Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... See more
+Being able to wander round the cars without sales staff harassing. +Great quality car at reasonable price. +Friendly service. +A lot of process done ahead of time on phone or online. - No... See more
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom
- 0131 608 3637
Over 1000 new cars every week
4.6
Excellent
509 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic company selling quality cars…
Fantastic company selling quality cars at fair prices. Website provides comprehensive information and as many online processing possibilities as any customer would require. Also had an excellent experience in the showroom with the consultant (Dylan) who could not have been more helpful or professional. Thoroughly recommend starting with Motorpoint when looking for a car.
3 May 2026
Reply from Motorpoint - Edinburgh
We're delighted to hear you found our company fantastic and our cars quality at fair prices. It's great our website and showroom experience were excellent. Thank you for your recommendation!
Thank you
Shannen, GSM
Good service
Good service, knowledgeable staff. Also very patient while we got the finance / paperwork sorted.
Really like my new car too.
3 May 2026
Reply from Motorpoint - Edinburgh
We're so glad our staff provided good service and were patient with your paperwork. Enjoy your new car! Thank you for your feedback.
Thank you
Shannen, GSM
,best price easy transaction ,great staff.
The whole process from going on line picking my car,and getting my part exchange valuation was easy,then when we went to pickup my car, Connor was very helpful ,gave us the keys to check my new car and made sure we were happy with it,before going to check my trade in,not to mention the price ,I checked online and could not find the same car for the price anywhere. Over all great service and great staff. Definitely a bonus fir the company.
5 May 2026
Reply from Motorpoint - Edinburgh
We're so pleased to hear your online car selection and part exchange process was easy. It's wonderful that our team member was helpful and ensured you were happy with your new car. Thank you for recognizing our great service and staff.
Thank you
Shannen, GSM
I just have had the best experience…
I just have had the best experience from the start to end. I reserved a car but ended up buying a better 1 . Im happy with price of my new car plus very happy for the price offered for my car.
Staff very patient also. Highly recommend
Thanks to Dylan & Connor
2 May 2026
Unprompted review
Reply from Motorpoint - Edinburgh
We're happy you had a great experience and found an even better car than you expected. We appreciate that you were pleased with the price of your new car and the offer for your old one. We're glad our staff was patient.
Thank you
Shannen, GSM
The attention to detail
The attention to detail, the friendly staff and the easy processing of the part exchange leant toward a prettty stress free experience. No problem in recommending Motorpoint Portobello as the place to go to buy a nearly new car
29 April 2026
Reply from Motorpoint - Edinburgh
We appreciate you sharing your feedback. We're happy to hear that the staff's attention to detail and easy processing made for a stress-free experience. We're glad you'd recommend us!
Thank you
Shannen, GSM
Reply from Motorpoint - Edinburgh
We appreciate you sharing that the process was simple and stress-free. Thank you for your review!
Thank you
Shannen, GSM
No frills or spills, good service.
I’ve used Motorpoint before so had an expectation of what was coming. It’s a no frills handover but having achieved a saving of around £2500 on every other dealer, that’s not an issue. In and out in about 20 minutes. Efficient, polite service.
22 April 2026
Reply from Motorpoint - Edinburgh
We're happy to hear that you had an efficient and polite experience and appreciate the savings achieved. Thank you for choosing us again and for your positive feedback!
Thank you
Shannen, GSM
Sanjay explained everything clearly and…
Sanjay explained everything clearly and was very patient in taking us through each step of the purchase.
21 April 2026
Reply from Motorpoint - Edinburgh
We're happy to hear that the purchase process was clearly explained and patiently guided. Thank you for sharing your positive experience with us!
Thank you
Shannen, GSM
Reply from Motorpoint - Edinburgh
We're glad our sales team provided excellent service! Thank you for your feedback and your time.
Thank you
Shannen, GSM
Have been a member for years- very…
Have been a member for years- very happy with service!
12 April 2026
Reply from Motorpoint - Edinburgh
We appreciate your long-term custom and are happy to hear you're pleased with our service! Thanks for your positive feedback.
Thank you
Shannen, GSM
Just bought our Suzuki s cross from…
Just bought our Suzuki s cross from motor point in Edinburgh, left feeling very happy with the car,and price for our old car. The salesman Michael was very helpful,all the staff were smart,and attentive. Lovely sitting area. All in all a good shopping experience. Would definitely recommend motor point.
12 April 2026
Unprompted review
Reply from Motorpoint - Edinburgh
We're happy you had a good experience purchasing your Suzuki S Cross. It's great to hear that you were happy with the car and the price for your old one. We appreciate your kind comments regarding our helpful and attentive team!
Thank you
Shannen, GSM
Trade-in
The whole process went very smoothly staff very nice and worked with us answering all questions.
6 April 2026
Reply from Motorpoint - Edinburgh
We appreciate you sharing your feedback! We're so pleased to hear that our staff were nice and helpful, answering all your questions, and that the process went smoothly.
Thank you
Shannen, GSM
Very pleasant and helpful staff
6 April 2026
Reply from Motorpoint - Edinburgh
We appreciate your feedback and are happy our staff were pleasant and helpful. We value your business.
Thank you
Shannen, GSM
No sales staff pressure
No sales staff pressure, given keys and allowed to take the car for a test drive unaccompanied, very helpful sales staff (Michael at Edinburgh branch) who helped me with internet banking problems, also at Edinburgh young lady sales person (can’t remember her name but mid 20’s great perfume) who quickly and efficiently sorted out the V5 and road tax.
2 April 2026
Reply from Motorpoint - Edinburgh
We're delighted you appreciated the no-pressure environment and helpful staff. It's great to know that the team assisted with your purchase and resolved your issues efficiently. Thank you for your positive feedback!
Thank you
Shannen, GSM
Had a great experience with Motorpoint
Had a great experience with Motorpoint. No issues with trading in my car and purchasing another one with them.
The sales team were very busy the day I went in but still made sure I was informed of what was happening.
26 March 2026
Reply from Motorpoint - Edinburgh
We're happy to hear that you had a great experience with your trade-in and purchase. We appreciate your positive feedback regarding our team's communication, even during a busy period.
Thank you
Shannen, GSM
Professional from start to finish.
From making initial contact with the company I felt that the service provided and guidance given was what I needed. I didn't feel pressured in any way to buy a car.Christopher Johnston contacted me and helped me through the process.
If there was one criticism it was the fact that when I enquired about a trade in with my current car I was offered £1200 less than I actually received from another trader.( The disparity in the offer seemed strange as it wasn't even just a couple of hundred pounds).
It would have been so much easier if it could have been done as a trade in deal.As a consequence I had to delay the pick up of my new car as I had to keep it on the market for a bit longer.
At the time for pick up though the whole transaction was smooth and handled by Connor Mcgrath and I came away very happy with a lovely car.
20 March 2026
Reply from Motorpoint - Edinburgh
We appreciate your positive feedback regarding the service and guidance. We're glad the purchase process was smooth and you're happy with your car. We regret the trade-in offer didn't meet your expectations and caused a delay. We'll review our appraisal process. Thank you for your review.
Thank you
Shannen, GSM
Always used Motorpoint great range of…
Always used Motorpoint great range of high quality cars with warranty.
Easy to buy or trade in no pressure.
Great staff helpful in every way.
24 March 2026
Reply from Motorpoint - Edinburgh
We appreciate you taking the time to leave us a review. We're so glad to hear that you find our range of cars great and our staff helpful.
Thank you
Shannen, GSM
Easy to use and great service
The whole process from start to finish couldn't have been easier from initially looking at the car to collection would recommend anyone to use Motorpoint
20 March 2026
Reply from Motorpoint - Edinburgh
We're happy to hear that your car-buying experience was easy from start to finish. We appreciate your recommendation and thank you for your feedback.
Thank you
Shannen, GSM
Reply from Motorpoint - Edinburgh
We're happy to hear that you received excellent service at a competitive price. Thank you for your positive feedback; we appreciate it.
Thank you
Shannen, GSM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.