There was no hard sell. We were able to browse at our leisure and use our mobile to scan the qr code for all the details. The salesman was helpful and after a test drive, he guided us through the pr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When we first visited motorpoint to view vehicles we were asked if we needed any help which we declined. There were no sales people trying to or influence use. We were left to our own devices too view... See more
Company replied
A great selection of cars in a range of specifications and sizes; everything you need in one place. No pushy or arrogant sales execs, just polite and willing to listen without trying to push cars on... See more
Company replied
After dealing with CarWow and Motorway and wasting my time with their "offers" that never come anywhere near what they say when the auction happens, I got a valuation for my wife's mint 2024 Min... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Queensway Meadow Industrial Estate, NP19 4SS, Newport, Gwent, United Kingdom
- 01633 739362
Over 1000 new cars every week
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a long drive to Wales to collect…
We had a long drive to Wales to collect our new car, but it was well worth it We found Tom Holland your sales rep very helpful with the hand over and we are pleased with the vehicle we bought and it drove well on the way home
27 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear that your journey to collect your new car was worthwhile and that you're happy with your purchase. It's wonderful to know that our sales representative Tom was very helpful during the handover. We're glad the drive home was smooth!
Thank you
Motorpoint Newport
DAMAGED VEHICLES
Sold a car that has headlight out of place ruining the cosmetics of the car but as its functional and cosmetic not mechanical motorpoint refused to fix it due to the car being 7 years old. Is this is the case dont sell 7 year old.
21 July 2026
Reply from Motorpoint - Newport
Thank you for taking the time to share your feedback. We're sorry to hear that you're disappointed with the outcome, particularly after bringing your concerns to our attention.
Following a thorough inspection, our preparation team confirmed that the headlight alignment is within the expected standard for a seven-year-old vehicle and that there are no concerns regarding water ingress, safety, or the operation of the headlight.
While we appreciate this isn't the resolution you were hoping for, we are satisfied that the vehicle meets the appropriate standard and, as a result, we are unable to carry out any work in relation to this matter.
Kind regards,
Motorpoint Newport
Motorpoint had a lot of chose of cars
Motorpoint had a lot of chose of cars, and the prices were good. We were allowed to walk around the cars at our leisure. The service was excellant, we will definitely go there again when we change our car .Ollie served us and explained everything about the finance.
26 July 2026
Reply from Motorpoint - Newport
We're delighted to hear you found a great selection of cars at good prices and enjoyed browsing at your leisure. It's wonderful that our service was excellent, and we look forward to welcoming you back for your next car!
Thank you
Motorpoint Newport
Sold my 2019 ford focus st line 2.0d…
Sold my 2019 ford focus st line 2.0d estate to motorpoint in newport today 27th July in less than a hour and paid into my bank excellent staff and paid me £700 more than we buy any car 10/10 would reccomend these guys..
27 July 2026
Unprompted review
Reply from Motorpoint - Newport
We're so happy to hear about your excellent experience selling your car to us! It's wonderful that our team provided such efficient service and a great valuation. Thank you for your kind recommendation.
Thank you
Motorpoint Newport
Reply from Motorpoint - Newport
Thank you for taking the time to leave us a 5-star review! We're so pleased to hear that our team provided you with excellent assistance.
Thank you
Motorpoint Newport
Reply from Motorpoint - Newport
Thank you for the 5* review and great comment!
We truly appreciate it.
Thank you
Motorpoint Newport
Great experience
Staff we extremely helpful and not pushy at all. Buying my new car was really straightforward, quick and easy
18 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear that our staff were helpful and not pushy, and that your car buying experience was straightforward, quick, and easy. Thank you!
Thank you
Motorpoint Newport
The preferred car supermarket
Sales personnel do not pounce on you when you walk through the door.
You are free to walk around the stock and able to have the keys to any vehicle you are interested in.
All employees are well presented and relaxed in their approach to customers.
The transaction process has become more the responsibility of the purchaser than in previous times, but they are helpful with advice as it is their every day process.
20 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear that you appreciated our relaxed approach and the freedom to browse our stock at your own pace. It's great to know our team was helpful throughout your purchasing journey.
Thank you
Motorpoint Newport
Reply from Motorpoint - Newport
We're so pleased to hear that your experience with us was smooth and professional. Thank you for your wonderful feedback, we truly appreciate it!
Thank you
Motorpoint Newport
Good selection of vehicles at…
Good selection of vehicles at reasonable prices. Good service with very helpful staff . Have now bought three vehicles from motorpoint.
23 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear you appreciate our selection of vehicles and reasonable prices. It's wonderful that our staff were helpful, and we truly value your continued loyalty!
Thank you
Motorpoint Newport
Allow time to view cars with no…
Allow time to view cars with no pressure from sales people, however very approachable when needed to ask question. Easy system to follow, csn access any car of interest and arrange test drive quickly.
23 July 2026
Reply from Motorpoint - Newport
We're so pleased you had the freedom to view cars without pressure, and that our team was approachable when you had questions. It's great to hear you found our system easy to use for test drives! We appreciate the feedback!
Thank you
Motorpoint Newport
First class service!
First time we had bought a car from here, and it won’t be the last, found ourselves the perfect little car, had Tom helping us through the process, he was amazing, nothing was too much trouble, you will definitely see us again in the future.
19 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear you found the perfect car and had such a positive experience with our team! It's wonderful to know that nothing was too much trouble, and we look forward to seeing you again in the future.
Thank you
Motorpoint Newport
Staff friendly and helpful
Staff friendly and helpful, good selection of cars straightforward transaction.
21 July 2026
Reply from Motorpoint - Newport
We appreciate your 5-star review! We're delighted to hear that our team was friendly and helpful, and that you found our car selection good and the transaction straightforward.
Thank you
Motorpoint Newport
Reply from Motorpoint - Newport
We're delighted to hear you found a car you liked and that our staff were so helpful! We're glad you were able to drive away the same day. Thank you for your wonderful feedback!
Thank you
Motorpoint Newport
Very helpful staff but no sales…
Very helpful staff but no sales pressure applied. We were left alone to explore the vehicles we were interested in.
18 July 2026
Reply from Motorpoint - Newport
We're delighted to hear that our staff were helpful and that you appreciated being able to explore our vehicles at your own pace without any pressure. Thank you for your feedback!
Thank you
Motorpoint Newport
Great all around experience
From start to finish no pressure hand over good a real improvement been dealing with Motorpoint for several years always been looked after
17 July 2026
Reply from Motorpoint - Newport
We are so glad to hear that your recent experience was a real improvement and that we consistently look after you. We truly appreciate your continued loyalty over the years! Thank you so much.
Thank you
Motorpoint Newport
Motorpoint sale
There was no pressure sales tactics, the staff were really polite and helpful from start to finish. Good selection of cars.
16 July 2026
Reply from Motorpoint - Newport
Thank you for your kind words! We're so pleased to hear that our team provided a polite and helpful experience without any pressure. We appreciate your feedback on our car selection too.
Thank you
Motorpoint Newport
Fantastic customer service
Fantastic customer service, no pressure into buying a vehicle at all
6 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear that you experienced fantastic customer service and felt no pressure during your visit. Thank you for your kind words!
Thank you
Motorpoint Newport
Great service
Great service. Michael crouch was professional, informative and nothing was too much trouble.
13 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear you received such great service. It's wonderful to know Michael was professional and helpful, and that nothing was too much trouble. We appreciate your feedback!
Thank you
Motorpoint Newport
The staff especially marco and their…
The staff especially marco and their swift procedures.
8 July 2026
Reply from Motorpoint - Newport
We appreciate you sharing your experience and are so pleased to hear that Marc provided a great experience. Thank you for your kind words.
Thank you
Motorpoint Newport
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.