Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... See more

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Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... See more
+Being able to wander round the cars without sales staff harassing. +Great quality car at reasonable price. +Friendly service. +A lot of process done ahead of time on phone or online. - No... See more
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more
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Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom
- 0131 608 3637

Over 1000 new cars every week
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The salesman was exceptional
The salesman was exceptional, gave us so much assistance and information to help us decide on which car we wanted to purchase for out daughter. The coffee in the salesroom is as good as COSTA. I’d highly recommend, a great experience.

Reply from Motorpoint - Edinburgh
Easy buying process, excellent customer service
Easy buying process, great selection of cars, competitive pricing, good clear communication, usual upselling but not pushy.
Purchased car was in excellent condition and impeccably clean inside and out.
Observed condensation inside near side front headlight unit, noted by sales agent and advised to contact Motorpoint if problem persists in future and it will be addressed.
Will recommend Motorpoint to friends and family

Reply from Motorpoint - Edinburgh
The general manager was 1st class and…
The general manager was 1st class and very hopeful.

Reply from Motorpoint - Edinburgh
My daughter's first car
My daughter hadn't driven a manual car for a number of years and Lewis, who was dealing with our purchase, took the time to take her out and let her get used to the controls. He was extremely helpful and made things go very smoothly.

Reply from Motorpoint - Edinburgh
Great experience at the Edinburgh…
Great experience at the Edinburgh store. Found me the perfect car with a great trade in price for my old car! All staff were so friendly and helpful, especially Connor Paton who went above and beyond to answer all my questions. Will definitely be a returning customer.

Reply from Motorpoint - Edinburgh
Great service from Steven a credit to the company
Great service from Steven, helpful and explained everything, right through to the drive away all was explained and kept informed

Reply from Motorpoint - Edinburgh
Excellent customer service
Excellent customer service, very informative on any questions I had, fully explained every step of the process.

Reply from Motorpoint - Edinburgh
I was looked after very well throughout…
I was looked after very well throughout the process

Reply from Motorpoint - Edinburgh
Can’t fault the chaps at the Edinburgh…
Can’t fault the chaps at the Edinburgh branch! All very easy and straightforward.

Reply from Motorpoint - Edinburgh

Reply from Motorpoint - Edinburgh
Excellent service from start to finish
Excellent service from start to finish, very knowledgeable and helpful would definitely recommend to anyone

Reply from Motorpoint - Edinburgh
Good choice of vehicles at a fair…
Good choice of vehicles at a fair price. Knowledgeable non pushy staff.

Reply from Motorpoint - Edinburgh
Really it was down to Jason
Really it was down to Jason, who looked after us and found the perfect car, which wasn't the one we came in for but 3 K dearer, but we were so much happier with it.

Reply from Motorpoint - Edinburgh
Excellent level of service
Thanks to Dougie my car purchase was enjoyable and seamless. The attention to detail thoughout left me in no doubt that I was in capable hands.

Reply from Motorpoint - Edinburgh
Overall a quality experience.
The salesman guided us through our options and the terms and conditions. We beleive we purchased a very good car at a fair price and were more than happy with the trade in.

Reply from Motorpoint - Edinburgh
Staff
The staff did absolutely everything they could to make sure i left with the car I wanted! so so helpful. such lovely people.

Reply from Motorpoint - Edinburgh
Fab service Steven was great
Steven was super helpful found me a car with what I needed highly recommended to anyone for your car needs

Reply from Motorpoint - Edinburgh

Reply from Motorpoint - Edinburgh
Excellent service from Steven who told…
Excellent service from Steven who told us the car, Lewis who took us a ttidl run and not forgetting head sales person Craig, all made our experience such a pleasure

Reply from Motorpoint - Edinburgh
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