These guys are rockstars, helped me sort out a complete set of biking gear and helped fit a phone holder and rear bag for me. Extensive selection of bike apparel, equipment, helmets, alarms, cov... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
Company replied
Fast delivery and am please with mask. Would definitely com back. I'm adding a little more detail about why I bought the City mask in response to your reply. I have a lung condition and needed a ma... See more
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Last week was my first time visiting MSG, it certainly won’t be my last! Josh in the store was super helpful. Since then I have been in contact with Keely and Kelly in the office about ordering mor... See more
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Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Motorcycle Dealer
- Motorcycle Shop
- Protective Clothing Supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing shop - we will visit again
The team were very helpful and assisted us with trying helmets on. Very paitient and happily would go out the back to find us the right size.
Great service and a great price
3 April 2026
Reply from MSG Bike Gear
Thank you so much for the 'Amazing' review! We truly believe that finding the perfect fit is the most important part of buying a helmet, so the team is always happy to go the extra mile (and the extra trip to the back!) to make sure you're comfortable. We’re glad you found the right flip front helmets and we can't wait to welcome you back to the shop again soon!
Reply from MSG Bike Gear
We truly appreciate your feedback! Providing excellent customer service is at the heart of what we do, whether you're in our shop or shopping online. We are glad you had a positive experience and hope you enjoy the new Mida helmet. Thank you for your support!
CBT kit out
Told about MSG by local motorcycle trainers and Honda.
Bought helmet, jacket and gloves there after some help from the sales team.
Large selection to choose from.
Very happy with my purchase of starting but good quality gear.
Will not hesitate to return for my expanding wardrobe.
26 March 2026
Reply from MSG Bike Gear
Huge thanks for the recommendation! We’re glad we could help you get sorted for your CBT with some solid starting gear. Enjoy the new jacket, helmet, and gloves—you’ve picked some great brands to begin with. We can't wait to see you back in the shop soon. Ride safe!
Reply from MSG Bike Gear
Short, sweet, and awesome! Thanks for the shout-out. We hope you’re loving the new RST leathers. We look forward to seeing you again for your next gear upgrade!
As always very helpful and…
As always very helpful and knowledgeable. Great service. Thank you.
25 March 2026
Reply from MSG Bike Gear
Always happy to help! Thanks for trusting us again for your gear. That HJC Carbon is a brilliant choice. Ride safe and see you soon!
Informative when buying the correct…
Informative when buying the correct helmet for myself as I wear glasses. Just ask and they will point you in the right direction. Will be back for more. Thanks.
1 April 2026
Reply from MSG Bike Gear
We're so happy we could point you in the right direction! Finding a helmet that's 'glasses-friendly' makes a huge difference in comfort, and the Mida flip-front is a fantastic option for that. Thanks for the recommendation, and we can’t wait to welcome you back to the shop soon!
Goodproduct hip lok
23 March 2026
Reply from MSG Bike Gear
Great product choice! The Hiplok MDX is one of our favorites for on-the-go security. Thanks for shopping with us, and see you again soon!
Reply from MSG Bike Gear
hank you for the great feedback! We’re so happy you’re pleased with your new visor and pinlock. There’s nothing quite like the clarity of a fresh setup—no more fogging up on those early morning rides! Thanks for choosing us, and stay safe.
Had exactly what I needed at a good…
Had exactly what I needed at a good price and it was delivered quickly.
30 March 2026
Reply from MSG Bike Gear
Fresh liner, great price, and fast delivery—glad we could help! Thanks for the shout-out and for choosing us to help maintain your Schuberth helmet. See you next time!
No 1 well happy
Easy to deal with, i was spoilt for choice with the amount of helmets and clothing
Thank you
Msg
30 March 2026
Reply from MSG Bike Gear
We really appreciate the kind words! It’s great to hear that you enjoyed browsing our range of helmets and clothing. Our goal is to make the process as easy as possible, so we're glad you’re 'well happy' with your new HJC i91. Thank you for choosing us!
Called in and bought RST jacket and…
Called in and bought RST jacket and gloves . Excellent service
21 March 2026
Reply from MSG Bike Gear
Thanks for the great review! We’re glad we could help you find the right RST jacket and gloves when you stopped by. Enjoy the new gear and come back and see us next time you're out for a ride!
Reply from MSG Bike Gear
Boom! ⚡️ Glad we could get that flip-front to you quickly and securely. Finding a great fit makes all the difference on a long ride, so we're happy you're pleased with it. See you next time!
Reply from MSG Bike Gear
That is awesome to hear!
So happy your new Shoei Glamster arrived exactly as ordered and nice and quick. It’s such a cool, iconic-looking lid—we’re sure it’s going to look "retro-perfect" out on the road!
Thanks for the "very happy" feedback and for choosing us for such a premium bit of kit. Safe riding! 🏍️💨
Great service
26 March 2026
Reply from MSG Bike Gear
Thanks for the shout-out! 🤜🤛 We're glad we could get your RST Adventure-X gloves out to you. Enjoy the new kit and stay safe out there!
Supplied exactly what I needed fast.
26 March 2026
Reply from MSG Bike Gear
Exactly what you needed and fast—mission accomplished! 🤜🤛 Glad we could help you get your visor back in top shape. Thanks for the support and see you next time!
Great item well priced 110&
17 March 2026
Reply from MSG Bike Gear
Thank you for the fantastic review! We are so glad to hear that your new flip-front helmet met your expectations and provided great value. Providing high-quality gear at a fair price is exactly what we aim for. We appreciate your support!
Reply from MSG Bike Gear
We sincerely appreciate your feedback. Our team works hard to ensure fast shipping, so it’s great to know your order arrived in just two days. We hope your new leggings and gloves serve you well. Thank you for the 'Very good' rating!
Quick delivery and good price
23 March 2026
Reply from MSG Bike Gear
Thanks for the feedback! We're glad we could get your OptiMate lead to you quickly and at a great price. It’s a small part, but a big deal for keeping that battery healthy! Ride safe.
Reply from MSG Bike Gear
We truly appreciate your review! Providing great service and fast shipping is our top priority. We're delighted that our staff could assist you and that your new helmet and gloves arrived promptly. Thank you for choosing us for your riding gear!
All excellent very helpful
21 March 2026
Reply from MSG Bike Gear
Thanks for the brilliant feedback! ⚡️ We try our best to be as helpful as possible, so we’re glad you’re happy with the service and your new HJC. See you next time!
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