was never mentioned.
If they hadn't bragged about it , it wouldn't have been an issue

Reply from Must Have Ideas
A short wait for my latest buy but…
A short wait for my latest buy but understandable in the heat the mo!!
I don’t seem to have any luck ordering…
I don’t seem to have any luck ordering online as payment never seems to be accepted so I end up phoning in otherwise I’m happy with the service and delivery.
I have bought quite a few things.
I have bought quite a few things from Must Have Ideas, and have found both the goods and the staff very good, so this is not easy for me to write. I bought the Smart Space Stackers a while ago, and have on just had a chance to use them, I put the together but found that the magnets only worked on one of the boxes. I didn't bother to send the back as I have started to use them, and placed the one that worked on the top. But apart from that one problem they are still very good quality.
Just an update in this review, I'm very impressed with the response to my comments, I was offered a refund on my purchase, but because the stackers are really nice even if some of the magnets didn't work very well, I asked if I could have another set rather than a refund. The young lady I spoke to very kindly said that was possible. So once again very impressed with Must Have Ideas.

Reply from Must Have Ideas
i absolutly love everything i have…
i absolutly love everything i have purchased over the last few months . my deliveries come on time . this company is amazing
Great Flybe
We bought the Flybe to keep flies away when we’re eating outside and it really works.
Only one downside is that if it’s windy, the blades struggle to turn.
Best experience with Must Have Ideas
⭐⭐⭐⭐⭐
I am extremely happy with my purchase from Must Have Ideas! I initially ordered one pack containing two grey storage bags, and I was so impressed with the quality that I came back and ordered another pack.
The storage bags are sturdy, spacious, and exactly what I needed. They helped me organize and pack my belongings neatly, making everything look so tidy and well arranged. The quality exceeded my expectations, and they offer excellent value for money.
I was also pleasantly surprised that both of my orders arrived a day earlier than the expected delivery date, which was a lovely bonus. The whole shopping experience was smooth, and the service was excellent.
I highly recommend Must Have Ideas to anyone looking for high-quality storage solutions. I will definitely be purchasing from them again!
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