Munro Greenhalgh Reviews 

101
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for their exceptional dedication, making insurance renewals completely straightforward and entirely stress-free. People emphasize that the professional team consistently takes the pressure away while keeping their best financial interests in mind. Some reviewers were happy with the prompt, efficient communication provided when handling urgent policies and navigating complex queries. Long-term clients deeply appreciate the consistent support, expert advice, and personal service experienced over many decades of successful collaboration. Reviewers repeatedly note that working with such a responsive and obliging team makes organizing coverage completely effortless.

What people talk about most

Staff

Consumers find staff to be an absolute pleasure to deal with, offering a brilliant and highly professional... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism and long-standing... See more

Customer service

Reviewers express immense satisfaction with the customer service, highlighting proactive, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Munro Greenhalgh staff are all a pleasure to deal with. They take the stress out of insurance, always having the clients best interests in mind. We also benefit from reduced premiums wherever possible... See more

Company replied

Rated 5 out of 5 stars

I moved to Munro Greenhalgh a couple of years ago, after a lifetime with a well known large brokers. They've been like a breath of fresh air ever since. Recently we had our first fire claim in 30... See more

Company replied

Rated 5 out of 5 stars

The attention that Stephen from Munro-Greenalgh gave to my buildings insurance query was excellent. I knew Munro's have real time-served expertise, and so was confident that the answers would be accur... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've used Munro Greenhalgh and I'm sure it won't be the last. The customer service from Daniel Holleran, as usual, was excellent. Time was of the essence on this latest projec... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Munro-Greenhalgh is an award-winning independent insurance broker with roots stretching back to 1926. While the way we do business has evolved over the past century, our values remain unchanged: to work tirelessly for our clients. First and foremost, we work for you—not the insurers. Our objectives are simple: - To help identify the risks facing you and your business. To advise on practical ways to reduce those risks and, where appropriate, arrange suitable insurance with a reputable insurer at a competitive price. Most importantly, to stand by your side if an accident or loss occurs, helping to ensure your claim is handled fairly and efficiently. It sounds simple—but it rarely is. No two clients are identical, and there is nearly always something unusual that needs careful consideration. The insurance market includes household names, specialist schemes and lesser-known providers, each offering different policies, conditions and small print. Our award-winning team has the experience to understand how the market works, which insurers provide dependable service and which policies offer genuine value for money. The cheapest option is not always the right one. Occasionally, disputes with insurers arise—that is part of our job. We will never shy away from a difficult conversation. We will always fight your corner and do everything reasonably possible to help secure a fair outcome.


Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Munro Greenhalgh staff are all a…

Munro Greenhalgh staff are all a pleasure to deal with. They take the stress out of insurance, always having the clients best interests in mind. We also benefit from reduced premiums wherever possible. I would recommend without question.

10 September 2026
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you for the amazing review 😊

Rated 5 out of 5 stars

Superb Local insurance brokers

In a time of online trading , and internet communication absolutely brilliant to liaise with a superb team of human beings who totally understands my needs and requirements and made sure I had a successful outcome with my insurers . Much respect to Tracy , Sarah and everyone at Munro Greenhalgh . David

27 August 2026
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you for the amazing review. We are always there to support and help our clients navigate the claim process.

Rated 5 out of 5 stars

I moved to Munro Greenhalgh a couple of…

I moved to Munro Greenhalgh a couple of years ago, after a lifetime with a well known large brokers. They've been like a breath of fresh air ever since. Recently we had our first fire claim in 30 years. Their diligence in handling it was a major eye opener. Tracy was meticulous in keeping all parties informed at all stages and chasing progress.
Very highly recommended.

13 August 2026
Unprompted review
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Reply from Munro Greenhalgh

Thank you for taking the time to leave such a positive review. 😃

Rated 5 out of 5 stars

Renewals are made so smoothly

Renewals are made so smoothly with expert advice from Nick. Thanks once again!

6 August 2026
Unprompted review
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you for taking the time to leave us a review 😀

Rated 5 out of 5 stars

Great company

Great company, excellent service

21 July 2026
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Reply from Munro Greenhalgh

Thank you for the review 🙂🙂

Rated 5 out of 5 stars

Dan was very prompt at responding to…

Dan was very prompt at responding to questions and ensuring the answers were relevant, thorough and he also checked alternative options as part of his research.

2 July 2026
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Reply from Munro Greenhalgh

Thank you for the brilliant review. We think Dan is amazing too!

Rated 5 out of 5 stars

Highly Recommended

Stephen made the whole insurance renewal process straightforward and stress-free. He explained each point thoroughly and was patient when I wasn't sure what information was needed. Always a great experience — wouldn't use anyone else.

5 June 2026
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Reply from Munro Greenhalgh

Thank you for the brilliant review 🙂

Rated 5 out of 5 stars

You won't be disappointed

I changed insurance brokers last year after our original ones tried to rip me off. We had been using them for over 15 years at the time. Stephen has been amazing; nothing is too much trouble for him. I can call him anytime, and he always speaks to me. It's the best decision I made.

4 June 2026
Munro Greenhalgh logo

Reply from Munro Greenhalgh

Thank you for the brilliant review.

Rated 5 out of 5 stars

Helping me achieve value for money

Policy options fully explained ensuring necessary cover and anything unnecessary removed to make my policy as cost effective as possible

15 May 2026
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Reply from Munro Greenhalgh

Thank you for taking the time to leave us a review

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