Movinglife UK Reviews 

203
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the product's excellent design and robust engineering, highlighting its ease of use and the independence it provides for travel and daily activities. People consistently praise the staff for being knowledgeable, professional, and genuinely helpful, offering patient demonstrations without pressure. The customer service is often described as outstanding and efficient, ensuring a positive and supportive experience from initial inquiry through to after-sales support. However, some customers mentioned challenges with the product's weight, finding it unwieldy or difficult to fold and reconnect its parts, especially for frequent use.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising its design, engineering, and ease of... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the ease of use and... See more

Service

Customers consistently report excellent service, with many describing it as great, outstanding, and second to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the staff's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a retired electro mechanical engineer I must congratulate you for the way in which my Atto Sport has been designed. I take great pride in everything I own and I love to show off my Atto to anyone... See more

Rated 5 out of 5 stars

The fact that two scooters stored side on both sides mean you have clear view of traffic behind you and not lose any back passenger seats and still have small loading spare in our Toyota Auris makes u... See more

Rated 5 out of 5 stars

The man who came to demonstrate the mobility scooter was knowledgeable, professional, friendly and patient. Similarly, the person who delivered the scooter was great. He took time to show us how to... See more

Rated 5 out of 5 stars

Movinglife are a great company. All the staff are friendly helpful and knowledgeable. Drew the salesperson brought the exact model that I was interested in and gave an excellent demonstration. This is... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

About Movinglife UK

Written by the company

We develop, manufacture and market a series of advanced folding scooters around the world, to provide the finest solution for people with mobility issues, due to illness or old-age.

Our products are designed with uncompromising quality, advanced technology and spectacular design, and no less important - with a deep understanding and constant attentiveness to customers' needs.

We’d like to get to know you and deliver a free no obligation consultation and product demonstration.

We offer a free home visit and demonstration for every prospect that turns to us for advice (area dependent). No commitment required and no strings attached.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

203 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(203)

169 reviews in the last 12 months

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Rated 1 out of 5 stars
Movinglife UK logo

Reply from Movinglife UK

Update

Hi Stephen

We have gone through and removed your email address from receiving any further contact. Please let me know if you get any more.

Apologies once again.

Kind regards

Helen
Movinglife

========================================

Hi Stephen

We’re sorry for the frustration caused.

The phone number linked to this enquiry was removed earlier this month. When you contacted us this week regarding your email address, we immediately disabled email communications from our side and contacted our marketing team to request removal of your email address from all current marketing campaigns.

As our systems synchronise across multiple platforms, there can occasionally be a short delay before changes are fully reflected. We apologise for the inconvenience and are actively following this up to ensure it is resolved.

Kind regards

Helen
Movinglife

Rated 5 out of 5 stars

Game Changer

Game Changer
Had my Moving Life Atto Sport Max for around 9 months now. It’s been a game changer!
Folds easily and can be transported in the car. I’ve taken it on cruise ships where people stop me and ask questions about it, it’s flown with it too. Today I’m showing it off to some OT friends who are interested in sharing details with their clients!

29 January 2026
Rated 5 out of 5 stars

My new Moving life mobility scooter is…

My new Moving life mobility scooter is just what I was looking for. It is light weight and able to be folded up into a suitcase size and yet substantial and strong enough for all the journeys I do. Dave the demonstrator came to our flat and allowed me to test the demo scooter out and about as well as in the flat. He answered all my queries. I am delighted.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

I was in Nottingham on a holiday when…

I was in Nottingham on a holiday when my scooter had a catastrophic breakdown I phoned moving life and they told us to stop by on our way home to Kent, we stopped outside the workshop my scooter was taken in and inspected,it was going to be expensive but they offered me a good trade in on a new scooter and we continued home.

18 October 2025
Rated 3 out of 5 stars

Too difficult to put together

So far I have struggled with the scooter. I valve great difficulty folding it and unfolding it also reconnecting the two parts once they are split. As a disabled person I have found it to unweildly and have hardly been able to use it since I got it.

22 January 2026
Movinglife UK logo

Reply from Movinglife UK

Hi Garth

Thank you for your feedback and we’re sorry to hear about the difficulties you’ve experienced.

The scooter is designed to be straightforward once familiar, but we understand that folding, unfolding, and reconnecting the parts can be challenging at first. This is certainly not the experience we want for any of our customers.

One of our representatives will be in touch with you directly to offer assistance and see how we can help you.

Kind regards,
Helen
Movinglife UK

Rated 5 out of 5 stars

Excellent service from initial contact to purchase

Excellent service from initial contact with Luke, to purchase with Drew.
Very friendly and helpful team.
Product manufactured to a very high standard.
Not pressured into the sale by Drew, a very relaxed and pleasant experience.
I would highly recommend Movinglife UK.

19 December 2025
Rated 5 out of 5 stars

Mark did an outstanding job

Mark did an outstanding job. He thoroughly broke down each aspect, allowing me to film him demonstrating the scooter's assembly and operation.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fabulous products, never over promise and always delivered on time, with care. Thank you Movinglife UK

16 December 2025
Rated 5 out of 5 stars

A great experience alround…

A great experience booking the demo with Luke and having the demonstration with Drew who was a delight to deal with. He explained things very clearly and did not rush us in our decision.
I would highly recommend Movinglife UK for a Scooter as the engineering is superb and the Scooter itself is of very high quality and very good value for money.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Super!

Drew went ‘above and beyond’ to drive a long way to personally deliver my husband’s Atto Sport. Then he took a lot of time to show me how to fold and unfold it and how to operate it. He also demonstrated some accessories that we wanted. I could not have asked for more. Truly excellent and personal customer service!

17 December 2025
Unprompted review

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