Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... See more

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no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good. Particularly from Reagan on the initial call and completed by M... See more
Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamil... See more
Company replied
I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom
- 02394 270705

Over 1000 new cars every week
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Great Service from start to finish
Great Service from start to finish
I was greeted straight away by Wesley Schumann who proceeded to take me through a selection of models that met my requirements. I didnt feel under any pressure which was paramount for me. I was given time to make sure i was getting the car that I wanted. Excellent communication throughout. Really pleased with my new car.

Reply from Motorpoint - Portsmouth
Excellent customer service
Excellent customer service, quick and efficient, staff were extremely helpful.

Reply from Motorpoint - Portsmouth
I bought a used car from the Portsmouth…excellent
I bought a used car from the Portsmouth branch, the girls that work there were absolutely lovely, they gave good information, very helpful and I am thrilled with the car.

Reply from Motorpoint - Portsmouth
Awesome customer service
Drove past every morning and never noticed it. Sold my old car and was complaining to a colleague about the dealership I previously used closing down and she suggested Motorpoint.
Went on their website and thought ok, as I was on a budget. I saw a few options and rang them. They got the Portsmouth team to ring me back. Went for my appointment 19th of July 2025, collected the car on the 21st of July.
Wesley and Charlie went above and beyond. Had to ring them on the 22nd about one of the keys not working, and took it in on the 23rd, it was fixed in less than 3 mins. The same week, I had to give them another ring as the car refused to start after charging and the electric mirrors wouldn't unfold and I was stuck for over an hour trying to get it to work before it started working. Gave them another ring and was asked to bring it it. On getting there, the mirrors started working fine and the auto lock and unlock started working as well. The people with me were shocked as was I and I felt awful as it felt like I rang them for nothing but the colleague who came to attend to me was very understanding.
So far, I haven't had any issues with the car (touch wood) and I would definitely choose them again.
Sorry I took time writing this review as I was still trying to observe the car itself.
Lola

Reply from Motorpoint - Portsmouth

Reply from Motorpoint - Portsmouth
Motorpoint are a good company
Motorpoint are a good company, saw the car I wanted, made an enquiry through the website and was contacted very soon after. Booked in for a test drive of the car I was interested in, liked the car, bought it (traded my car in satisfactorily). They were very helpful and answered all my questions, a good experience.

Reply from Motorpoint - Portsmouth
Incredible service from everyone!
Incredible service from everyone!
From the start of my car shopping experience with Motorpoint, Charlie was really understanding of my situation, time constraints and requirements. He was extremely friendly, approachable, knowledgeable and professional.
Collection day felt like a big celebration for everyone and you're made to feel really special!
It was great to get a call a few days after collection to make sure that everything is as expected and you're enjoying your new car.
Overall I cannot fault Motorpoint Portsmouth for their incredible team and service. I recommend them to everyone that even mentions they're thinking about getting a new car!

Reply from Motorpoint - Portsmouth
Megan at Motorpoint Portsmouth
Megan at Motorpoint Portsmouth was very Professional and friendly.

Reply from Motorpoint - Portsmouth
Fantastic service
This is my 3rd car from Motorpoint. Fantastic service from start to finish. I was kept updated about everything, all the finance was taken care of and everyone I spoke to was friendly, helpful and knowledgeable. I certainly won't go anywhere else now.

Reply from Motorpoint - Portsmouth
Great purchasing experience friendly…
Great purchasing experience friendly and knowledgeable

Reply from Motorpoint - Portsmouth

Reply from Motorpoint - Portsmouth
Professional service
All the staff we interacted with on the day were fantastic
They were all attentive to my wants and needs and made the whole process a pleasurable one from start to finish
I found it a very relaxing atmosphere and nothing I asked for was too much trouble for them
I did end up buying a car which I was able to drive home the same day
Just want to say thankyou to the team at Hilsea and I will be recommending them to family and friends and I would not hesitate to buy another car from them in the future

Reply from Motorpoint - Portsmouth
This is my second car from Motorpoint…
This is my second car from Motorpoint Portsmouth, 5 car from Motorpoint as a whole. Always a great experience, staff are friendly, always happy to help, knowledgeable, and always go the extra mile.

Reply from Motorpoint - Portsmouth
The whole experience was great
The whole experience was great. From what car I was looking for to getting the car. Very easy and stress free.
Especially Charlie who reassured me all the way

Reply from Motorpoint - Portsmouth
Fantastic service
Fantastic service, friendly helpful staff at the Portsmouth branch, great value purchase & good trade price thank you for making our purchase so easy

Reply from Motorpoint - Portsmouth
Wesley Motorpoint Portsmouth
Wesley was very helpful to help us find a car we genuinely liked, he was knowledgeable about cars we did and wasn’t sure about. Highly recommended to go here and ask for him. Thanks again.

Reply from Motorpoint - Portsmouth
Great service from start to finish
Great service from start to finish. Seamless transaction including part exchange. If you're looking for a new vehicle would recommend Motorpoint.

Reply from Motorpoint - Portsmouth
Brilliant place to aquire a vehicle
Brilliant place to aquire a vehicle. Superb customer service, no pressure selling. More than happy to purchase again from them. Thank you to Finn and the rest of the team.

Reply from Motorpoint - Portsmouth
It was excellent no one pressured me to…
It was excellent no one pressured me to buy a car ! I saw a car online well priced , went to Portsmouth branch spoke to Wesley and he talked me through the process and I bought the car on the spot . I’m really pleased the entire process went smoothly, I’m pretty sure I will buy from motorpoint in the future . Claude

Reply from Motorpoint - Portsmouth
Megan T was amazing
Megan T was amazing , very professional and friendly. Couple of minor things needed doing and she got it all completed before we left the showroom. Absolutely loved the big blue ribbon she put on my car. it was a lovely morning picking up the car and the handover was really good. Would recommend her going forward she is a lovely lady and my car was a white seat arona 24 plate .

Reply from Motorpoint - Portsmouth
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