Murphy Furniture Reviews 

487
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional delivery service, often highlighting the helpfulness and friendliness of the delivery teams who provide timely updates and careful handling of items. Many people are delighted with the quality and comfort of the products, finding them to be exactly as desired and well-made. The staff, both in-store and online, are frequently commended for being knowledgeable, friendly, and providing excellent service from selection to order completion. However, some customers also noted issues with product quality upon arrival, reporting instances of receiving damaged or faulty items. These experiences sometimes led to delays in resolution or concerns about packaging and handling during replacement.

What people talk about most

Delivery service

Consumers find delivery service to be positive, often highlighting quick and transparent delivery, with many... See more

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the modern... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, friendliness, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and receiving... See more

Service

Users describe positive interactions with service, with many reviewers expressing delight and satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied

Rated 5 out of 5 stars

Very helpful shop staff and manager contacted by shop staff member by phone. Very accommodating when delivery date had to be changed twice!! Very helpful delivery gentleman who worked around my need... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Garden Furniture Shop
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outlet Store

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

487 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(487)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from start to finish and…

Great service from start to finish and great fast delivery 🚚🚚🚚 defo use again

5 June 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi David, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

From the salesman to the delivery men…

From the salesman to the delivery men we have no complaints . Great and courteous service. As for our sofas, excellent quality.

5 May 2025
Unprompted review
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Reply from Murphy Furniture

Hi Sue, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 1 out of 5 stars

Went to Murphys furniture Wexford town…

Went to Murphys furniture Wexford town to take a look and the man in a siut was absolutely amaizing so we decided to actually by a couch for €1500 I live in Gorey so made more sense to get the couch in Gorey instead. I came in early in the morning in to Murphys furniture Gorey was trying to talk the woman at the front table the man behind keep interrupting us with kinda aggressive tone and the staff didn't look to happy to talk to us I felt just leaving. So decided to go and spend €1500 in Bolands Gorey instead on a lovely couch Such a shame Gorey staff doesn't have knowledge of how to deal with Customer service.

16 July 2025
Unprompted review
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Reply from Murphy Furniture

I'm truly sorry to hear about your disappointing experience at our Gorey store. We pride ourselves on excellent customer service, and it's clear we let you down after your positive visit to our Wexford Town branch. We're addressing your feedback directly with the Gorey team to ensure this doesn't happen again. We regret losing your business and hope you'll consider giving us another chance in the future.

Rated 5 out of 5 stars

The whole experience from day 1 was…

The whole experience from day 1 was great.the shop staff were very helpful and afterwards the customer service was great. The delivery men were very helpful too. Overall the whole experience was great and I would have no problem reccomending them to anybody. I will definitely be using murphys furniture in the future

4 June 2025
Unprompted review
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Reply from Murphy Furniture

Hi Stephen, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fantastic service all round.

Early this year we purchased two queen ann style fireside chairs from murphy furniture in Gorey the staff there are brilliant, our furniture arrived on time, the delivery men where wonderful as it wasn't easy getting the chairs through our narrow kitchen door. As a result of this very good service we returned to the same store to purchase a three piece suite and footstool for our sitting room, again the staff were brilliant helping with measurements and choosing colours, our suite arrived on time and again the delivery men went out of their way to place the furniture in the room, i cannot praise this store highly enough the staff, prices and the service are fantastic a pleasure to deal with from start to finish, i will definitely return to this store

1 February 2025
Unprompted review
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Reply from Murphy Furniture

Hi Tracey, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Would highly recommend

19 May 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi Dee, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Brilliant service in the shop in Naas…

Brilliant service in the shop in Naas and delivery drivers as well. Polite and helpful.

8 May 2025
Unprompted review
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Reply from Murphy Furniture

Hi Magdalena, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Unbelievable service …

We had an issue with a chair we bought 6late last year and from the first phone call to the new chair being delivered everyone involved was beyond helpful and so pleasant a rare thing in this day and age

14 May 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

I've been looking for a bed for my…

I've been looking for a bed for my daughter for 2 weeks and said while I was in Carlow I'd drop into the shop, to be greeted by the mostly helpful man, he did everything he could to help me.sort a bed and a mattress and I bought one there and then. The men that delivered it the week after were so lovely aswell.

24 April 2025
Unprompted review
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Reply from Murphy Furniture

Hi Aoife, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very good quality purchases

Very good quality purchases, delivery very good, overall really happy.

8 April 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Vera, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Item received in perfect condition

19 March 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi Thomas, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very professional service from start to…

Very professional service from start to finish. The delivery was seamless a special thanks to Oscar and the guys delivering very helpful and accommodating. Highly recommend.

26 March 2025
Unprompted review
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Reply from Murphy Furniture

Hi Brendan, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

The team were responsive and always…

The team were responsive and always ready to make customer happy.

4 March 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi Muhammed Afees, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Thanks for accommodating the change of…

Thanks for accommodating the change of the piece that didn't fit on the 4 door Corona wardrobe. Much appreciated. Great customer service. Couldn't fault the service here with Murphy's. Best Regards Vera

26 December 2024
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Reply from Murphy Furniture

Hi Vera, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

I highly recommend the Store Manager and Delivery Personnel…

I highly recommend the Store Manager Tatiana on the help I got when I went to purchase a set of sitting room recliners nothing was to much trouble for her she gave me 100% of attention and her experience was great for me to make my purchase.
A special thanks to Oscar and he's partner that delivered the chairs they ware helpful and very respectful when bringing in the chair not to do any damage to walls or door frames

12 March 2025
Unprompted review
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Reply from Murphy Furniture

Hi Henry, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Happy Customer

Nice furniture, good prices and excellent service. No complaints.

26 January 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi Oliver, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 3 out of 5 stars

Ordered furniture from Murphy Furniture…

Ordered furniture from Murphy Furniture through murphyfurniture.ie. Delivery was on time, and the quality of the product is good for the price. However, the delivery experience was inconsistent—some drivers were helpful while others were unfriendly and unaccommodating. Overall, an average experience.

25 January 2025
Unprompted review
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Reply from Murphy Furniture

Hi Nagin, your review has been passed onto management.

Rated 5 out of 5 stars

4 foot bed base

Very easy to navigate the website shop - excellent communication with updates and efficient delivery, friendly and helpful staff to deal with

12 January 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi Sharon, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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