The order was due on April 14th but was not delivered to the right address. This caused very unwelcome anxiety. Through local effort the consignment was eventually located. This was reported back to... See more
Company replied
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The order was due on April 14th but was not delivered to the right address. This caused very unwelcome anxiety. Through local effort the consignment was eventually located. This was reported back to... See more
Company replied
Our experience was great because we trusted Robin James with our wine choices which were to be paired with cheeses chosen by Author/Cheesemonger Ned Palmer and bought from Guntons. We gave Wheeler's... See more
Company replied
Their wines are always of a superb quality and a good price, They have taught me a lot about different grapes and u have rediscovered a taste for French wines. If you want to enjoy your wines witho... See more
Company replied
I would definitely order from Mr Wheeler wine again. Brilliant customer service they were so helpful regarding delivery dates as I was purchasing a gift for my uncle's birthday. The wine was delive... See more
Company replied
The origins of Mr.Wheeler date back to Victorian times, when George Wheeler, the great-great-great grandfather of our current Chairman Johnny Wheeler, first joined the wine industry, and the family business, supplying fine wine from Colchester, began. Mr.Wheeler is the evolution of 130 years of expertise and experience, offering a carefully-chosen selection of outstanding wines to suit a variety of pockets. The mission at Mr.Wheeler is to ensure a certain standard of drinking, whatever type of wine you enjoy, and from wherever in the world you would choose. The wines that our experts and vineyard partners choose and recommend to you are always the best - they deliver on quality, value and enjoyment.
Estate Office, Park Lane BC, Langham, CO4 5WR, Colchester, United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 week
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I was grateful for the timely delivery of exactly what was ordered.
Mr Wheeler is a very professional company to deal with, nothing is too much trouble and the delivery service is second to none.
Good wine at good prices. Wine was dispatched quickly and contact was good
Personal touch and swift responses are much appreciated and in your DNR! Tony Hallett
The champagne provided by Mr Wheeler exceeded expectations
No problems at all and delivery made as would be expected
Delivered in good time as requested and the wine is excellent
I have bought from Mr Wheeler many times and always had good service and good wines. If ever I am disappointed with any of their wines they accept returns and refund without question. Great service..great company.
Mr Wheeler has some incredible wine one simply cannot buy anywhere else. Delivery is supersonic.
Great selection of wine- from the exotic excellent to the very good reasonably priced. Quick delivery and free. Great service.
Excellent product delivered on time - what more is there to say!
Supplying great wine at a good price with very prompt delivery by a nice driver
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