Movemybooks Reviews 

3,026
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless data migration process, noting that transferring accounting records between different financial platforms takes only a few minutes and saves hours of manual work. People also appreciate the clear instructions and helpful guides, which make setting up accounts and navigating the platform remarkably straightforward for everyone. Some reviewers were not happy with customer support, mentioning slow email replies, unhelpful responses, or a complete lack of telephone assistance when technical problems occurred. A few consumers also noted occasional missing data items after conversion or minor challenges when navigating the setup process.

What people talk about most

User experience

Consumers find user experience to be very positive, highlighting a seamless, fast, and efficient data... See more

Service

People report positive experiences with service, highlighting the quick, efficient, and seamless data... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise the support team for being very... See more

Instructions

Users describe positive interactions with instructions, highlighting clear and easy to follow steps that... See more

Website

Customers had ambiguous experiences with website migration platforms, noting both positive aspects and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently moved our accounts from one provider to another and used movemybooks to do so, the process was explained fully, with easy to follow steps. we had a little glitch our end and movemybooks re... See more

Rated 5 out of 5 stars

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more

Rated 5 out of 5 stars

I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within... See more

Rated 5 out of 5 stars

The customer support was excellent. Really helpful and quick to respond. The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.... See more


Company details

  1. Cloud Computing Service

Written by the company

If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(3,026)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Movemybooks make it SO easy

Movemybooks make it SO easy - just a few clicks and I leave everything to them and when it's finished, there's rarely anything that needs doing AND if there is, they always send an email with really detailed instructions on how to check and how to make any adjustments needed

1 September 2025
Rated 5 out of 5 stars

Smooth and Quick

I have experience of converting like 4-5 companies from QB to Xero and everything went perfect and QUICK.

2 September 2025
Rated 5 out of 5 stars

Exciting

Being a first-time user, it was challenging, but finally, I got what I needed. Very excited

1 September 2025
Rated 1 out of 5 stars

Think twice before you transfer any data

There is a warning before you begin - Movemybooks does not accurately transfer currency - all data showed as GBP but also some addresses appeared as UK when they were not on the previous programme - it has taken so long to amend all entries - transferring data should be easy - why is it such a nightmare ? Also, think carefully about how much data you really need to transfer - if you still have access to old information, I would think twice about transferring anything before your new financial year. I wish someone had told me that before I started the process which was far too easy get wrong.

25 August 2025
Movemybooks logo

Reply from Movemybooks

Hi Natalie

Thanks for taking the time to write a review. Multicurrency is a very complex feature. We try to be clear about our approach to multi-currency and attempt to highlight this prominently in our app and knowledge base.

I'm sorry things didn't work out as well as we'd like for your conversion. Due to the differences in the software systems and information they provide, the results can vary, particularly where multi-currency is present.

Your source software is specifically mentioned in our documentation as one where, if foreign currency is detected, the conversion is unlikely to complete accurately. If a customer uses a specific source system where foreign currency is mentioned as problematic, a cautious approach to the conversion is advisable.

Regards
Nathan

Rated 5 out of 5 stars

Best conversion to date

The data was pretty standard with no foreign Currency or departments to convert, a very quick conversion with only minor tweaks to be done to sort a few errors, very good and now have 1 year 11 months worth of back up data to refer to

3 August 2025
Rated 5 out of 5 stars

Amazing

Fantastic app, worked like a dream transferring my old Quickbooks Desktop 2013 data to Quickbooks Online Plus. Kepd me informed throughout. Very little tidying up needed once the process had been done.

31 July 2025

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