Motorpoint - Edinburgh Reviews 

A good service

Spotless premises. Easy and convenient parking. We dealt mainly with Lewis Threlfall, who was professional, courteous, patient and knowledgeable throughout. We got a very fair trade-in for our old Golf, and the 'new' one will fit our needs very well. The whole process of selling and replacing a car can be quite stressful and time-consuming - although there had been a couple of hiccoughs in the original online purchasing process, the Motorpoint team at Edinburgh more than made up for the earlier setbacks and did the job.

Totally blown away with the service I just received from Motorpoint Edinburgh at Portobello. Was very sceptical at first as I have always bought my cars from main dealerships as I felt you got more of the personal touch but from the moment I arrived in the forecourt (can I add I got a good 10 to 15 mins looking around before getting harassed by a a member of the sales team) unlike other garages in the area I will not mention!! Steven Kelly the salesman that came out to see me was so friendly and professional I felt he got to know about me and what my needs were and never once pressurised me into any sale. As for the car I purchased which was a Nissan Juke Tekna+ was in showroom condition when I collected it and what a nice touch bringing in store to the viewing bay to let my wife look at it after being fully valeted (can I say a huge well done too to the valet team who prepared my car it was mint) I felt also that all the sales team were so friendly whilst signing off any paperwork and let me bring my new puppy into the showroom for a cuddle from the team and gave it a little bowl of water. Some nice touches from the whole team at Motorpoint Edinburgh and I would highly recommend visiting this garage if you are ever looking for a quality second hand car. Well done team if I could have given my experience 10 stars I would have. 👏👏

Another great buying experience from start to finish. Big Thanks to Craig, Connor & Shannen

Good communication from Connor, he has been very helpful in answering any questions I had.

Steven was great when I purchased my car, spoke me thru the whole process and made me feel at ease without any pressure

The service myself and my mum received at motorpoint edinburgh was excellent.. From first entering the showroom, to the purchase and pickup of my car. The staff couldn't be more helpful, friendly, relaxed atmosphere, with no pressure whatsoever. Connor was the salesperson who initially dealt with the sale , then when I picked the car up, another sales person dealt with us and the manager helped us with all documentation etc. Everything was dealt with smoothly and with no worries about endless amounts of paperwork etc... couldn't be happier with the service we received, thanks to all the staff at motorpoint edinburgh. Would definitely highly recommend and cannot fault anything .

From start to finish the whole process was very efficient. Never felt pressured to purchase & customer service was the best I’ve ever had in buying a car.
We purchased and drove away on the same day and it only took 2 hours. Would defo recommend Motorpoint.

I rate the staff's work 10 points. Jų

Made buying a car simple and quick with competitive prices.

What can I say the service is received was excellent. How all transactions should be straight forward precise and no bull. Everything explained clearly. Bought the car i wanted in under 20 mins now thats service

The whole process of searching, reviewing and having the vehicle brought up to a depot near me was very easy and straight forward.

Ordered a car and picked it up after doing the paperwork at Motorpoint in Edinburgh- Lewis was looking after our order and did a great job - especially going above and beyond our expectations to find missing service history of the vehicle we were interested in - first class - highly recommend him if you are buying from Motorpoint in Edinburgh

From first walking in to driving away with my new car I was allowed to go at my own pace. I was not pressured into anything and my contact ( Steven) was knowledgeable and even found the answer to a couple of questiona i had.

The salesperson was very informative, polite and friendly. The whole transaction was very easy and we were supported throughout. A follow up query to customer care services was also resolved very efficiently and to my complete satisfaction . Well done Edinburgh Motorpoint .

Everyone was so helpful and professional without being pushy

This is ever first time to buying a car from motor point which was great thanks

The salesman was exceptional, gave us so much assistance and information to help us decide on which car we wanted to purchase for out daughter. The coffee in the salesroom is as good as COSTA. I’d highly recommend, a great experience.

Easy buying process, great selection of cars, competitive pricing, good clear communication, usual upselling but not pushy.
Purchased car was in excellent condition and impeccably clean inside and out.
Observed condensation inside near side front headlight unit, noted by sales agent and advised to contact Motorpoint if problem persists in future and it will be addressed.
Will recommend Motorpoint to friends and family

The general manager was 1st class and very hopeful.