Motorway Reviews 

Easy to follow process. Good communication throughout. Would recommend, with the caveat that you need to be totally honest about condition of car so no issues at hand over. My car sale was done within 45 mins with no hassle

Overall, I was very pleased with the support which I received from Motorway and, especially, with the sale price which my car achieved through the auction process. Payment was received promptly.
My only disappointment was the ID verification formalities, which did not run smoothly despite my best efforts.

I sold my car through Motorway after a recommendation. I gave the details of my car and was immediately given an estimate. I uploaded pictures through the Motorway app and the car was put up for auction the following day. After 24 hours the car was sold to a car trader for near the estimate price. The company arranged a collection day and after the car was checked over we received the agreed payment. The whole experience was really good.

Easy from start to finish without having to drive to sell the car & received a higher price than we buy any car. Will use again.

This 2 nd experience was perfect, dealt with Dan at Fisher performance cars who asked me a couple of questions before he came to collect the car. He arrived did his inspection, took the car for a drive and I was paid all within 1/2 an hour.

They are offering a professional and reliable service to support selling my vehicle. I will recommend any one who might look for to sell their car.

Easy and quick to use, and overall a very professional service. Would use again.

Smooth, professional service.

Easy process from the start. Got a good price for the car and was a straight forward transaction with the car dealership.

Got swindled out of an extra £275 by the dealership because of a barely existent "dent" in the panel that was only visible at a particular angle with direct sunlight and light scratch mark on the side of the car I also couldn't notice... because of my situation I had no choice but to accept the revised offer. Dealing with the car collection company to sort out a date was also a nightmare.

The price of the vehicle got heavily discounted before even reaching the auction by motorway. I knew it would not meet the initial price but felt this was still a lot lower than a pristine car of its age.
When the buyer arrived they arrived a day late and reduce the price further. Only after haggling was the car then sold for less then the auctioned price.

The initial price they quote is way higher than what you'll be offered. Probably good if you are desperate to sell at any price. Didn't work for me. They also pester you despite completing eveything on line they still call!!!

Easy to describe and list.
Very pleasant dealer came promptly and slight haggling on sale price as expected.
Stress free and money in the bank on the drive as we passed over the keys.

3rd time I have used motorway and it has always been very good. from taking some photos meeting collection person and getting your money in about 2 mins after inspection I can’t fault it.

Simple and quick. Would recommend. Much better price than trading in my car.

Positives:
The app was helpful in terms of preparing the vehicle profiles, getting the right photos etc.
The teams sorting the collection through Motorway were efficient and helpful.
The payment was instant once the vehicle collection inspection was completed.

Negatives:
The auction sale price was £1k off the mark of the initial estimate (£23.5k estimate, £22.5k actual)
There was a drawn out process because of an issue with my invoice. 5 phone calls over a 2 week period ended with different outcomes each time, e.g. 1. everything is ok we'll progress the sale. E.g. 2. The invoice is a problem we can't accept it and we can't purchase the vehicle.
Because of the poor communication and lack of action sometimes I was nervous about my car sitting on my drive depreciating. Also I was made to feel like I was doing something dodgy. The flip flopping with the communication and the amount of chasing up was really really frustrating.

Very simple and collection very prompt following sale completion.

Bit Long winded with photos but essential to make sure price certainty.

Motorway describes its buyers as verified dealers. I'd like to know what that verification covers, because here's what it bought me.

I accepted a winning bid for a 2016 Prius. Collection date agreed. I was leaving the country that week and said so.

The day before collection the dealer couldn't confirm he was coming. Motorway called him for me and told me afterwards that he had claimed several failed attempts to collect. No one had been to my address. My phone records show every call on that line going out from me to him.

He arrived on the agreed collection date and spent the entire visit looking at the outside of the car. Never drove it. Never sat in it. Said he'd counted multiple marks on the paint, then told me he wouldn't take the car unless I accepted roughly a third off his own winning bid. No itemised costing. No written breakdown. I refused. He left without countering.

Here is the part Motorway should care about.

That same afternoon I sold the car to WeBuyAnyCar. Their valuation, before any deductions, came in within a few hundred pounds of the winning bid this dealer had just walked away from. WeBuyAnyCar inspected the car properly. They found the same paintwork he did and priced it at a fraction of what the dealer was demanding — and still paid me far more than the dealer offered on my doorstep.

WeBuyAnyCar is the buyer of last resort. Their entire business is buying below market and selling on at a profit. That is the company that beat a verified Motorway dealer by a wide margin, on the same car, on the same day, looking at the same paint.

So the paint was never the reason. A verified dealer put in a high bid to win my car, then valued it below the floor of the entire market to see whether I'd take it.

Motorway's response was to offer to relist. I won't be using them again.

You cannot charge sellers a fee, advertise your buyers as verified, run a process you call a sale, and then stand back as a neutral platform when a dealer treats his winning bid as an opening offer.

Accepting a bid here is not a sale. It's an invitation to be renegotiated at your own front door, on the agreed collection date. It's the wild west for individual sellers.

Use Motorway at your own risk.

A very easy, clearly explained process to follow. Excellent communication. Quick and efficient sale and transfer.