I recently purchased a new car from the Manchester dealership. Tony Hewitt and AJ provided exceptional service. Their professional advice and in-depth product knowledge enabled me to make an informe... See more
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Location
Switch locationAlexandria Drive, Lord Sheldon Way, OL7 0QN Manchester, England, GB
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I bought a vehicle which after one month I noticed that the rear door seals were hanging off. When I contacted them about this they said can you send some photos. I did this and heard nothing back so... See more
had my MOT done here recently, Emma was great help with getting my car sorted and customer service was lovely. no complaints at all I would definitely recommend
Company replied
True customer service is shown when the wheels fall off a matter (no pun intended) My car proved rather troublesome when, following a service, the computer could not be reset. Granted, it has taken so... See more
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Company details
Written by the company
The Northwest's No. 1 for used cars with over 2000 cars available. We have the biggest choice of used cars in Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team on 0161 301 6800 or live chat on our website - visit www.motorrange.co.uk. Ideally situated just off Junction 23 of the M60, Motor Range Manchester is simple to get to from all directions. You’ll find us 2 minutes from Snipe Retail Park on Lord Sheldon Way, with easy access, plenty of on-site parking, and a complimentary hot drink waiting at our refreshment station. Motor Range, Alexandria Drive, Lord Sheldon Way, Manchester, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm
Contact info
Alexandria Drive, Lord Sheldon Way, OL7 0QN, Manchester, England, United Kingdom
- 0161 301 6800
4.2
Great
100 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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DO NOT BUY YOUR CAR FROM HERE
DO NOT BUY YOUR CAR FROM HERE. Several faults and unable to resolve the matter and financially out of pocket now too. 0/10 do not recommend.
11 December 2025
Unprompted review
Reply from Motor Range - Manchester
Hello Laura,
We’re really sorry to hear how frustrated you’ve felt, and we fully appreciate how disappointing it is when a vehicle develops issues after purchase. We never want any customer to experience that and we have been in constant contact with you to arrange to get the vehicle issues diagnosed and get you back on the road as quickly as we can.
We’d like to reassure you that we have been working hard to resolve the warning light fault on your Fiat 500. Our technicians initially believed the issue was caused by a wiring fault, so we replaced the battery sensor, but the warning lights suggest there may be a separate issue relating to the hybrid system. We are currently awaiting the vehicle’s return for further inspection so we can complete the diagnosis.
We have already agreed to buy the car back, demonstrating our commitment to putting things right for you.
If there is anything more we can do to support you please don’t hesitate to contact our team directly.
Best regards,
Laura Gilchrist
Customer Care
My friend recently purchased a car from…
My friend recently purchased a car from this dealership in Ashton, and her experience has been extremely frustrating from the start. The car had a warning light on from the moment she picked it up, but she continued with the purchase because it included a 30-day warranty. Unfortunately, despite returning the car multiple times, the issue was never properly addressed. Each time the car was handed back, the same warning light reappeared almost immediately.
In our line of work, having a reliable car is absolutely essential, so dealing with repeated faults has caused a huge amount of stress and inconvenience. What made the situation even worse is that it felt as though her concerns weren’t taken seriously. She kept bringing the car back, yet the underlying problem remained unresolved, leaving her without a dependable vehicle when she really needed one.
She is now at the point of having to return the car entirely and request a full refund, which is the last thing she wanted to do. Overall, her experience with this dealership has been very disappointing, and based on what she went through, I would strongly urge others to be cautious and make sure any issues are fully resolved before committing to a purchase.
10 December 2025
Unprompted review
Reply from Motor Range - Manchester
Hello Amrutha,
We're really sorry to see that you have felt the need to leave a review on behalf of your friend. We are sorry that your friend is frustrated, and we fully appreciate how disappointing it is when a vehicle develops issues after purchase. We never want any customer to experience vehicle issues and we have been in constant contact with your friend to arrange to get the vehicle issues diagnosed and get her back on the road as quickly as we can.
We have been working hard to resolve the warning light fault on the Fiat 500 in question. Our technicians initially believed the issue was caused by a wiring fault, so we replaced the battery sensor, but the warning lights suggest there may be a separate issue relating to the hybrid system. We are currently awaiting the vehicle’s return for further inspection so we can complete the diagnosis.
We have already agreed to buy the car back, demonstrating our commitment to putting things right for your friend.
We have re-assured your friend that we are here and will support her as much as we can.
Best regards,
Laura Gilchrist
Customer Care
Great Service for a great Value Car
Great Service for a great Value Car. The whole sales process was excellent with everything clearly explained.
Offer good selection of cars at a great price. Daniel was a great sales person and made the whole process as easy as possible whilst explaining all relevant information.
15 November 2025
Unprompted review
Reply from Motor Range - Manchester
Hello Adam. Thank you for choosing Motor Range Manchester! We are delighted to hear you have found your perfect car. Wishing you many happy miles!
Best wishes,
Laura Gilchrist
Customer Care
Great service
Great service, lovely friendly staff!
Daniel was amazing from start to finish.
(Motor Range - Manchester)
11 November 2025
Unprompted review
Reply from Motor Range - Manchester
Hello Claire! Thank you for choosing Motor Range Manchester. We hope you're enjoying your new car.
Best wishes,
Laura Gilchrist
Customer Care
Staff (Daniel) friendly and helpful.
Staff (Daniel) friendly and helpful.
No pressure sales.
Good stock of vehicles.
27 October 2025
Unprompted review
Reply from Motor Range - Manchester
Hi Louise,
Thank you for your kind feedback. We’re so pleased to hear you had a positive experience and found our team friendly and helpful. It’s great to know you appreciated our no-pressure approach and wide range of vehicles.
Enjoy your new car, and we hope to see you again in the future!
Best regards,
Nick Flinn
Customer Care
Excellent customer service
Excellent customer service. The salesman was very helpful and efficient. His name is Daniele Signori
26 October 2025
Unprompted review
Reply from Motor Range - Manchester
Hi Elmah,
Thank you for your feedback! We’re delighted to hear that Daniele provided excellent service and made your experience smooth and efficient.
Best regards,
Nick Flinn
Customer Care
Alec and Dan at Motorrange Manchester…
Alec and Dan at Motorrange Manchester was absolutely fantastic. Alec was amazing, professional and a really nice person. His telephone manners was unbelievable, and in person he looked even better haha. Dan was also nice too, and helpful with the sale. He was attentive , and we are very happy with them both. We would reccemond anyone to Motorrange , as they go above and beyond….
21 October 2025
Unprompted review
Reply from Motor Range - Manchester
Hi Sue and Alan,
Thank you for your wonderful feedback! We’re so pleased to hear Alec and Dan made your experience enjoyable and went above and beyond to help. We’ll be sure to share your kind words with them — they’ll really appreciate it. Enjoy your new car!
Best regards,
Nick Flinn
Customer Care
Professional and helpful service from…
Professional and helpful service from the moment I walked in and no pushy sales talk
10 October 2025
Unprompted review
Reply from Motor Range - Manchester
Thank you Margaret for the 5 star review! Wishing you many happy miles!
Best wishes,
Laura Gilchrist
Customer Care
Andy was very helpful and easy going
Andy was very helpful and easy going. And very comforting and funny
9 October 2025
Unprompted review
Reply from Motor Range - Manchester
Thank you Emily for the 5 star feedback! Happy Motoring!
Best wishes,
Laura Gilchrist
Customer Care
Very professional with a very friendly…
Very professional with a very friendly attitude. Ryan was fantastic wasnt pushy and explained everything. Listened to what i wanted and needed in a car and gave great advice. Overall fantastic experience today and i will reccommend ryan and his service today and the company to friends and collegues.
And bonus i walked out with the car today.
4 October 2025
Unprompted review
Reply from Motor Range - Manchester
Hi Stacey, it's great to read your 5 star review! Wishing you many happy miles in your new car.
Best wishes,
Laura Gilchrist
Customer Care
Reply from Motor Range - Manchester
Thank you Maisie for the great review.
Best wishes,
Laura Gilchrist
Customer Care
I purchased my car from Motir Trade…
I purchased my car from Motir Trade September 2025. From the moment I walked in, there was no pressure. I was left in peace to walk around, given keys to look at cars in more detail, and again no pressure to buy.
I dealt with Jack Garlic, who I have to say, provided me with one of the best customer service experiences I have ever received. Thanks Jack. So much, I now have tge car of my dreams.
7 September 2025
Unprompted review
Reply from Motor Range - Manchester
Thank you Gillian for your lovely review. Your kind comments will be passed on to Jack in our Sales Team! Happy Motoring!
Best wishes,
Laura Gilchrist
Customer Care
Adam at Manchester did a great job…
Adam at Manchester did a fantastic job of making the whole buying process a pleasure. Everything was explained in detail and clearly, I would recommend the company and would use them again when I decide to change a vehicle.
Thanks again for your help.
26 September 2025
Unprompted review
Reply from Motor Range - Manchester
Thank you Mark for the 5 star comments! Your kind feedback will be passed on to Adam. Happy Motoring!
Best wishes,
Laura Gilchrist
Customer Care
Quick easy process
Quick easy process, exchanged my car for a new car. Wasn’t stressful at all! Thank you to Abdurrahman for the smooth sailing process and the car we have always wanted!
21 September 2025
Unprompted review
Reply from Motor Range - Manchester
Hello Nathan! Thanks so much for the great feedback. We always strive to make car buying easy and hassle free! We are delighted to hear you've enjoyed buying your car from Motor Range Manchester. Happy Motoring!
Best wishes,
Laura Gilchrist
Customer Care
Great service
Great service, gorgeous car! Steve is so nice, wouldn’t really want anyone else sell me a car but Steve
14 September 2025
Unprompted review
Reply from Motor Range - Manchester
Thank you Lynne for these wonderful comments. Your lovely feedback will be passed on to your salesperson Steve.
Best wishes,
Laura Gilchrist
Customer Care
Really recommend
Adam was super helpful when buying my car! Hand over experience was easy and pain free - really recommend.
6 September 2025
Unprompted review
Reply from Motor Range - Manchester
Thank you Zoe for the 5 star feedback! We hope you enjoy your new car!
Best wishes,
Laura Gilchrist
Customer Care
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