Honest review. They do pay out. Takes longer than your mainstream bookies. My only issue is the website and app are terrible. Log you out every few seconds. Doesn’t load, really slow this reaso... See more
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Terrible website, looks like it was made by an amateur about 20 years ago. Awful jpeg of a poker chip with white edges spins on the screen, giving an incredibly amateurish vibe. Also, you are c... See more
Run a mile from this site huge headache all round. Terrible slow dysfunctional website. They choose when you can play at Mr Play buffering the website so you cant place a bet the majority of the time,... See more
I've had £650 in my account since 24th November my bank keeps declining my money but when it bounces back to mr ripoff it doesn't even show so I can add another card I've been on this site for 2 yea... See more
Company details
Information provided by various external sources
mr.play is the ideal online casino to have a fun time playing casino games such as slots, roulette and blackjack while enjoying huge bonuses and more.
Contact info
Malta
- mrplay.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Site recommended 👍🏼
I felt obliged to write a review due to all the bad comments on here. After seeing them I feared the worst when waiting on a withdrawal from mrplay however the withdrawal actually came through very quickly. I had a small issue where I kept getting bonuses activated on my account when I didn’t ask for them and when I went to withdraw some money I couldn’t because it said I had to fulfil wagering before I could withdraw. After speaking to customer service they advised me that bonuses are automatically given unless you chose to opt out which I think is a bit daft but in the end it was relatively straight forward to opt out of that and once I had done it I was able to withdraw from my balance. I played for a little longer after doing so and managed to put together a decent amount so went to withdraw. It says on the website that PayPal withdrawals are instant but as it was early hours of the morning I didn’t expect that so waited until the morning. There was no processing email so I contacted support again who said they were working through them and were very busy so it could take a few days but they were hoping to have it done by 3pm that day. That set alarm bells ringing but to be fair the money was in my account within a few hours so I can’t say fairer than that. Overall a few small issues but in general my experience with the site has been very good so would recommend 👍🏼
Lowlife company who buys data to spam…
Lowlife company who buys data to spam advertisements. Stop texting me!
Wagering requirements were massive so I…
Wagering requirements were massive so I cancelled my bonus. They did pay out my winnings but it cost me to deposit and cost me to withdraw. Then it also rounded my winnings down so I did lose a few quid on withdrawals - that’s how they get you. A bit underhand.
No issues at All
No issues at All. Registered account last night. Deposited tena claimed sports offer welcome. Made only 15£ on sports then requested withdrawal to the bank card. The money was ready in my bank account the same day. I didn't have any issues with mrplay. Also verified from automated system wasn't ask to upload extra documentation. Happy with them. Its honest opinion. Thanks
Don't play on this site guys absolutely…
Don't play on this site guys absolutely shocking spent a small fortune when joining didn't get my join up bonus only a handful of the games loaded and trying to get a bonus was like watching paint dry these rouge sites need closing down they are the highwaymen of casino's they will Rob you blind steer clear
ABSOLUTE JOKE … PAYOUT IS AWFUL
ABSOLUTE JOKE … PAYOUT IS AWFUL, WEBSITE LOGS YOU OUT ALL THE TIME AND TAKES AGES TO LOAD … PLEASE AVOID AT ALL COSTS
Absolute crooks
Absolute crooks! Spent a fortune and not one bonus feature. Very greedy. Very boring. No fun. Use a more reputable site. In future I think I may go and light £20 notes on my front lawn while hitting myself with a shovel. It would definitely be more fun.
This site is a Scam and also it made me…
This site is a Scam and also it made me realise I am dumb to spend my hard earned cash on a website that just scams you. I was playing roulette and my number came through and I would have won £3500 but instead a message comes bet rejected after saying bet accepted . So I need to stop gambling full stop . I might as well give my hard earned cash to a random guy on a street. That’s what we are doing when gambling on these stupid sites. Just the thrill of chasing money.
This site is a scam it’s sister site is…
This site is a scam it’s sister site is bet target and other I advise people to stay away 100 percent scam they were stupid enough to post all there sister sites to me I asked them before but someone on there live chat gave me them all I will post all of them they refused me details off my account and to delete my details they take 2.5 out of your deposit this site should be seen by the gambling commission but they won’t do anything because they are also terrible plz stay away I will put all sister sites on a review so you can feel safe they also rob you off any free bets please delete this site and sister because you won’t be paided
Do not even think about joining this…
Do not even think about joining this site!!
Be warned they will make it very easy to place money in your account, they charge you for the pleasure of this?
If you do manage a small win! they also take a fee to take your money back lol.
complaints take a life time to sort out, which you will not be happy with the end result!
save yourself stress, connection is slow as they are based abroad.
Be warned stay away.
The same as other from this…
The same as other from this brand.Rigged games.Offer 20 spins £0,20 per spin return £0.88.Scammers and thieves.
I’m not sure why so many bad reviews
I’m not sure why so many bad reviews, I won £10000 last night and they rang me this morning to congratulate me and is now already in my account! Never had such a fast payout very happy!
AVOID!!!!!!!!!
Rip off. Made a deposit and used that to bet on horse-racing. Got a bonus to use on games. Won on the horses but cannot withdraw until I wager £650. Site is really slow too. AVOID
Firstly they charge you 0.25% to make a…
Firstly they charge you 0.25% to make a deposit. Secondly the website/app/mobile site doesn't work, constantly buffering and you are unable to place a bet. And lastly the customer service is shocking. Please do not make a deposit with this bookmaker Worst I have used my a long way.
Quick to take your money
Quick to take your money, ever so slow to pay out when and IF the time comes. Yet ANOTHER company that is happy to take your money, but when you wish to withdraw, suddenly you need a ton of ID. If they genuinely worry about this, WHY NOT DO IT BEFORE DEPOSIT!!! No, if you deposit, lose and leave, they wont say a word. Tells you all you need to know. Also, they ACTUALLY CHARGE YOU to deposit!! Yes, they take a fee!!!!! Seriously, and on the way out as well. AVOID!!
Crap site never won anythink don't use…
Crap site never won anythink don't use it
I cannot recommend this bookie at all
I cannot recommend this bookie at all.
They charge a commission on deposits and they charge a fee on withdrawals! A few bookies will charge one or the other but I have never known one to do both.
Their sports betting page takes ages to load, if ever. It is as if they want you to lose patience and go to the Casino instead.
The free bet offer includes an obscure clause saying that if you have had a free bet with one of their affiliates in the past then you are ineligible! As if a regular punter is going to know what bookie is affiliated with what! What a miserable and wretched way to catch punters out.
Luckily I only deposited twenty pounds. If you deposit any money with Mrplay after reading this then you are a fool.
Run a mile from this site huge headache…
Run a mile from this site huge headache all round. Terrible slow dysfunctional website. They choose when you can play at Mr Play buffering the website so you cant place a bet the majority of the time, strangely the deposit function works amazingly fast. The slots have the lowest win percentage i have ever experienced at a casino apparently £20 is a big win after you spend hundreds. No chances to claim your losses back at all. Outright fraudsters. Avoid like the plague.
Scam site
Scam site. Try to use excuses to limit your account. Every pic of ID is "a bit blurry" funny that the same pic is valid practically everywhere else. Avoid.
Bad casino they try to not give your…
Bad casino they try to not give your money and slowy dont use your money here
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