Munro Greenhalgh Reviews 

101
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for their exceptional dedication, making insurance renewals completely straightforward and entirely stress-free. People emphasize that the professional team consistently takes the pressure away while keeping their best financial interests in mind. Some reviewers were happy with the prompt, efficient communication provided when handling urgent policies and navigating complex queries. Long-term clients deeply appreciate the consistent support, expert advice, and personal service experienced over many decades of successful collaboration. Reviewers repeatedly note that working with such a responsive and obliging team makes organizing coverage completely effortless.

What people talk about most

Staff

Consumers find staff to be an absolute pleasure to deal with, offering a brilliant and highly professional... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism and long-standing... See more

Customer service

Reviewers express immense satisfaction with the customer service, highlighting proactive, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Munro Greenhalgh staff are all a pleasure to deal with. They take the stress out of insurance, always having the clients best interests in mind. We also benefit from reduced premiums wherever possible... See more

Company replied

Rated 5 out of 5 stars

I moved to Munro Greenhalgh a couple of years ago, after a lifetime with a well known large brokers. They've been like a breath of fresh air ever since. Recently we had our first fire claim in 30... See more

Company replied

Rated 5 out of 5 stars

The attention that Stephen from Munro-Greenalgh gave to my buildings insurance query was excellent. I knew Munro's have real time-served expertise, and so was confident that the answers would be accur... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've used Munro Greenhalgh and I'm sure it won't be the last. The customer service from Daniel Holleran, as usual, was excellent. Time was of the essence on this latest projec... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Munro-Greenhalgh is an award-winning independent insurance broker with roots stretching back to 1926. While the way we do business has evolved over the past century, our values remain unchanged: to work tirelessly for our clients. First and foremost, we work for you—not the insurers. Our objectives are simple: - To help identify the risks facing you and your business. To advise on practical ways to reduce those risks and, where appropriate, arrange suitable insurance with a reputable insurer at a competitive price. Most importantly, to stand by your side if an accident or loss occurs, helping to ensure your claim is handled fairly and efficiently. It sounds simple—but it rarely is. No two clients are identical, and there is nearly always something unusual that needs careful consideration. The insurance market includes household names, specialist schemes and lesser-known providers, each offering different policies, conditions and small print. Our award-winning team has the experience to understand how the market works, which insurers provide dependable service and which policies offer genuine value for money. The cheapest option is not always the right one. Occasionally, disputes with insurers arise—that is part of our job. We will never shy away from a difficult conversation. We will always fight your corner and do everything reasonably possible to help secure a fair outcome.


Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend…

I would highly recommend Munro-Greenhalgh. This was my first business insurance purchase and they was very helpful. They took the time to find the best suited policy for what I require and even took time to explain some good practices and share information on how to protect myself as a new business.

Thank you very much!

5 June 2024
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you for the feedback Adam

Rated 5 out of 5 stars

Have used Munro Greenhalgh for around…

Have used Munro Greenhalgh for around 40 years for various types of insurance / pensions etc.
They have always been very informative, nothing is too much trouble.
Munro Greenhalgh have always taken care of our Company Public, Products / Employers Liability Insurance.
I would have no hesitation in recommending this company, help & honesty is at their core in my experience.
Andy Robinson - Managing Director

17 May 2024
Unprompted review
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Reply from Munro Greenhalgh

Thank you for the review and your loyalty over the years.

Rated 5 out of 5 stars

The team here are excellent they are on…

The team here are excellent they are on top of their job, they go above and beyond to get you the best deals possible, they keep in touch we have been with the company for a few years and will continue to

28 February 2024
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Reply from Munro Greenhalgh

Thank you for your positive feedback Helen.

Rated 5 out of 5 stars

Make Insurance a doddle

Fantastic people to deal with, very knowledgeable, competitive pricing and all variety of policies. Wouldn't use anybody else.

2 February 2024
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Reply from Munro Greenhalgh

Thankyou 😊

Rated 5 out of 5 stars

Excellent service from Daniel

Excellent service from Daniel, who I believe genuinely found me the best insurance deal for my small commercial premises.

20 December 2023
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Reply from Munro Greenhalgh

Thank you for taking the time to leave a review and sharing your positive experience with us.

Rated 5 out of 5 stars

New venture

The company has been extremely helpful especially as my business is a new venture,
Daniel has work tirelessly to assist with all my insurance needs but in particular the guidance i needed to insure my vehicle conversion has been invaluable.
Thank you Daniel and the team you have been fantastic couldn't have managed it without you 11 out of 10 for me!!

13 December 2023
Unprompted review
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you James.

Rated 5 out of 5 stars

Excellent service

Excellent service, the team couldn't have been anymore helpful and patient whilst we looked at my various options. Would highly recommend.

15 November 2023
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Reply from Munro Greenhalgh

Thank you for the great feedback.

Rated 5 out of 5 stars

Excellent Service

Tracy was very, very helpful with our recent insurance claim.
She took time to explain every step, answered all my questions/emails etc., and all was sorted very quickly.
Would highly recommend Munro Greenhalgh (and Tracy!)
Thank you.

21 November 2023
Unprompted review
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you for kind words - especially for Tracy's great work!

Rated 5 out of 5 stars

Munro Greenhalgh Simply the Best

Munro Greenhalgh have been our go to broker since 1997 due to their personal attention to OUR details which we could never enjoy with Meerecats and the like

24 October 2023
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Reply from Munro Greenhalgh

Thank you for the great feedback

Rated 5 out of 5 stars

Richard has looked after all our…

Richard has looked after all our business and vehicle insurance for many years and has always been incredibly responsive to all my enquiries and requests and he is a pleasure to deal with.

25 October 2023
Unprompted review
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thanks for the great feedback - from Richard and the team.

Rated 5 out of 5 stars

We have relied on Richard Ernill for…excellent reliable service

We have relied on Richard Ernill for all our insurance needs for many years and have always found the service to be professional, efficient and supportive.
Although we have given other brokers the chance to quote for the cover required we have never changed as the costs and cover provided has been competitive.
When we have required changes mid term we have found the service to be quick and efficient and have no hesitation in recommending them.

29 May 2023
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Reply from Munro Greenhalgh

Thank you for the great feedback.

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