Munro Greenhalgh Reviews 

101
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for their exceptional dedication, making insurance renewals completely straightforward and entirely stress-free. People emphasize that the professional team consistently takes the pressure away while keeping their best financial interests in mind. Some reviewers were happy with the prompt, efficient communication provided when handling urgent policies and navigating complex queries. Long-term clients deeply appreciate the consistent support, expert advice, and personal service experienced over many decades of successful collaboration. Reviewers repeatedly note that working with such a responsive and obliging team makes organizing coverage completely effortless.

What people talk about most

Staff

Consumers find staff to be an absolute pleasure to deal with, offering a brilliant and highly professional... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism and long-standing... See more

Customer service

Reviewers express immense satisfaction with the customer service, highlighting proactive, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Munro Greenhalgh staff are all a pleasure to deal with. They take the stress out of insurance, always having the clients best interests in mind. We also benefit from reduced premiums wherever possible... See more

Company replied

Rated 5 out of 5 stars

I moved to Munro Greenhalgh a couple of years ago, after a lifetime with a well known large brokers. They've been like a breath of fresh air ever since. Recently we had our first fire claim in 30... See more

Company replied

Rated 5 out of 5 stars

The attention that Stephen from Munro-Greenalgh gave to my buildings insurance query was excellent. I knew Munro's have real time-served expertise, and so was confident that the answers would be accur... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've used Munro Greenhalgh and I'm sure it won't be the last. The customer service from Daniel Holleran, as usual, was excellent. Time was of the essence on this latest projec... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Munro-Greenhalgh is an award-winning independent insurance broker with roots stretching back to 1926. While the way we do business has evolved over the past century, our values remain unchanged: to work tirelessly for our clients. First and foremost, we work for you—not the insurers. Our objectives are simple: - To help identify the risks facing you and your business. To advise on practical ways to reduce those risks and, where appropriate, arrange suitable insurance with a reputable insurer at a competitive price. Most importantly, to stand by your side if an accident or loss occurs, helping to ensure your claim is handled fairly and efficiently. It sounds simple—but it rarely is. No two clients are identical, and there is nearly always something unusual that needs careful consideration. The insurance market includes household names, specialist schemes and lesser-known providers, each offering different policies, conditions and small print. Our award-winning team has the experience to understand how the market works, which insurers provide dependable service and which policies offer genuine value for money. The cheapest option is not always the right one. Occasionally, disputes with insurers arise—that is part of our job. We will never shy away from a difficult conversation. We will always fight your corner and do everything reasonably possible to help secure a fair outcome.


Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Honest, polite and professional, wouldn't hesitate to use their service again.

6 May 2026
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you for the review 😊

Rated 5 out of 5 stars

Getting the job done

Getting the job done, taking all the stress out of reporting and dealing with an insurance claim. Thank you to everyone! Your all super ⭐️

6 May 2026
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Reply from Munro Greenhalgh

Thank you for the review 😊

Rated 5 out of 5 stars

Munro Greenhalgh = Customer Service Legends

Munro Greenhalgh have been in my world for approximately 4 years now, they helped a couple of my customers find business insurance and always took great care of them.

I since referred them onto other clients, who couldn't speak any higher of their customer service and dedication to finding the right solution for their needs. Also, I very recently reached out for my own personal need for Singer/Performer Insurance.

Ian has been a main contact to me for a few years now and he has always taken great care to understand the needs and brought the very best options forward for me.

Customer service at it's best with great quality products to match. Thank you!!

1 May 2026
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Reply from Munro Greenhalgh

Thank you for the amazing review.

Rated 5 out of 5 stars

Great company

Used Munro Greenalgh since I was a baby and will continue to until I'm an old man

30 April 2026
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Reply from Munro Greenhalgh

What a great review - made us all laugh! Thank you.

Rated 5 out of 5 stars

good service and and solutions

We have been working with them for years, and they are not only competitive on pricing but also provide excellent customer service.

20 April 2026
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Reply from Munro Greenhalgh

Thank you for the fantastic feedback

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Quickly sorts out my needs
Daniel is always helpful

24 April 2026
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Reply from Munro Greenhalgh

Thank you for taking the time to give us your feedback.

Rated 5 out of 5 stars

Paul Webb

Have been using Munro Greenhalgh for over 30 years for car, house and business insurance and wouldn't go any where else for anything in the insurance world
Would also be happy to recommend this company and have done so in the past

23 April 2026
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Reply from Munro Greenhalgh

Thank you for the great review and your loyalty for so many years.

Rated 5 out of 5 stars

Great service from Munro Greenhalgh!

Great service from Munro Greenhalgh!

The service we received from Richard was excellent, nothing was too much trouble to ask for/amend. Everything was clear and understandable which was great for us.

Overall 5 stars and we'll be continuing to use this company.

20 April 2026
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Reply from Munro Greenhalgh

Thank you for the brilliant review.

Rated 5 out of 5 stars

Used the services of the company for…

Used the services of the company for commercial building insurance. Have dealt with Daniel for many years. Great service and puts the effort in to find the best policy.

16 April 2026
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Reply from Munro Greenhalgh

Thank you for great review - we really appreciate your feedback

Rated 5 out of 5 stars

Super helpful, friendly and efficient

Munro Greenhalgh are an absolute pleasure to work with - responsive, efficient, super helpful and go out of their way to find the right cover at the right price. They're really knowledgeable and friendly to deal with, and I know our insurance is in the best hands.

17 April 2026
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Reply from Munro Greenhalgh

Thank you very much for the review, that is fantastic to hear!

Rated 5 out of 5 stars

Excellent communication and…

Excellent reliability. Ian is incredibly helpful and always available when I need him. When I had to make a claim, he made the whole process simple and easy to do. Even if I can’t get hold of him immediately, he always gets back to me very quickly.

16 April 2026
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Reply from Munro Greenhalgh

Thank you for the fantastic feedback

Rated 5 out of 5 stars

Great Service

This is the second time I've used Munro Greenhalgh and I'm sure it won't be the last. The customer service from Daniel Holleran, as usual, was excellent. Time was of the essence on this latest project, and being able to deliver the right policy in such a short space of time to suite the particular needs of this project, was so important to get over the line, confidently and timely

4 February 2026
Unprompted review
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Many thanks for the great review, it means a lot to us

Rated 5 out of 5 stars

Honest and trustworthy goes along way…

Honest and trustworthy goes along way for myself.
Having been advised with what insurance I did and dint need along with all the correct checks to ensure I would be fully covered in both sectors of my business. No over selling, no push sales pitch.
Plus a top bloke all round. Future reference I will return for further policies.

23 January 2026
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Reply from Munro Greenhalgh

Thank you for the fantastic review.

Rated 5 out of 5 stars

OUTSTANDING !!!!!!!!

Extremely helpful company,
Nick went above and beyond to help.
Highly recommend this independent local business, we have used them for 20 years plus.
5 stars company!!!!!!!

22 January 2026
Unprompted review
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you for the brilliant review

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