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Motorpoint - Portsmouth Reviews 

395
TrustScore 4.5 out of 5

4.7

468 London Road, PO2 9RN Hilsea, Portsmouth, GB


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Rated 5 out of 5 stars

Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... See more

Rated 5 out of 5 stars

no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good. Particularly from Reagan on the initial call and completed by M... See more

Rated 3 out of 5 stars

Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamil... See more

Company replied

Rated 5 out of 5 stars

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

395 reviews

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4.7

All reviews

(395)

5,918 reviews in the last 12 months

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Rated 5 out of 5 stars

Unbeatable

The prices are unbeatable, the showrooms are immaculate, the coffee is free and the staff are lovely. What more could a customer want?
Special mention to Jaime (may have spelled that wrong, sorry) at Portsmouth for her unending patience with an old technophobe. Well done girl!

24 June 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Very competitive pricing

Very competitive pricing. Good service from beginning to end. Staff were both helpful and professional, especially Megan Tee.

16 June 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Thank you for making it easy to buy my…

Thank you for making it easy to buy my new car & trade in my older one. Which we used you for as well.

11 June 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Buying a car made easy

This was a quick and easy experience with helpful friendly staff

6 June 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

I was very impressed with the service I…

I was very impressed with the service I got from motorpoint. I was not pressurised into anything. Very friendly salesman. (Wesley). I would recommend motorpoint if you are thinking of buying a car.

10 June 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Megan Standing from Portsmouth branch…

Megan Standing from Portsmouth branch was excellent and nothing was too much trouble. Always kept us updated via text emails and calls. Lovely car buying experience.

7 June 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Highly recommend!

My husband and I were seen by Wesley, who was very accommodating and knowledgeable.
He helped us pick the perfect car for us and made the part exchanging of our current vehicle seamless.
We definitely recommend motorpoint to our friends and family.
Wesley deserves 6 stars!! Thank you.

28 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Great experience

Great experience made buying a car easy and effortless.

2 June 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Came up with the right vehicle

During my car search, which was quite some time Megan S, was fantastic in keeping in touch without ever being pushy, came up with the right vehicle for me. Her patience, professionalism, and dedication made the entire process so much easier. The car’s presentation, the seamless test drive arrangement, and attention to detail didn’t go unnoticed, I truly appreciated the effort put into this major purchase. I have every confidence that any aftersales support will be handled with the same level of care and attention.

30 May 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Purchased our new car from Meghan today…

Purchased our new car from Meghan today and we couldn't have been happier with the service provided. Meghan was helpful, friendly and assisted us every step of the way, and very happy with our new car!

31 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

The reason of my review is Megan…standing

The reason of my review is Megan Standing left us alone to look at cars with no pressure . Due to this mannerism we bought a car even though we were only looking . We were offered hot or cold drink was made to feel welcome , she valued our car we were so pleased with outcome , I done the deal . I highly recommend Megan she’s an asset to motorpoint . Thank you for all you done for us Emma and Nigel

31 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

1st class service

1st class service, my wife and myself were treated really well, from the moment we arrived to look for a vehicle to the date of collection everything went smoothly, the saleswoman Megan was really helpful and friendly, it seems that this branch works well as a team, any issues were dealt with as a group, definitely something to be proud of, the final handover was very smooth, I was given a good price for my part exchange vehicle, which reflected in the deal, making this a easy exchange, only downside where were the complementary chocolates sealing the deal 😂, i would definitely recommend this car sales, very rare to find such a great service.

17 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Brilliant experience with Wesley

Wesley was brilliant in finding me my new car. He went through everything in great detail, helped me with recommendations and gave me an overall brilliant experience. I 100% recommend motorpoint for your next car and will be using them again.

28 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Amazing!! Would highly recommend.

I had such a pleasant experience with Megan at the Portsmouth branch, she was in contact throughout my whole car buying journey but not in a pushy way which I found else where. Megan went above and beyond to assist me.
I had a very specific list of what I needed and what I didn’t want. Megan listened and understood all of my needs and never once made me think I was being awkward. She is a Gem and anyone who is looking for a car I most certainly will send them
Her way! ⭐️⭐️⭐️⭐️⭐️ 5* from me

1 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Rated 5 out of 5 stars

Charlie was a fantastic representative…

Charlie was a fantastic representative of Motorpoint-Portsmouth. He is professional, extremely helpful, very knowledgeable and gave us 5 star service. Couldn’t recommend him and Motorpoint more highly. Very happy customers!

27 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Outstanding customer service for a great new car!

I've just bought a new car from Megan S at the Portsmouth branch and she's been brilliant. It's taken weeks (maybe months) to find the right vehicle and she's been amazing at keeping in touch but not being in the least bit pushy. Nothing was too much trouble and I have every confidence that if I do have any issues, not that I'm expecting any, they will be resolved.
Also worth mentioning that the whole team at Portsmouth were friendly, helpful and incredibly patient with my energetic 4 year old!

24 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Motorpoint always has a great selection…

Motorpoint always has a great selection of vehicles at good prices and they offer generous trade in values.
Charlie was my salesperson and he was extremely knowledgeable , helpful and efficient. Whenever I have been considering cars Charlie has always made great recommendations based on a good understanding of what I'm looking for in a car. I can honestly recommend Charlie to anyone who is searching for a car.
Have been buying from Motorpoint for 20 years and I will continue to go there before considering anywhere else.

25 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Great customer service

Great customer service

20 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

As Motorpoint is close to my home

As Motorpoint is close to my home. I thought I would pop in not expecting and pleasantly surprised to find such a wide range of vehicles. I was greeted by Wesley who invited me to look round asked what I was looking for searched for the specific car I was looking for, it came down to a choice of 2. He gave me advice and time to decide what I wanted to do with no pressure. Very professional with a friendly approach. Made the process very easy. Would highly recommend Motorpoint and Wesley as a salesperson 10/10.

21 May 2025
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

Rated 5 out of 5 stars

Megan Tee was an absolute star and…

Megan Tee was an absolute star and resurrected our confidence in the Motorpoint service despite our negative experience with Charlie at the Portsmouth branch. Would highly recommend Megan as a life saver and for coming up trumps with her positive, professional and efficient service..

17 May 2025
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Jamey Dickinson
Sales Support

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