These guys are rockstars, helped me sort out a complete set of biking gear and helped fit a phone holder and rear bag for me. Extensive selection of bike apparel, equipment, helmets, alarms, cov... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
Company replied
Fast delivery and am please with mask. Would definitely com back. I'm adding a little more detail about why I bought the City mask in response to your reply. I have a lung condition and needed a ma... See more
Company replied
Last week was my first time visiting MSG, it certainly won’t be my last! Josh in the store was super helpful. Since then I have been in contact with Keely and Kelly in the office about ordering mor... See more
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Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Motorcycle Dealer
- Motorcycle Shop
- Protective Clothing Supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Delighted with my purchase and arrived…
Delighted with my purchase and arrived on good time .
12 January 2026
Reply from MSG Bike Gear
Glad the grey Shoei beanie hit the mark and arrived quickly. It’s a classic choice—hope you get plenty of use out of it!
Excellent communication and service.
After ordering incorrectly I requested a refund and it was immediately remedied. I then motorcycle pants, a replacement Pinlock and Adventure boots, the pants sizing was spot on, I usually wear a size 10 shoe, using the size chart it said I should order size 11 boots, once again perfect fit, the correct pinlock arrived with a new visor, so happy, no more fog on the visor.
Thank you, a good team will always achieve success.
19 January 2026
Reply from MSG Bike Gear
Wow, thank you so much for the detailed feedback! We’re thrilled that everything worked out, from the quick refund fix to the sizing on your adventure boots and motorcycle pants. It’s awesome to hear the size chart hit the mark for you!
There’s nothing better than a clear visor and a fresh Pinlock for a fog-free ride. We really appreciate your kind words about the team—we’re just happy to help you get back on the road with the right gear.
Enjoy the new kit!
Quick service
22 January 2026
Unprompted review
Reply from MSG Bike Gear
We know you’d rather be out riding than waiting for parts, so we’re happy the service was quick. Enjoy the fresh oil change!
Reply from MSG Bike Gear
We’re so glad we could help you out. Thanks for the massive vote of confidence and for taking the time to leave us a review. See you next time!
Reply from MSG Bike Gear
Awesome! We're glad we could help you find the right size. Thanks for choosing us for your new boots, and we'll see you next time!
Fast and no hassle
5 January 2026
Reply from MSG Bike Gear
Cheers! We know you’d rather be out riding than waiting for a parcel, so we're glad we could make it fast and hassle-free. Enjoy the new lid!
Reply from MSG Bike Gear
Thanks for the feedback! We know how important it is to get a new helmet delivered quickly and safely, so we're glad to hear the packaging hit the mark. Enjoy the new lid!
Fantastic customer service when I…
Fantastic customer service when I needed to return one item for wrongfit. Nothing too much trouble.
4 December 2025
Reply from MSG Bike Gear
Awesome to hear! We’re always here to help if the fit isn't quite right. Thanks for the kind words about the team, and we hope you enjoy your new gear on the road!
Reply from MSG Bike Gear
Cheers! We love Grip Puppies for exactly that reason—they make a massive difference for such a simple upgrade. Glad you're happy with the fast delivery too!
5 stars every time
5 stars every time. Nice people, great service and fantastic advice.
Will use this company again and again and again.
20 December 2025
Reply from MSG Bike Gear
Thanks for the massive vote of confidence! We’re stoked that you’re happy with the advice and service. Those Oxford jeans are a great choice for protection and comfort. See you back soon!
Reply from MSG Bike Gear
Thanks a lot! We pride ourselves on giving honest advice, so we're really glad it helped. Enjoy the new lid and gloves—see you soon!
Reply from MSG Bike Gear
Awesome! We aim to offer great kit without breaking the bank, so it’s good to hear you’re happy. Thanks for choosing us!
Reply from MSG Bike Gear
Thanks so much! We aim to make gifting easy, so it's great to hear the delivery was speedy and the helmet was perfect. Merry Christmas to you and your son!
Great customer service
Great customer service I phoned asking if an Oxford lock was in stock, it was when I arrived at store it was waiting for me on the counter. Very friendly staff they have everything a Biker needs.
3 December 2025
Reply from MSG Bike Gear
Cheers! We really appreciate that comment—we work hard to keep the shop stocked with all the essentials. Glad the phone-ahead worked smoothly and you got the security bundle you needed. See you next time!
Very good service and product very nice…
Very good service and product very nice too.
11 December 2025
Reply from MSG Bike Gear
Thanks for the great feedback! We’re happy you liked the service, and even happier that the ZeroFit base layer is up to scratch—they really are super nice quality! Hope it keeps you warm!
Reply from MSG Bike Gear
Glad we got them out to you quickly. We appreciate you choosing us and are happy the overmitts are exactly what you expected!
Midland intercom
I ordered an intercom, which was greatly reduced, it arrived in a couple of days safely packed.
I fitted them to our helmets which was quite easy, we tried them and we are both very happy.
Brilliant price and first class service
9 December 2025
Reply from MSG Bike Gear
Cheers! We're glad you snagged that great deal on the intercoms and that the delivery and service hit the mark. Thanks for letting us know they're working great for both of you!
Very efficient service
Very efficient service - good communication and item received quickly following placement of order online
28 November 2025
Reply from MSG Bike Gear
Cheers! We try to make sure no one is left guessing about their order, so we're stoked that the communication hit the mark for you. Glad the baselayer arrived quickly. Enjoy the warmth!
Reply from MSG Bike Gear
That’s exactly what we love to hear! We aim for that personal feel in everything we do. We know how important the right adventure boots are for the road ahead, so we’re glad we could help you out. Hope they serve you well on your next trip!
Reply from MSG Bike Gear
Cheers! 'As usual' is the highest compliment we can get. We're happy to keep delivering friendly service and great products like the gloves and spray. See you back soon!
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