Musical U Reviews 149

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I reported a problem about an initial comment ai posted not appearing in the comments and a subsequent problem that a second comment I mad appearing under someone elses name. I received a reply tha... See more

Company replied

Rated 4 out of 5 stars

I bought the book, but the website is frustratingly unstable. I keep getting locked out and can't access my account. Logging in is impossible and there are numerous issues. There's no assistance avail... See more

Company replied

Rated 5 out of 5 stars

What I like about Musical U is the structure of their courses assumes no prior knowledge. Also any issues I had were answered quickly. The community of like minded musicians is fabulous resource to be... See more

Company replied

Rated 5 out of 5 stars

My questions were answered promptly. The lessons are clear. My first time through them (2022)I saw results but found the sequence a bit hard to follow and keep straight. I was too anxious to ‘get thr... See more

Company replied

Company details

  1. Music School

About Musical U

Written by the company

Musical U is the home of musicality training online, providing courses, membership and personal coaching to help you reach your true musical potential.

Specialising in the inner skills of music, such as accelerated learning (a.k.a. "superlearning"), playing by ear, improvising, rhythm, singing, songwriting, collaborating and performing. Our products include Musical U membership, the Living Music program, Next Level coaching, and a range of standalone training courses.



👍 We're Here To Help

If you have ANY problems with a Musical U purchase, please don't hesitate to email us at support@musical-u.com and we'll be happy to help.

We respond to 95% of enquiries within 24 hours.

Occasionally emails will go astray and we want to make sure you're taken care of!

So if you haven't heard back within 24 hours please:


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tried and true process

Tried and true process. Very flexible and encouraging. Great leaders that are available. Great community of learners of all levels of experience from novice to professional. Best musicality training in the whole world.

15 November 2024
Musical U logo

Reply from Musical U

Thank you, Douglas! We really appreciate you sharing your review of Musical U and are so happy that you're thriving!

Rated 5 out of 5 stars

Learn the missing pieces from music lessons

I've been a member for five years, but I still learned new things from the Boot Camp in October. Also the Musicality book they just put out is fantastic. Recommend any of Musical U's courses, products, or membership to musicians who feel like something is missing from their musical life, or like they just aren't "talented" enough.

30 October 2024
Musical U logo

Reply from Musical U

Thank you, Jaime! Wonderful to hear you've enjoyed the Bootcamp and book. So happy to have you in our community!

Rated 5 out of 5 stars

Best adult educators I have come across

High quality material - the best adult instruction I think I have ever experienced (and I am not prone to exaggeration). Very well constructed program (Living Music) Engaging, knowledgeable presentations and the fact there are real human beings behind the scenes answering your questions in close to real time (usually about 24 hours) is very good.

15 November 2024
Musical U logo

Reply from Musical U

Wow, thank you, Jo! We're delighted to hear it!

Rated 3 out of 5 stars

Beware It is an annual Subcription

The content is great. Having to pay for it Year after Year is NOT. I am on my second year and have not yet completed all the seasons. I hope to before renewal time so I do not have to spend more $$$. If I was retired and had $$$ it probably would be no issue. But working all day etc. leaves very little time to focus on this course. Most of the course is from 2022 so I do not see a reason to keep paying for the same information again and again. Not to say the content is bad, it is very good.

15 November 2024
Musical U logo

Reply from Musical U

Hi Dirk, thank you for posting your review and for sharing these frustrations.

We provide membership on a monthly or annual basis, due to the extensive support we provide for all our materials, which is daily via the discussion boards and with live group videocalls each month. It also allows us to continually build out new material (inside "The Fountain", after the four 12-week Seasons of year one), and price membership drastically lower than if we charged a one-off fee.

It's true there is a vast amount of material inside Living Music program! :) We generally recommend having 20-30mins per day to go through year one at the guide pacing of four 12-week Seasons of daily training. But we designed it to be flexible, so that you can move through it at whatever pace your life allows for. Naturally, the more time you can put in, the more value you can get during the same year of membership, but our aim is to price it such that even if you can't keep pace, you'll still get very good value for money.

Again, thank you for taking the time to share your review. We are continually re-assessing the products we offer and how to best improve things for our members, so your feedback is very helpful!

Rated 5 out of 5 stars

Loving it so far.

The forums are full of great, supportive people. Andy is great NL coach. I really like the Musicality book, which I have several copies of now. It's proven to be very helpful. Worth every penny.

15 November 2024
Musical U logo

Reply from Musical U

Thank you for posting this review, Alan! So happy to hear you're enjoying coaching, the book and the community at MU!

Rated 5 out of 5 stars

It teaches what is not taught nowhere.

It teaches what is not taught nowhere.
It has interactiv and práctical parts and is kind of holistic...Head Hands Hearing Heart..cognitive physical emocional and sensitive content.
It is apt for all levels and all kinds of targets you have incl.sidereading composing improvising... except for specific instrument technics ..It is personaliced.You can get quick responds from a very competent and friendly team and it got as well live calls.
It is for all aves and you can go in your own pace.
The mindset part was very important for me.I loved much how you explain the circle of fifth and the superlearning technics are also very helpfull.It must be really great for guitarrists etc...And it makes fun and includes all stiles of music.Well the only thing ..I feel that percusión is a little bit neglected but you start catching up.Just some lessons I had to think quite a bit to adapt the content There is stuff in it like play that melody and than play it in another key - choose five notes hm...well it is clear that I can not do the parts about Chords ( Winter) on a drum and whta should I try it for..but in other lessons ( improvisation) I would whish that you have a look at it and just make a quick remark how to adapt it if you have not got a melody instrument.Thxs..I love Musical U..The best I have seen in a long time You are great.

15 November 2024
Musical U logo

Reply from Musical U

Thank you, Katharina! And the feedback about catering better to rhythm players is noted! 🙌

Rated 5 out of 5 stars

Musical-U Review

Musical U consistently delivers top quality learning materials, are sensitive to and respond quickly to any questions and are totally trustworthy.

15 November 2024
Musical U logo

Reply from Musical U

Thank you, Wayne, we really appreciate you sharing this review!

Rated 5 out of 5 stars

A great way to develop musicality…

A great way to develop musicality whether this be rhythm, melody, harmony, playing by ear, Superlearning or performance you’ll find yourself coming back for more and more!!

15 November 2024
Musical U logo

Reply from Musical U

Thanks for sharing this review, Tony! 🎉 There is always more to discover... 😃

Rated 5 out of 5 stars

Missing Musical Information

Musical U has the information and the teaching videos that I needed to fill in the missing gaps in my musical education and journey. I have always looked at improvisation as a mystery, and MU has given me a path to learn and grow in improvisation. Also, I thought I was not good at Playing By Ear, but MU has revealed my inner Musical Super Powers.

15 November 2024
Musical U logo

Reply from Musical U

That's so great to hear, Timothy! Thank you for sharing your review, we're honoured to have helped set your inner musical superpowers free :)

Rated 5 out of 5 stars

Great way to learn every thing you want to learn about music. Musical U provides great learning…

Musical U provides great learning experiences; chanllenging my knowledge of music and all that goes into making it what it is. I would get more out of the course if I spent more time working with the lessons. Will try schedule more time for the lessons!

15 November 2024
Musical U logo

Reply from Musical U

Thanks for sharing this review, Irene! It's great to hear MU has been helping you advance your music learning. And more "music time" is always a good thing, if you can find it! :)

Rated 5 out of 5 stars

I have been improvisingwith radio songs…

I have been improvisingwith radio songs for the past 2 years. Using sulfagio methodand pantonic scale. I'm getting so good at it. Love it. I practically.
Teach myself. Thank you so much.
Do Re Me So La
I add Fa and Ti Whenever I feel like it.
Ed.

22 November 2023
Musical U logo

Reply from Musical U

That's so cool! 🎉 Keep up the great work, and thank you for posting your review!

Rated 5 out of 5 stars

Musical-U is wonderful

Musical-U is wonderful! I definitely recommend it if you want to deepen your appreciation of music or feel there is something missing from your musical education. There is much to be gained whatever your level of musical ability.
I have been learning guitar on and off for about 30 years and have made very slow progress. I joined musical-u a couple of years ago and it has opened my ears to many other aspects of music such as active listening, solfa, superlearning, audiation. Their approach is what they term convergent learning. They recognise that people learn in different ways and by approaching musicality from different angles these different ways all combine to enhance your learning.
Their Living Music course has introduced me to a lot of new music and I have begun to notice a lot more in the music I listen to as a consequence. I have been able to apply what I've learnt to my guitar journey and it has empowered me to take control of my own learning. My practice sessions are a lot more fun now and I am more aware of how to get the most out of my practice rather than just repeating the same thing over and over again thinking that is the way to improve.

15 November 2024
Musical U logo

Reply from Musical U

This is so great to hear, Lance! Thank you for sharing your review!

Rated 3 out of 5 stars

I did not like the program at all

I did not like the program at all. The beginning, at least, is all about "how to learn" and really not at all about teaching music. Many will find that valuable, but I am an older guy who has continued learning at a brisk pace throughout my life. I quickly became bored with all the "how to learn" and goal-setting lessons. I don't know if or when the program actually teaches music, because I stopped visiting altogether.

15 November 2024
Musical U logo

Reply from Musical U

Hi! Thank you for sharing your review, and we're sorry to hear that you didn't enjoy trying Musical U.

We generally design all our training to be very flexible, so that you're never forced to do certain modules in order to continue.

I'm sorry to hear you felt "stuck" in the mindset material, that must have been frustrating. While this has proven highly valuable for a wide range of members, we can also understand someone wanting to just "dive in". Our team are always happy to help provide guidance on adapting the material to fit your interests. If you would like to give it another try in future, we'll be glad to help direct you straight to the material which will be of most interest and value to you :)

Rated 5 out of 5 stars

Good Courses—Beneficial Training

I have several Musical U courses and enjoy the training. The recently released book Musicality has been an enjoyable read that contains beneficial information for any musician.

14 November 2024
Musical U logo

Reply from Musical U

That's wonderful to hear, Mike, thank you!

Rated 5 out of 5 stars

Musical U does a great job of teaching musicality!

Musical U does a great job of teaching musicians of all abilities who play any instrument. They meet us where we are, and take us to the next level. Musical U has figured out the various components of musicality, and then the various steps a musician (or singer) can take to increase their competence as they move through each level. I've made much progress with playing by ear, songwriting, and in my ability to learn new music more quickly. And I'm having more fun with all of it! In addition the community of learners at Musical U is a special group--eager to learn, eager to share what they're doing with each other, and eager to celebrate as each of us grows.

15 November 2024
Musical U logo

Reply from Musical U

Thanks so much for your review, Marcia! We couldn't agree more that our MU community is a special group :) So happy to have you with us!

Rated 1 out of 5 stars

Preordered the book which was "waiting"…

Preordered the book which was "waiting" for the printers to produce. After a few weeks I got an email stating the book was finally printed and was being shipped with a tracking number. After a week of checking the UPS tracking it always states they have not received the package to ship. Sent an email to Musical U to check on this but no response from them. I figured it was a scam site but now I know. Save your money for a legit company

12 November 2024
Unprompted review
Musical U logo

Reply from Musical U

Hi,

We have indeed been having terrible difficulty getting the books shipped out, and really appreciate your patience.

Once the package is with UPS it's out of our control, but I agree it shouldn't have been stuck for a week!

I'm sorry that you didn't receive a prompt reply. I've just checked with our support team and the last email correspondence we have under your name was about three weeks ago, and was replied to the same day. They're not finding anything more recent. I have asked them to email you now with an update.

Rated 1 out of 5 stars

I recently purchased the 27-dollar…

I recently purchased the 27-dollar advertised offer and have not been able to log in. I've visited the contact page with my email info and it's been over 24 hours and no one has responded or communicated with my request. WTF is going on? I'm glad I didn't purchase any of the expensive shyt. Your website doesn't work.

5 November 2024
Unprompted review
Musical U logo

Reply from Musical U

Hi David,

So sorry to hear your email with login details didn’t come through as expected!

Our customer service team are almost always able to reply to incoming queries within 24 hours, so we apologise if you were kept waiting longer than that. I'm checking in with them now to make sure they received your email and will prioritise replying.

——

UPDATE: Our team let me know that it appears your email address had previously unsubscribed from all emails from us which unfortunately prevents us from sending emails to that address in future. They have reached out to you to get this resolved, if that hasn't reached you for any reason please email support@musical-u.com. We're eager to get this taken care of for you as quickly as possible!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look