These guys are rockstars, helped me sort out a complete set of biking gear and helped fit a phone holder and rear bag for me. Extensive selection of bike apparel, equipment, helmets, alarms, cov... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
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Fast delivery and am please with mask. Would definitely com back. I'm adding a little more detail about why I bought the City mask in response to your reply. I have a lung condition and needed a ma... See more
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Last week was my first time visiting MSG, it certainly won’t be my last! Josh in the store was super helpful. Since then I have been in contact with Keely and Kelly in the office about ordering mor... See more
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Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Motorcycle Dealer
- Motorcycle Shop
- Protective Clothing Supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Reply from MSG Bike Gear
Short, sweet, and spot on! ⚡️ Glad we could get your RST trousers sorted for you. We try to keep the shop stocked with all the essentials, so it's great to know we hit the mark. See you next time!
As expected delivery quick
As expected delivery quick, product good price, will use again.
18 March 2026
Reply from MSG Bike Gear
Glad to hear everything went exactly as expected! 🛠️ We try to keep our Hiflo filters at a great price and get them out the door fast. Thanks for the support, and we'll see you next time!
Reply from MSG Bike Gear
Short and sweet—we love to hear it! ⚡️
We’re stoked that you’re happy with the prompt and courteous service. That cargo net is one of those simple bits of kit that you'll wonder how you ever lived without!
Thanks for the great feedback and for choosing us to get your gear sorted.
Reply from MSG Bike Gear
Straight to the point—we love it! ⭐⭐⭐⭐⭐
Thanks for the 5-star review! We’re glad that you’re happy with the service. That RST leather suit is a serious bit of kit—hope you have a blast breaking it in on the road (or the track!).
Excellent bought the Richa Colorado…
Excellent bought the Richa Colorado riding trousers. Lovely comfy trousers. Half price!! Fast delivery
27 February 2026
Reply from MSG Bike Gear
Half price and fast delivery—can’t beat that! 💨 We’re so glad you’re happy with the Richa Colorado trousers. They’re known for being super comfortable, so we're happy to hear they're working out for you. Enjoy the ride!
Reply from MSG Bike Gear
Thanks for the shout-out! We're glad we could get your RST boots and Oxford earplugs sorted for you. Enjoy the ride and we'll see you next time!
Reply from MSG Bike Gear
That is exactly what we aim for! We’re so glad you found our advice unbiased and knowledgeable—we always want to make sure you’re getting the right textile jacket for your riding, not just the most expensive one.
Keeping our prices reasonable is just as important to us, so we’re happy to hear we hit the mark on both counts. Thanks for the great feedback and for choosing us for your new gear!
Quick delivery service
Quick delivery service, the courier (Post Office) dropped it in my safe place as asked. The helmet is comfy and looks great and goes well with my cruiser style motorcycle 🏍 👌
5 March 2026
Reply from MSG Bike Gear
Safe place delivery for the win! 🏠 We’re really happy to hear the retro helmet fits perfectly and complements your cruiser so well. It’s a classic look, and we're glad we could get it to you fast. Thanks for the great review!
Excellent price point and delivery.
4 March 2026
Reply from MSG Bike Gear
Glad we could hit the mark for you! We try to keep our prices competitive and our delivery as fast as possible, so it’s great to hear you had a good experience. Enjoy the new flip-front!
The boots were delivered very quickly
The boots were delivered very quickly, well packaged, great product.
23 February 2026
Reply from MSG Bike Gear
That is awesome to hear! We’re so glad your RST Axiom Mid boots made it to you quickly and in perfect shape.
The Axioms are a cracking choice for a comfortable, versatile boot, so we’re really happy you're pleased with the product. Thanks for the shout-out on the packaging and delivery—we try to get every order out the door as if it were our own!
Safe riding in the new boots!
Very good fast delivery and amazing quality
Amazing good communication fast delivery everything was amazing thank you very much l will definitely recommend to my friends and any one thank you again
23 February 2026
Reply from MSG Bike Gear
That is such an "amazing" review to read! Thank you so much for the high praise.
It's great that you love the quality of your new RST Fulcrum red gloves—they definitely make a statement on the bike! We try our best to keep the communication clear and the delivery fast, so it’s great to know we hit the mark for you.
We really appreciate the recommendation to your friends; as a smallish shop, that’s the best compliment we can get. Enjoy the new gear!
Staff are fantastic …
Staff are fantastic and friendly msg have a good range of products. Mike is great and helped me too find the correct gear i needed
27 February 2026
Reply from MSG Bike Gear
Thanks for the brilliant review! Mike and the rest of the crew always try to make sure everyone leaves with the correct gear, so we’re really happy you had a good experience. Enjoy those Richa Scope gloves—they’re a cracking bit of kit!
New visor
Order a new visor on the Friday it was delivered on the Saturday fantastic service thank you 😊
27 February 2026
Reply from MSG Bike Gear
Friday to Saturday—boom! ⚡️ We’re so glad we could get your new visor and Pinlock to you so quickly. Thank you for the great review, and we’ll be here whenever you need your next bit of kit!
Super fast delivery for a great product…
Super fast delivery for a great product at a discounted price. Ordered Monday am and item arrived on Wednesday. Will definitely use again
23 February 2026
Reply from MSG Bike Gear
There’s nothing better than snagging a great product at a discounted price, and we’re glad we could get them to you so quickly. Thanks for the vote of confidence—we’ll be ready and waiting for your next order!
Fast delivery
Fast delivery, straight forward just what you want, ordered and received in less than 2 days
Boots fit perfect to size stated.
Will order from this company again 👍🏼
20 February 2026
Reply from MSG Bike Gear
We know how important it is to get that sizing right with boots, so we’re glad the fit was perfect. Thanks for the support and the great review!"
Great customer service
Responded promptly to emails. Price matched when requested. Friendly and polite on the phone. Product packed well and sent on time.
18 February 2026
Reply from MSG Bike Gear
Thanks for the great review! We know how important it is to get a good price and quick answers, so we're happy we could help you out with your new leather jacket. Enjoy the ride and thanks for choosing MSG!
Ordered my helmet and jacket came with…
Ordered my helmet and jacket came with in 2 days amazing quality, definitely my new place for bike gear
18 February 2026
Reply from MSG Bike Gear
Glad we could get your helmet and jacket to you so quickly. We really appreciate the vote of confidence and can't wait to help you out with your next bit of kit. Safe riding!
Quick delivery
Quick delivery, good product but is it worth £20 for some earplugs? Not sure. Happy customer still
17 February 2026
Reply from MSG Bike Gear
We totally get it! At first glance, £20 for earplugs can definitely feel like a bit of a "wait, what?" moment.
The reason we're such fans of those Pinlock earplugs is the precision filter—they’re designed to cut out that harsh wind noise while still letting you hear your intercom or emergency sirens. Once you've done a long ride with them, your ears usually thank you for the investment!
We're really glad you're a happy customer and that the delivery was quick. Thanks for the honest feedback!
No pushy sales
No pushy sales. Also had the decency to alert me when a new version of boot was in stock,okay the boot didn’t suit so they were very accommodating and I got fixed up with an alternative.
Definitely recommend
7 February 2026
Reply from MSG Bike Gear
That is so good to hear! We definitely aren't about the "hard sell" here—we’d much rather you walk out with the right gear than just any gear.
We're glad we could give you the heads-up on the new version of the boots, and even though they weren't the perfect match, it’s great that we could get you fixed up with an alternative that works for you.
Thanks for the recommendation and for trusting us to get your RST boots sorted!
RST leather trousers
I bought a pair of RST trousers from MSG, the price was good. Ordered last Friday and they arrived today, Wednesday. They arrived securely packaged. They fit perfectly and look great with the jacket I have. This is the first time I've used MSG Bike Gear and I'm sure I'll use them again. Thank you.
13 February 2026
Reply from MSG Bike Gear
Welcome to the MSG family! We’re really happy to hear the RST leathers fit perfectly and that the delivery time hit the mark for you. It sounds like you’ve got a great setup with your jacket now. Enjoy the new trousers and we'll see you again soon!
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